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Different Escalation Settings per Weekday/Weekend

Last post by FantasticNerd « 27 Aug 2025, 16:16
Posted in Help

by FantasticNerd » 27 Aug 2025, 16:16 » in Help

0 Replies

455 Views

Last post by FantasticNerd
27 Aug 2025, 16:16
Selektiver Rich Text Editor bzw. HTML anzeige?

Last post by hildeb « 20 Aug 2025, 15:26
Posted in Hilfe

by hildeb » 20 Aug 2025, 15:26 » in Hilfe

0 Replies

781 Views

Last post by hildeb
20 Aug 2025, 15:26
Long delay when replying or sending reply (Znuny LTS 6.5.15)

Last post by eljefe « 13 Aug 2025, 20:08
Posted in Help

by eljefe » 13 Aug 2025, 20:08 » in Help

0 Replies

1562 Views

Last post by eljefe
13 Aug 2025, 20:08
Znuny 7.2

Last post by shawnbeasley « 12 Aug 2025, 16:50
Posted in News

by shawnbeasley » 12 Aug 2025, 16:50 » in News

0 Replies

3019 Views

Last post by shawnbeasley
12 Aug 2025, 16:50
Ticket-Benachrichtigung - Erinnerungszeit

Last post by Manfred89 « 29 Jul 2025, 14:52
Posted in Allgemeines

by Manfred89 » 29 Jul 2025, 14:52 » in Allgemeines

0 Replies

7052 Views

Last post by Manfred89
29 Jul 2025, 14:52
Generic Agent CustomModule Execution

Last post by lk27 « 23 Jul 2025, 11:26
Posted in Hilfe

by lk27 » 23 Jul 2025, 11:26 » in Hilfe

0 Replies

4428 Views

Last post by lk27
23 Jul 2025, 11:26
Hyperlinks im Ticket bei Firefox

Last post by Manfred89 « 24 Jun 2025, 14:32
Posted in Allgemeines

by Manfred89 » 24 Jun 2025, 14:32 » in Allgemeines

0 Replies

7887 Views

Last post by Manfred89
24 Jun 2025, 14:32
Migrar de un server a otro para actualizar

Last post by guillermohs9 « 03 Jun 2025, 20:25
Posted in ¿Cómo lo hago?

by guillermohs9 » 03 Jun 2025, 20:25 » in ¿Cómo lo hago?

0 Replies

12367 Views

Last post by guillermohs9
03 Jun 2025, 20:25
Error <<< -ERR Server Unavailable. 21

Last post by sdlsystems « 29 May 2025, 16:28
Posted in Help

by sdlsystems » 29 May 2025, 16:28 » in Help

0 Replies

7481 Views

Last post by sdlsystems
29 May 2025, 16:28
AgentTicketForward formatting broken

Last post by hkais « 06 May 2025, 14:12
Posted in Help

by hkais » 06 May 2025, 14:12 » in Help

0 Replies

7925 Views

Last post by hkais
06 May 2025, 14:12
OAuth2 failed on imap ( it stopped working after 1 day)

Last post by sirconsultant « 22 Apr 2025, 10:34
Posted in General

by sirconsultant » 22 Apr 2025, 10:34 » in General

0 Replies

11963 Views

Last post by sirconsultant
22 Apr 2025, 10:34
Integração do Znuny-7.1.6

Last post by mfilhobsb « 09 Apr 2025, 21:56
Posted in Geral

by mfilhobsb » 09 Apr 2025, 21:56 » in Geral

0 Replies

17338 Views

Last post by mfilhobsb
09 Apr 2025, 21:56
Azure Entra ID agent authorization or any OpenID

Last post by nilskm « 04 Apr 2025, 13:57
Posted in General

by nilskm » 04 Apr 2025, 13:57 » in General

0 Replies

9359 Views

Last post by nilskm
04 Apr 2025, 13:57
agregar serie o codigo de pais al numero de ticket

Last post by HerberthVCGT « 05 Mar 2025, 16:12
Posted in Ayuda

by HerberthVCGT » 05 Mar 2025, 16:12 » in Ayuda

0 Replies

49288 Views

Last post by HerberthVCGT
05 Mar 2025, 16:12
agregar sere o codigo de pais al numero de ticket

Last post by HerberthVCGT « 05 Mar 2025, 16:11
Posted in General

by HerberthVCGT » 05 Mar 2025, 16:11 » in General

0 Replies

52570 Views

Last post by HerberthVCGT
05 Mar 2025, 16:11
not sending notifications

Last post by user1 « 28 Feb 2025, 13:40
Posted in Assistenza

by user1 » 28 Feb 2025, 13:40 » in Assistenza

0 Replies

57138 Views

Last post by user1
28 Feb 2025, 13:40
CKEditor configuration

Last post by lis9 « 19 Feb 2025, 13:24
Posted in General

by lis9 » 19 Feb 2025, 13:24 » in General

0 Replies

20891 Views

Last post by lis9
19 Feb 2025, 13:24
[HOW TO] COLOCAR SERIE A NUMERO DE TICKET

Last post by HerberthVCGT « 13 Feb 2025, 15:48
Posted in ¿Cómo lo hago?

by HerberthVCGT » 13 Feb 2025, 15:48 » in ¿Cómo lo hago?

0 Replies

47757 Views

Last post by HerberthVCGT
13 Feb 2025, 15:48
use of fulltext index in article_value column with MATCH ... AGAINST

Last post by rodolfor « 27 Jan 2025, 12:23
Posted in General

by rodolfor » 27 Jan 2025, 12:23 » in General

0 Replies

18657 Views

Last post by rodolfor
27 Jan 2025, 12:23
set seconds interval and number of retry when sending mail

Last post by rodolfor « 23 Jan 2025, 11:37
Posted in General

by rodolfor » 23 Jan 2025, 11:37 » in General

0 Replies

24353 Views

Last post by rodolfor
23 Jan 2025, 11:37
Extra-kompakter Skin für Znuny 7.x

Last post by danielwe « 20 Jan 2025, 16:48
Posted in Howto's

by danielwe » 20 Jan 2025, 16:48 » in Howto's

0 Replies

56773 Views

Last post by danielwe
20 Jan 2025, 16:48
Calendar Feature integration with external Cals?

Last post by hkais « 30 Dec 2024, 11:31
Posted in Help

by hkais » 30 Dec 2024, 11:31 » in Help

0 Replies

20684 Views

Last post by hkais
30 Dec 2024, 11:31
Znuny als IMAP-Server

Last post by tastenchris « 23 Nov 2024, 10:33
Posted in Allgemeines

by tastenchris » 23 Nov 2024, 10:33 » in Allgemeines

0 Replies

21272 Views

Last post by tastenchris
23 Nov 2024, 10:33
Znuny Interfaces via Webservices

Last post by paulfolkers « 13 Nov 2024, 22:17
Posted in Marketplace

by paulfolkers » 13 Nov 2024, 22:17 » in Marketplace

0 Replies

58447 Views

Last post by paulfolkers
13 Nov 2024, 22:17
TicketUpdate returning as expected but tickets are not moved to a different queue

Last post by ATD39401 « 30 Oct 2024, 22:58
Posted in Help

by ATD39401 » 30 Oct 2024, 22:58 » in Help

0 Replies

19211 Views

Last post by ATD39401
30 Oct 2024, 22:58
Spaltenbreite bei Anhängen

Last post by micfire « 28 Oct 2024, 11:50
Posted in Hilfe

by micfire » 28 Oct 2024, 11:50 » in Hilfe

0 Replies

16503 Views

Last post by micfire
28 Oct 2024, 11:50
Ticketzoom Autoreply statt ursprünglicher Nachricht

Last post by JSchul « 25 Oct 2024, 13:12
Posted in Hilfe

by JSchul » 25 Oct 2024, 13:12 » in Hilfe

0 Replies

16997 Views

Last post by JSchul
25 Oct 2024, 13:12
Anyone out there successful in implementing Fail2Ban against Znuny web portal?

Last post by kristiandg « 24 Oct 2024, 19:23
Posted in General

by kristiandg » 24 Oct 2024, 19:23 » in General

0 Replies

26207 Views

Last post by kristiandg
24 Oct 2024, 19:23
JS / make dynamic field mandatory based on selected queue

Last post by edbook « 23 Oct 2024, 13:31
Posted in General

by edbook » 23 Oct 2024, 13:31 » in General

0 Replies

26001 Views

Last post by edbook
23 Oct 2024, 13:31
Trying to get rid of "znuny" path, ended up killing customer.pl but not sure how...

Last post by kristiandg « 23 Oct 2024, 00:20
Posted in Help

by kristiandg » 23 Oct 2024, 00:20 » in Help

0 Replies

16909 Views

Last post by kristiandg
23 Oct 2024, 00:20
LDAP Anbindung - Config.pm

Last post by Manfred89 « 22 Oct 2024, 15:30
Posted in Allgemeines

by Manfred89 » 22 Oct 2024, 15:30 » in Allgemeines

0 Replies

21373 Views

Last post by Manfred89
22 Oct 2024, 15:30
Can a Customer change Services?

Last post by kristiandg « 22 Oct 2024, 03:24
Posted in General

by kristiandg » 22 Oct 2024, 03:24 » in General

0 Replies

26487 Views

Last post by kristiandg
22 Oct 2024, 03:24
OAuth2.0 Token Request landet immer wieder auf der Znuny Login Page

Last post by DBran « 15 Oct 2024, 11:32
Posted in Hilfe

by DBran » 15 Oct 2024, 11:32 » in Hilfe

0 Replies

15958 Views

Last post by DBran
15 Oct 2024, 11:32
Solution time update - custom script or other options

Last post by michalborkowski « 03 Oct 2024, 08:42
Posted in Help

by michalborkowski » 03 Oct 2024, 08:42 » in Help

0 Replies

8189 Views

Last post by michalborkowski
03 Oct 2024, 08:42
OTRS generating duplicate tickets

Last post by kamleshpk « 24 Sep 2024, 15:59
Posted in Help

by kamleshpk » 24 Sep 2024, 15:59 » in Help

0 Replies

8349 Views

Last post by kamleshpk
24 Sep 2024, 15:59
Znuny Ticketnummer erweiterung

Last post by bangert « 20 Sep 2024, 16:31
Posted in Allgemeines

by bangert » 20 Sep 2024, 16:31 » in Allgemeines

0 Replies

23840 Views

Last post by bangert
20 Sep 2024, 16:31
Richtung Interne (domain) Mails + Antwortfunktion funktionieren nicht wie erwartet

Last post by zezinho « 16 Sep 2024, 13:09
Posted in Hilfe

by zezinho » 16 Sep 2024, 13:09 » in Hilfe

0 Replies

9372 Views

Last post by zezinho
16 Sep 2024, 13:09
System configuration settings are not being saved

Last post by chetannagaonkar « 15 Sep 2024, 14:39
Posted in General

by chetannagaonkar » 15 Sep 2024, 14:39 » in General

0 Replies

27867 Views

Last post by chetannagaonkar
15 Sep 2024, 14:39
Comments to Security Advisories

Last post by root « 29 Aug 2024, 19:00
Posted in General

by root » 29 Aug 2024, 19:00 » in General

0 Replies

29222 Views

Last post by root
29 Aug 2024, 19:00
Hinweise zu Security Advisories

Last post by root « 29 Aug 2024, 18:59
Posted in Allgemeines

by root » 29 Aug 2024, 18:59 » in Allgemeines

0 Replies

23724 Views

Last post by root
29 Aug 2024, 18:59
[erledigt] Sicherheitslücken von OTRS auch in Znuny?

Last post by GustavG « 29 Aug 2024, 17:32
Posted in Allgemeines

by GustavG » 29 Aug 2024, 17:32 » in Allgemeines

0 Replies

23121 Views

Last post by GustavG
29 Aug 2024, 17:32
MS Teams Web Services mit Workflows

Last post by SinnackITSquad « 27 Aug 2024, 14:03
Posted in Hilfe

by SinnackITSquad » 27 Aug 2024, 14:03 » in Hilfe

0 Replies

10160 Views

Last post by SinnackITSquad
27 Aug 2024, 14:03
Making a dynamic field mandatory on the customer.pl form

Last post by mehdiabd « 27 Aug 2024, 11:30
Posted in Help

by mehdiabd » 27 Aug 2024, 11:30 » in Help

0 Replies

9682 Views

Last post by mehdiabd
27 Aug 2024, 11:30
zwei Benachrichtigungen pro Ticket erwünscht

Last post by Santa « 23 Aug 2024, 14:55
Posted in Hilfe

by Santa » 23 Aug 2024, 14:55 » in Hilfe

0 Replies

9985 Views

Last post by Santa
23 Aug 2024, 14:55
multiselect dynamic field not being shown in export (fixed - user error)

Last post by PhyrePhoX « 22 Aug 2024, 12:50
Posted in Help

by PhyrePhoX » 22 Aug 2024, 12:50 » in Help

0 Replies

12961 Views

Last post by PhyrePhoX
22 Aug 2024, 12:50
Auto Time accounting feature

Last post by finalbeta2 « 21 Aug 2024, 14:11
Posted in General

by finalbeta2 » 21 Aug 2024, 14:11 » in General

0 Replies

26089 Views

Last post by finalbeta2
21 Aug 2024, 14:11
Wie kann ich eine Ticketbenachrichtigung mit Anhang versenden ?

Last post by mdrlpde « 14 Aug 2024, 15:35
Posted in Hilfe

by mdrlpde » 14 Aug 2024, 15:35 » in Hilfe

0 Replies

10302 Views

Last post by mdrlpde
14 Aug 2024, 15:35
Znuny 6.4 Migration from CentOS 7 to Rocky 9

Last post by RichH « 13 Aug 2024, 16:28
Posted in General

by RichH » 13 Aug 2024, 16:28 » in General

0 Replies

21185 Views

Last post by RichH
13 Aug 2024, 16:28
TicketUpdate function invalid parameter

Last post by ATD39401 « 12 Aug 2024, 17:06
Posted in Help

by ATD39401 » 12 Aug 2024, 17:06 » in Help

0 Replies

10766 Views

Last post by ATD39401
12 Aug 2024, 17:06
Templates

Last post by ppreininger « 12 Aug 2024, 14:28
Posted in Hilfe

by ppreininger » 12 Aug 2024, 14:28 » in Hilfe

0 Replies

10619 Views

Last post by ppreininger
12 Aug 2024, 14:28

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