Thank you for posting, I was looking for a way to do that. I'm not sure it should be the default behavior, but I think it would be nice if it didn't require editing the source.
However, while that did fix the Open Ticket count under customer information when creating a new ticket, it didn't change ...
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- 21 Jul 2011, 01:21
- Forum: Help
- Topic: Customer history filtered by CustomerID
- Replies: 6
- Views: 4630