Znuny Open Source Ticketsystem

I am not 100% ready to mark it as solved, but close to it - thanks lis9. 1) The only extension I have is FAQ, and it was successfully updated following the official instructions (I executed both Admin::Package::UpgradeAll and Admin::Package::ReinstallAll); in one of the endless attempts, I also trie...

Greetings, sorry to bother but I have been banging my head around this issue for the past 12 hours without finding a solution; I have a problem very similar to this one: https://community.znuny.org/viewtopic.php?t=43559&sid=a26898bd2dc4c818bd786052e6a3ca67 After upgrading to Znuny 7.0.19 from 6....

Ok, Firebug helped me sort it out.
My mistake, obviously.

I followed the upgrade guide, backing up var/*.
But then I restored too much... instead of sticking to var/articles, I also restored the httpd directory, and that was the source of all my issues.

Greetings! I'm running OTRS 3.0.8 on a debian based system; actually, up to a few days ago I was still using OTRS 3.0.1. Clicking on the "search" button does not bring up the search panel: the rotating wheel appears for a few seconds, and thereafter nothing happens (except for a tiny 1% of...

----sorry, wrong board.
Moved to help; please remove this post