We're using OTRS 3.0.6 + Survey
Module "Survey" sents e-mail to user when ticket closed.
But this e-mail doesn't contain information about initial ticket.
How can I add Ticket's subject or body in this e-mails?
mod's note: changed "Servery" to "Survey" -- crythias
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- 01 Apr 2011, 14:06
- Forum: Help
- Topic: Survey: how to add Ticket's subject or body in e-mail?
- Replies: 2
- Views: 1906