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- 22 Jul 2011, 02:25
- Forum: General
- Topic: One Help Desk System for Multiple Websites and Channels
- Replies: 1
- Views: 830
One Help Desk System for Multiple Websites and Channels
Hello, I was wondering OTRS had this functionality: We have multiple eCommerce website, an eBay, and Amazon store. Now what we need is one help desk system that can respond to the requests coming from each of the channels. We would ideally need a seprate form and login area for each website's help d...