Znuny Open Source Ticketsystem

Sorry, found it !!

Ad-Blocker...... Popup.

thanks.
Sam

Hi all,

I can't "reply" or "reply all" on this ticket view...

I add some "responses", i can select them, but no confirmation button...

i use v3.2.7

Thanks,
Sam

Too hard...? Impossible....?

Hi all,

I'm using OTRS 3.2.7, and i just activate the $Self->{CustomerUser}->{CustomerCompanySupport} = 1;

Now, i can see, when i create a "user", i need to link it to a "Company" (CustomerID) in a drop down list. Good, but not perfect...

My question is : Can i replace the drop down list by a ...

Hi all,

I have configured the auto reply after a Ticket creation, can the auto reply can make a "Reply to all" ?

Today, my auto reply only reply to the customer email, and if they are some people in copy, they don't have the auto reply.

Thanks for your help.

Sam

My version of OTRS is : 3.0.4