Search found 4 matches

by TuomasR
11 May 2011, 10:27
Forum: Help
Topic: Queue refresh
Replies: 5
Views: 1744

Re: Queue refresh

Okey we have got one step further :) We have set the cron jobs and the system is now fetching the mails automatically, but we're still having problems with the automatic refresh of the queues. Cron is set to refresh the mailbox every 5min and queue refresh interval is set also to 5 min from 'Other s...
by TuomasR
10 May 2011, 12:04
Forum: Help
Topic: Queue refresh
Replies: 5
Views: 1744

Re: Queue refresh

I'll check the cron jobs.

Tuomas
by TuomasR
10 May 2011, 07:11
Forum: Help
Topic: Queue refresh
Replies: 5
Views: 1744

Re: Queue refresh

Sorry I was little bit unclear. What I wish to do is to automatically import mails as tickets into OTRS.

Tuomas
by TuomasR
09 May 2011, 14:56
Forum: Help
Topic: Queue refresh
Replies: 5
Views: 1744

Queue refresh

I apologies if this question has already been answered, but I'm having problems with queue refresh. Only way I seem to be able to refresh my queue view is by pressing Fetch mail -button from 'PostMaster Mail Accounts'. I have tried to set the 'QueueView Refresh Time' at Edit your preferences -> Othe...