Search found 4 matches

by rl0infeck
05 Aug 2014, 10:00
Forum: Howtos
Topic: How To show freetext for specific Queues for Customers
Replies: 75
Views: 239844

Re: How To show freetext for specific Queues for Customers

The code you quoted won't hide until a queue is selected, which isn't ... horrible, I think. Especially since it's not usually the first thing you see. To hide things on load, you can initiate the hide all at the bottom of the dtl: <!--dtl:js_on_document_complete--> <script type="text/javascri...
by rl0infeck
28 Feb 2012, 16:31
Forum: Help
Topic: 3.1.1 Queue/Service issues
Replies: 3
Views: 2075

Re: 3.1.1 Queue/Service issues

I have the same problem "Release 3.1.1 is showing all the Services, regardless of Queue - however many of them will be greyed out and non-selectable"

please help How
by rl0infeck
28 Feb 2012, 16:17
Forum: General
Topic: OTRS 3.1.1 - HOW Can I hide services not related to queue
Replies: 5
Views: 3474

OTRS 3.1.1 - HOW Can I hide services not related to queue

How I can remove from services list , services which is not connected with special queue ???
in otrs 3.0 I just hide services in config.pm but in otrs.3.1 this services appear on list (gray font color) grrr
by rl0infeck
16 Feb 2012, 11:09
Forum: Help
Topic: Service name translation
Replies: 4
Views: 1776

Re: Service name translation

As the Service names are user entered, the answer is no, but you could put the translation in the service name de plomberie/plumbing I put in service name filed : "pl nowe haslo / new password" but in user interface users see "pl nowe haslo / new password" instead "nowe has...