I think I figured it out by changing it to the following
$Self->{'Customer::AuthModule::LDAP::GroupDN'} = '';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = '';
it's working
Search found 5 matches
- 05 May 2012, 05:34
- Forum: General
- Topic: AD/LDAP authentication - groups in group
- Replies: 16
- Views: 9727
- 05 May 2012, 01:39
- Forum: General
- Topic: AD/LDAP authentication - groups in group
- Replies: 16
- Views: 9727
Re: AD/LDAP authentication - groups in group
In my case I need only OTRS-Agent members to login to OTRS as agent and I need everyone member of the AD domain can access as a customer portal. I tried the nested group and I didn’t work. I tried ConnectAD but with no luck. I even removed the following lines to force OTRS get all users to login to ...
- 27 Mar 2012, 18:10
- Forum: Patches / Modules
- Topic: Dashboard Message Of The Day for OTRS 3.0.x
- Replies: 14
- Views: 74692
Re: Dashboard Message Of The Day for OTRS 3.0.x
Thanks' Dan for the quick reply. I changed the version and able to install it however, I couldn't change the message from the Admin -> Responses -> Dashboard Message of The Day. Would you please advice when get chance what can I do to update the MOTDPlus?
- 23 Mar 2012, 17:51
- Forum: Patches / Modules
- Topic: Dashboard Message Of The Day for OTRS 3.0.x
- Replies: 14
- Views: 74692
Re: Dashboard Message Of The Day for OTRS 3.0.x
i been using for the OTRS 3.0 but when I upgraded to OTRS 3.1 it wouldn't install. Are you planning to upgrade it to support OTRS 3.1 version any time soon?
- 27 Oct 2011, 23:48
- Forum: Help
- Topic: Report about reopened tickets
- Replies: 0
- Views: 726
Report about reopened tickets
I know it might late to respond to this ...
How can I create a report to indicate there're number of tickets been reopened last month even if the ticket is closed.
How can I create a report to indicate there're number of tickets been reopened last month even if the ticket is closed.