Znuny and ((OTRS)) Community Edition

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OTRS 6.0.18

Last post by Farrugiata « 25 Oct 2021, 14:14
Posted in Help

by Farrugiata » 25 Oct 2021, 14:14 » in Help

0 Replies

38 Views

Last post by Farrugiata
25 Oct 2021, 14:14
Standardwert wird in Aktivitäts-Dialog Feld nicht korrekt gesetzt

Last post by gruwe1 « 13 Oct 2021, 10:15
Posted in Help

by gruwe1 » 13 Oct 2021, 10:15 » in Help

0 Replies

60 Views

Last post by gruwe1
13 Oct 2021, 10:15
Dynamisches Feld für Response Template

Last post by Rikimaru « 12 Oct 2021, 09:22
Posted in Hilfe

by Rikimaru » 12 Oct 2021, 09:22 » in Hilfe

0 Replies

65 Views

Last post by Rikimaru
12 Oct 2021, 09:22
Campos Dinamicos

Last post by gusmaer « 04 Oct 2021, 23:42
Posted in Ayuda

by gusmaer » 04 Oct 2021, 23:42 » in Ayuda

0 Replies

109 Views

Last post by gusmaer
04 Oct 2021, 23:42
Release Znuny 6.1.2 / LTS 6.0.37

Last post by root « 30 Sep 2021, 23:26
Posted in News

by root » 30 Sep 2021, 23:26 » in News

0 Replies

188 Views

Last post by root
30 Sep 2021, 23:26
[Solved] Inproper tickets count in AgentCustomerInformationCenter

Last post by Reedu « 28 Sep 2021, 16:15
Posted in Help

by Reedu » 28 Sep 2021, 16:15 » in Help

0 Replies

98 Views

Last post by Reedu
28 Sep 2021, 16:15
Merging Tickets

Last post by georgegal « 27 Sep 2021, 16:33
Posted in General

by georgegal » 27 Sep 2021, 16:33 » in General

0 Replies

91 Views

Last post by georgegal
27 Sep 2021, 16:33
Ticket-Suche: Seen/Unseen/All tickets möglich?

Last post by ath « 26 Sep 2021, 20:59
Posted in Hilfe

by ath » 26 Sep 2021, 20:59 » in Hilfe

0 Replies

89 Views

Last post by ath
26 Sep 2021, 20:59
Bilder aus dem FAQ verschwinden nach dem Bearbeiten.

Last post by knxvll « 17 Sep 2021, 14:57
Posted in Hilfe

by knxvll » 17 Sep 2021, 14:57 » in Hilfe

0 Replies

98 Views

Last post by knxvll
17 Sep 2021, 14:57
Mandatory Remarks when using Projects with TimeAccounting package

Last post by tomS « 17 Sep 2021, 12:42
Posted in Help

by tomS » 17 Sep 2021, 12:42 » in Help

0 Replies

68 Views

Last post by tomS
17 Sep 2021, 12:42
Id Cliente Seleccionar Bloqueado

Last post by apavezf « 14 Sep 2021, 12:46
Posted in General

by apavezf » 14 Sep 2021, 12:46 » in General

0 Replies

127 Views

Last post by apavezf
14 Sep 2021, 12:46
OTRS-CGI-05[30672]: [Error][Kernel::System::User::UserLookup][Line:968]: No UserID found

Last post by cmpa1970cl « 09 Sep 2021, 21:18
Posted in General

by cmpa1970cl » 09 Sep 2021, 21:18 » in General

0 Replies

105 Views

Last post by cmpa1970cl
09 Sep 2021, 21:18
Which SQL for listing tickets with all their dynamic fields

Last post by vincentb « 09 Sep 2021, 17:42
Posted in Help

by vincentb » 09 Sep 2021, 17:42 » in Help

0 Replies

107 Views

Last post by vincentb
09 Sep 2021, 17:42
DB Kundenanmeldung für externe und SSO für interne Mitarbeiter

Last post by kleinemeise « 09 Sep 2021, 14:03
Posted in Hilfe

by kleinemeise » 09 Sep 2021, 14:03 » in Hilfe

0 Replies

88 Views

Last post by kleinemeise
09 Sep 2021, 14:03
[gelöst] Debian 11, Session-Cookies aktiviert aber Session-ID in URL

Last post by GustavG « 06 Sep 2021, 10:39
Posted in Allgemeines

by GustavG » 06 Sep 2021, 10:39 » in Allgemeines

0 Replies

94 Views

Last post by GustavG
06 Sep 2021, 10:39
Nuevos estados de ticket

Last post by fluis « 01 Sep 2021, 21:13
Posted in General

by fluis » 01 Sep 2021, 21:13 » in General

0 Replies

115 Views

Last post by fluis
01 Sep 2021, 21:13
How to set a generic agent Note to more than 200 chars?

Last post by hkais « 30 Aug 2021, 10:46
Posted in Help

by hkais » 30 Aug 2021, 10:46 » in Help

0 Replies

77 Views

Last post by hkais
30 Aug 2021, 10:46
optimieren der Breite bei Ticket-Antworten

Last post by dspringer « 18 Aug 2021, 08:41
Posted in Allgemeines

by dspringer » 18 Aug 2021, 08:41 » in Allgemeines

0 Replies

105 Views

Last post by dspringer
18 Aug 2021, 08:41
CENTURAN ((OTRS)) CE Implementation

Last post by estomagado « 17 Aug 2021, 19:46
Posted in General

by estomagado » 17 Aug 2021, 19:46 » in General

0 Replies

126 Views

Last post by estomagado
17 Aug 2021, 19:46
Meldungen über URL in CustomerPreferences unterbinden

Last post by Charburner « 09 Aug 2021, 13:27
Posted in Allgemeines

by Charburner » 09 Aug 2021, 13:27 » in Allgemeines

0 Replies

95 Views

Last post by Charburner
09 Aug 2021, 13:27
Znuny LTS 6.0.36 and Znuny 6.1.1 released

Last post by root « 06 Aug 2021, 18:33
Posted in News

by root » 06 Aug 2021, 18:33 » in News

0 Replies

411 Views

Last post by root
06 Aug 2021, 18:33
How to restrict the FAQ visibility to Agents?

Last post by rg0030481 « 05 Aug 2021, 15:11
Posted in Developers

by rg0030481 » 05 Aug 2021, 15:11 » in Developers

0 Replies

109 Views

Last post by rg0030481
05 Aug 2021, 15:11
Master/Slave email subject and body

Last post by smialo960 « 03 Aug 2021, 13:38
Posted in Help

by smialo960 » 03 Aug 2021, 13:38 » in Help

0 Replies

89 Views

Last post by smialo960
03 Aug 2021, 13:38
Módulo de Encuestas

Last post by silvip83 « 27 Jul 2021, 17:26
Posted in ¿Cómo lo hago?

by silvip83 » 27 Jul 2021, 17:26 » in ¿Cómo lo hago?

0 Replies

246 Views

Last post by silvip83
27 Jul 2021, 17:26
Envio de Pesquisas de Satisfação por fila

Last post by dfoliveira « 26 Jul 2021, 05:14
Posted in Ajuda

by dfoliveira » 26 Jul 2021, 05:14 » in Ajuda

0 Replies

161 Views

Last post by dfoliveira
26 Jul 2021, 05:14
Introduction For Newbie

Last post by invokker « 07 Jul 2021, 06:47
Posted in General

by invokker » 07 Jul 2021, 06:47 » in General

0 Replies

138 Views

Last post by invokker
07 Jul 2021, 06:47
Ticketübersicht nach Betreff sortieren

Last post by spark123 « 06 Jul 2021, 15:14
Posted in Hilfe

by spark123 » 06 Jul 2021, 15:14 » in Hilfe

0 Replies

114 Views

Last post by spark123
06 Jul 2021, 15:14
Dynamisches Feld Typ Artikel in AgentTicketZoom anzeigen

Last post by oliverf « 05 Jul 2021, 16:17
Posted in Hilfe

by oliverf » 05 Jul 2021, 16:17 » in Hilfe

0 Replies

77 Views

Last post by oliverf
05 Jul 2021, 16:17
Roadmap for Znuny (non-LTS) published!

Last post by bizi « 28 Jun 2021, 14:36
Posted in General

by bizi » 28 Jun 2021, 14:36 » in General

0 Replies

183 Views

Last post by bizi
28 Jun 2021, 14:36
Roadmap für Znuny (ohne LTS) veröffentlicht!

Last post by bizi « 28 Jun 2021, 14:28
Posted in Allgemeines

by bizi » 28 Jun 2021, 14:28 » in Allgemeines

0 Replies

170 Views

Last post by bizi
28 Jun 2021, 14:28
Open ticket only if ticketnumber clicked

Last post by spark123 « 22 Jun 2021, 13:39
Posted in Help

by spark123 » 22 Jun 2021, 13:39 » in Help

0 Replies

95 Views

Last post by spark123
22 Jun 2021, 13:39
Add extra column to AgentTicketOverviewSmall

Last post by spark123 « 22 Jun 2021, 13:31
Posted in Help

by spark123 » 22 Jun 2021, 13:31 » in Help

0 Replies

92 Views

Last post by spark123
22 Jun 2021, 13:31
weitere Spalte in customerticketoverview

Last post by schoenhardnovacon « 21 Jun 2021, 12:55
Posted in Hilfe

by schoenhardnovacon » 21 Jun 2021, 12:55 » in Hilfe

0 Replies

69 Views

Last post by schoenhardnovacon
21 Jun 2021, 12:55
OTRS Ticket View Abnormality

Last post by sherni21 « 07 Jun 2021, 16:31
Posted in Developers

by sherni21 » 07 Jun 2021, 16:31 » in Developers

0 Replies

212 Views

Last post by sherni21
07 Jun 2021, 16:31
OTRS Ticket View Abnormality

Last post by sherni21 « 07 Jun 2021, 16:19
Posted in Developers

by sherni21 » 07 Jun 2021, 16:19 » in Developers

0 Replies

117 Views

Last post by sherni21
07 Jun 2021, 16:19
Znuny LTS 6.0.35 release

Last post by root « 04 Jun 2021, 19:01
Posted in News

by root » 04 Jun 2021, 19:01 » in News

0 Replies

439 Views

Last post by root
04 Jun 2021, 19:01
Standard-Wert für DeploymentState und IncidentState

Last post by liquidxtc13 « 25 May 2021, 18:36
Posted in Hilfe

by liquidxtc13 » 25 May 2021, 18:36 » in Hilfe

0 Replies

377 Views

Last post by liquidxtc13
25 May 2021, 18:36
Tickets werden entsperrt, obwohl nicht eingestellt

Last post by GustavG « 25 May 2021, 10:21
Posted in Hilfe

by GustavG » 25 May 2021, 10:21 » in Hilfe

0 Replies

313 Views

Last post by GustavG
25 May 2021, 10:21
eine Mail -> zwei Mail-Accounts -> zwei Queues

Last post by GustavG « 19 May 2021, 14:35
Posted in Hilfe

by GustavG » 19 May 2021, 14:35 » in Hilfe

0 Replies

534 Views

Last post by GustavG
19 May 2021, 14:35
Dashboard Queue Overview - Changes

Last post by iwill « 19 May 2021, 14:16
Posted in Help

by iwill » 19 May 2021, 14:16 » in Help

0 Replies

446 Views

Last post by iwill
19 May 2021, 14:16
Queue-System address-Will be the sender address of this queue for email answers.

Last post by pepelui85 « 29 Apr 2021, 18:45
Posted in General

by pepelui85 » 29 Apr 2021, 18:45 » in General

0 Replies

1401 Views

Last post by pepelui85
29 Apr 2021, 18:45
MasterSlave send Notification to real customer

Last post by Stefano2019 « 29 Apr 2021, 17:10
Posted in General

by Stefano2019 » 29 Apr 2021, 17:10 » in General

0 Replies

841 Views

Last post by Stefano2019
29 Apr 2021, 17:10
Invio notifiche tramite modulo MasterSlave

Last post by Stefano2019 « 29 Apr 2021, 17:07
Posted in Come devo fare

by Stefano2019 » 29 Apr 2021, 17:07 » in Come devo fare

0 Replies

1357 Views

Last post by Stefano2019
29 Apr 2021, 17:07
CUSTOMER_USER_ID is empty when ticket is created by WebService

Last post by danielbr « 28 Apr 2021, 20:58
Posted in Help

by danielbr » 28 Apr 2021, 20:58 » in Help

0 Replies

952 Views

Last post by danielbr
28 Apr 2021, 20:58
We started a Community Discord Server for the Znuny Community

Last post by Johannes « 28 Apr 2021, 17:00
Posted in General

by Johannes » 28 Apr 2021, 17:00 » in General

0 Replies

1000 Views

Last post by Johannes
28 Apr 2021, 17:00
Znuny LTS 6.0.34 released

Last post by root « 21 Apr 2021, 16:31
Posted in News

by root » 21 Apr 2021, 16:31 » in News

0 Replies

1526 Views

Last post by root
21 Apr 2021, 16:31
"Can't sign: User interface error" SMIME

Last post by nscblauensteiner « 20 Apr 2021, 16:54
Posted in General

by nscblauensteiner » 20 Apr 2021, 16:54 » in General

0 Replies

854 Views

Last post by nscblauensteiner
20 Apr 2021, 16:54
CMDB Suche anhand Datumsspanne REST

Last post by imodo « 20 Apr 2021, 10:33
Posted in Hilfe

by imodo » 20 Apr 2021, 10:33 » in Hilfe

0 Replies

844 Views

Last post by imodo
20 Apr 2021, 10:33
Steuerung der Sichtbarkeit von Telefontickets

Last post by AOEOTRS « 13 Apr 2021, 16:46
Posted in Hilfe

by AOEOTRS » 13 Apr 2021, 16:46 » in Hilfe

0 Replies

1072 Views

Last post by AOEOTRS
13 Apr 2021, 16:46
Statistik/Bericht zeigt falsche Werte

Last post by managedata « 13 Apr 2021, 12:15
Posted in Hilfe

by managedata » 13 Apr 2021, 12:15 » in Hilfe

0 Replies

1068 Views

Last post by managedata
13 Apr 2021, 12:15

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