Search found 2 matches

by sidnei
27 Oct 2010, 22:11
Forum: Help
Topic: LDAP auth not working with OTRS version 2.4.9
Replies: 3
Views: 1858

Re: LDAP auth not working with OTRS version 2.4.9

Sidnei, it is definitelly working (I'm using this combination: otrs, active directory) My tipp would be searching this forum for LDAP OTRS, there is a lot of good howtos ... it all begins by installing the Net::LDAP perl module and ends with setting the values in <OTRS_HOME>/Kernel/Config.pm Also h...
by sidnei
27 Oct 2010, 16:27
Forum: Help
Topic: LDAP auth not working with OTRS version 2.4.9
Replies: 3
Views: 1858

LDAP auth not working with OTRS version 2.4.9

hello, i've tried to configure active directory authentication in my 2.4.9 version of otrs, but had no success. i got error "incorrect login - user name or password incorrect" both in agent or customer frontends. so, i've searched this forum and some other resources on the web, and found t...