Search found 4 matches

by MasterLee
03 Mar 2011, 00:06
Forum: Help
Topic: 3.0.5 Customer does not work.
Replies: 1
Views: 999

Re: 3.0.5 Customer does not work.

Hi, guys:

I found out only doesn't work on version 3.0.5. The version 3.0.4 is working fine...
by MasterLee
01 Mar 2011, 17:15
Forum: Help
Topic: Error randomly appearing after upgrade to OTRS 3.x
Replies: 8
Views: 5015

Re: Error randomly appearing after upgrade to OTRS 3.x

Hi, Christian:

Sorry I couldn't answer your question. However, Since I got problem when I upgraded from 2.4.4 to 3.0.5, I just wondering if you can help me a bit. My question is, after I upgraded to new version, any thing relate to 'Customer' keep hanging. No matter what I click 'Customers' menu or ...
by MasterLee
01 Mar 2011, 17:06
Forum: Help
Topic: 3.0.5 Customer does not work.
Replies: 1
Views: 999

3.0.5 Customer does not work.

Hi,
My question, my otrs 3.0.5 relate to 'Customer' will not work. The 'Customers' menu not work, Customer in Admin menu not work, Status view in Tickets not work. I tried to remove all entries in 'Customer_User_ID' but only fix ticket browsing problem. I just wondering if any body know how I can ...
by MasterLee
01 Mar 2011, 16:58
Forum: Help
Topic: Customer_User_ID problem for Customer Ticket
Replies: 0
Views: 805

Customer_User_ID problem for Customer Ticket

Hi, Guys:
I tried to upgrade my OTRS from 2.4.4 to 3.0.5. I followed instruction on the file in rpm package, however, after I finished my upgration and logined, I found out problems below:

1. all tickets in DashBoard still show up but it will be hanging if I tried to open any one.
2. The Status ...