Search found 2 matches

by liame
08 Feb 2011, 15:24
Forum: Help
Topic: OTRS FAQ 2.0 module: how to store attachments at disk
Replies: 5
Views: 3021

Re: OTRS FAQ 2.0 module: how to store attachments at disk

I searched the docs and the forums before I entered the new topic. All I found was the information how to store the attachment of a ticket at the filesystem. After checking the perl module FAQ.pm (but I am no perl expert) I guess there is no parameter setting for the storage of FAQ attachments.
by liame
08 Feb 2011, 12:30
Forum: Help
Topic: OTRS FAQ 2.0 module: how to store attachments at disk
Replies: 5
Views: 3021

OTRS FAQ 2.0 module: how to store attachments at disk

Hi,
is it possible to store attachements in the FAQ module at the disk and not in database. I can not find a configuration parameter like Ticket::StorageModule (that works fine for tickets) in SysConfig for the FAQ module.

Thanks for any suggestions.