Search found 4 matches
- 05 Aug 2014, 10:00
- Forum: Howtos
- Topic: How To show freetext for specific Queues for Customers
- Replies: 75
- Views: 239844
Re: How To show freetext for specific Queues for Customers
The code you quoted won't hide until a queue is selected, which isn't ... horrible, I think. Especially since it's not usually the first thing you see. To hide things on load, you can initiate the hide all at the bottom of the dtl: <!--dtl:js_on_document_complete--> <script type="text/javascri...
- 28 Feb 2012, 16:31
- Forum: Help
- Topic: 3.1.1 Queue/Service issues
- Replies: 3
- Views: 2075
Re: 3.1.1 Queue/Service issues
I have the same problem "Release 3.1.1 is showing all the Services, regardless of Queue - however many of them will be greyed out and non-selectable"
please help How
please help How
- 28 Feb 2012, 16:17
- Forum: General
- Topic: OTRS 3.1.1 - HOW Can I hide services not related to queue
- Replies: 5
- Views: 3474
OTRS 3.1.1 - HOW Can I hide services not related to queue
How I can remove from services list , services which is not connected with special queue ???
in otrs 3.0 I just hide services in config.pm but in otrs.3.1 this services appear on list (gray font color) grrr
in otrs 3.0 I just hide services in config.pm but in otrs.3.1 this services appear on list (gray font color) grrr
- 16 Feb 2012, 11:09
- Forum: Help
- Topic: Service name translation
- Replies: 4
- Views: 1776
Re: Service name translation
As the Service names are user entered, the answer is no, but you could put the translation in the service name de plomberie/plumbing I put in service name filed : "pl nowe haslo / new password" but in user interface users see "pl nowe haslo / new password" instead "nowe has...