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Set a default service if empty

Last post by dscfrnt « 04 Jul 2025, 19:56
Posted in General

by dscfrnt » 04 Jul 2025, 19:56 » in General

0 Replies

169 Views

Last post by dscfrnt
04 Jul 2025, 19:56
Hyperlinks im Ticket bei Firefox

Last post by Manfred89 « 24 Jun 2025, 14:32
Posted in Allgemeines

by Manfred89 » 24 Jun 2025, 14:32 » in Allgemeines

0 Replies

459 Views

Last post by Manfred89
24 Jun 2025, 14:32
Migrar de un server a otro para actualizar

Last post by guillermohs9 « 03 Jun 2025, 20:25
Posted in ¿Cómo lo hago?

by guillermohs9 » 03 Jun 2025, 20:25 » in ¿Cómo lo hago?

0 Replies

824 Views

Last post by guillermohs9
03 Jun 2025, 20:25
PostmasterFollowUpState doesn't work as expected in Znuny 7.1.7

Last post by zerszenyi « 02 Jun 2025, 16:39
Posted in Help

by zerszenyi » 02 Jun 2025, 16:39 » in Help

0 Replies

636 Views

Last post by zerszenyi
02 Jun 2025, 16:39
Missing control for ticket state change on ticket note page after upgrade to 7.1

Last post by zerszenyi « 02 Jun 2025, 08:55
Posted in Help

by zerszenyi » 02 Jun 2025, 08:55 » in Help

0 Replies

551 Views

Last post by zerszenyi
02 Jun 2025, 08:55
Error <<< -ERR Server Unavailable. 21

Last post by sdlsystems « 29 May 2025, 16:28
Posted in Help

by sdlsystems » 29 May 2025, 16:28 » in Help

0 Replies

540 Views

Last post by sdlsystems
29 May 2025, 16:28
AgentTicketForward formatting broken

Last post by hkais « 06 May 2025, 14:12
Posted in Help

by hkais » 06 May 2025, 14:12 » in Help

0 Replies

639 Views

Last post by hkais
06 May 2025, 14:12
OAuth2 failed on imap ( it stopped working after 1 day)

Last post by sirconsultant « 22 Apr 2025, 10:34
Posted in General

by sirconsultant » 22 Apr 2025, 10:34 » in General

0 Replies

4996 Views

Last post by sirconsultant
22 Apr 2025, 10:34
Integração do Znuny-7.1.6

Last post by mfilhobsb « 09 Apr 2025, 21:56
Posted in Geral

by mfilhobsb » 09 Apr 2025, 21:56 » in Geral

0 Replies

5776 Views

Last post by mfilhobsb
09 Apr 2025, 21:56
Azure Entra ID agent authorization or any OpenID

Last post by nilskm « 04 Apr 2025, 13:57
Posted in General

by nilskm » 04 Apr 2025, 13:57 » in General

0 Replies

2112 Views

Last post by nilskm
04 Apr 2025, 13:57
Problema com envio de e-mails via SMTP no Znuny 7.1.6 após falha do SMTPLTS

Last post by dellfurtado « 02 Apr 2025, 20:00
Posted in Ajuda

by dellfurtado » 02 Apr 2025, 20:00 » in Ajuda

0 Replies

6050 Views

Last post by dellfurtado
02 Apr 2025, 20:00
agregar serie o codigo de pais al numero de ticket

Last post by HerberthVCGT « 05 Mar 2025, 16:12
Posted in Ayuda

by HerberthVCGT » 05 Mar 2025, 16:12 » in Ayuda

0 Replies

36384 Views

Last post by HerberthVCGT
05 Mar 2025, 16:12
agregar sere o codigo de pais al numero de ticket

Last post by HerberthVCGT « 05 Mar 2025, 16:11
Posted in General

by HerberthVCGT » 05 Mar 2025, 16:11 » in General

0 Replies

39882 Views

Last post by HerberthVCGT
05 Mar 2025, 16:11
not sending notifications

Last post by user1 « 28 Feb 2025, 13:40
Posted in Assistenza

by user1 » 28 Feb 2025, 13:40 » in Assistenza

0 Replies

44524 Views

Last post by user1
28 Feb 2025, 13:40
CKEditor configuration

Last post by lis9 « 19 Feb 2025, 13:24
Posted in General

by lis9 » 19 Feb 2025, 13:24 » in General

0 Replies

13506 Views

Last post by lis9
19 Feb 2025, 13:24
[HOW TO] COLOCAR SERIE A NUMERO DE TICKET

Last post by HerberthVCGT « 13 Feb 2025, 15:48
Posted in ¿Cómo lo hago?

by HerberthVCGT » 13 Feb 2025, 15:48 » in ¿Cómo lo hago?

0 Replies

39304 Views

Last post by HerberthVCGT
13 Feb 2025, 15:48
use of fulltext index in article_value column with MATCH ... AGAINST

Last post by rodolfor « 27 Jan 2025, 12:23
Posted in General

by rodolfor » 27 Jan 2025, 12:23 » in General

0 Replies

10850 Views

Last post by rodolfor
27 Jan 2025, 12:23
set seconds interval and number of retry when sending mail

Last post by rodolfor « 23 Jan 2025, 11:37
Posted in General

by rodolfor » 23 Jan 2025, 11:37 » in General

0 Replies

16452 Views

Last post by rodolfor
23 Jan 2025, 11:37
Extra-kompakter Skin für Znuny 7.x

Last post by danielwe « 20 Jan 2025, 16:48
Posted in Howto's

by danielwe » 20 Jan 2025, 16:48 » in Howto's

0 Replies

43700 Views

Last post by danielwe
20 Jan 2025, 16:48
Calendar Feature integration with external Cals?

Last post by hkais « 30 Dec 2024, 11:31
Posted in Help

by hkais » 30 Dec 2024, 11:31 » in Help

0 Replies

17278 Views

Last post by hkais
30 Dec 2024, 11:31
Znuny als IMAP-Server

Last post by tastenchris « 23 Nov 2024, 10:33
Posted in Allgemeines

by tastenchris » 23 Nov 2024, 10:33 » in Allgemeines

0 Replies

13484 Views

Last post by tastenchris
23 Nov 2024, 10:33
Znuny Interfaces via Webservices

Last post by paulfolkers « 13 Nov 2024, 22:17
Posted in Marketplace

by paulfolkers » 13 Nov 2024, 22:17 » in Marketplace

0 Replies

45831 Views

Last post by paulfolkers
13 Nov 2024, 22:17
TicketUpdate returning as expected but tickets are not moved to a different queue

Last post by ATD39401 « 30 Oct 2024, 22:58
Posted in Help

by ATD39401 » 30 Oct 2024, 22:58 » in Help

0 Replies

15848 Views

Last post by ATD39401
30 Oct 2024, 22:58
Spaltenbreite bei Anhängen

Last post by micfire « 28 Oct 2024, 11:50
Posted in Hilfe

by micfire » 28 Oct 2024, 11:50 » in Hilfe

0 Replies

13091 Views

Last post by micfire
28 Oct 2024, 11:50
Ticketzoom Autoreply statt ursprünglicher Nachricht

Last post by JSchul « 25 Oct 2024, 13:12
Posted in Hilfe

by JSchul » 25 Oct 2024, 13:12 » in Hilfe

0 Replies

13533 Views

Last post by JSchul
25 Oct 2024, 13:12
Anyone out there successful in implementing Fail2Ban against Znuny web portal?

Last post by kristiandg « 24 Oct 2024, 19:23
Posted in General

by kristiandg » 24 Oct 2024, 19:23 » in General

0 Replies

18500 Views

Last post by kristiandg
24 Oct 2024, 19:23
JS / make dynamic field mandatory based on selected queue

Last post by edbook « 23 Oct 2024, 13:31
Posted in General

by edbook » 23 Oct 2024, 13:31 » in General

0 Replies

18486 Views

Last post by edbook
23 Oct 2024, 13:31
Trying to get rid of "znuny" path, ended up killing customer.pl but not sure how...

Last post by kristiandg « 23 Oct 2024, 00:20
Posted in Help

by kristiandg » 23 Oct 2024, 00:20 » in Help

0 Replies

13947 Views

Last post by kristiandg
23 Oct 2024, 00:20
LDAP Anbindung - Config.pm

Last post by Manfred89 « 22 Oct 2024, 15:30
Posted in Allgemeines

by Manfred89 » 22 Oct 2024, 15:30 » in Allgemeines

0 Replies

13663 Views

Last post by Manfred89
22 Oct 2024, 15:30
Can a Customer change Services?

Last post by kristiandg « 22 Oct 2024, 03:24
Posted in General

by kristiandg » 22 Oct 2024, 03:24 » in General

0 Replies

18699 Views

Last post by kristiandg
22 Oct 2024, 03:24
OAuth2.0 Token Request landet immer wieder auf der Znuny Login Page

Last post by DBran « 15 Oct 2024, 11:32
Posted in Hilfe

by DBran » 15 Oct 2024, 11:32 » in Hilfe

0 Replies

12727 Views

Last post by DBran
15 Oct 2024, 11:32
Solution time update - custom script or other options

Last post by michalborkowski « 03 Oct 2024, 08:42
Posted in Help

by michalborkowski » 03 Oct 2024, 08:42 » in Help

0 Replies

5401 Views

Last post by michalborkowski
03 Oct 2024, 08:42
OTRS generating duplicate tickets

Last post by kamleshpk « 24 Sep 2024, 15:59
Posted in Help

by kamleshpk » 24 Sep 2024, 15:59 » in Help

0 Replies

5593 Views

Last post by kamleshpk
24 Sep 2024, 15:59
Znuny Ticketnummer erweiterung

Last post by bangert « 20 Sep 2024, 16:31
Posted in Allgemeines

by bangert » 20 Sep 2024, 16:31 » in Allgemeines

0 Replies

16351 Views

Last post by bangert
20 Sep 2024, 16:31
Richtung Interne (domain) Mails + Antwortfunktion funktionieren nicht wie erwartet

Last post by zezinho « 16 Sep 2024, 13:09
Posted in Hilfe

by zezinho » 16 Sep 2024, 13:09 » in Hilfe

0 Replies

6034 Views

Last post by zezinho
16 Sep 2024, 13:09
System configuration settings are not being saved

Last post by chetannagaonkar « 15 Sep 2024, 14:39
Posted in General

by chetannagaonkar » 15 Sep 2024, 14:39 » in General

0 Replies

20368 Views

Last post by chetannagaonkar
15 Sep 2024, 14:39
Comments to Security Advisories

Last post by root « 29 Aug 2024, 19:00
Posted in General

by root » 29 Aug 2024, 19:00 » in General

0 Replies

21804 Views

Last post by root
29 Aug 2024, 19:00
Hinweise zu Security Advisories

Last post by root « 29 Aug 2024, 18:59
Posted in Allgemeines

by root » 29 Aug 2024, 18:59 » in Allgemeines

0 Replies

16347 Views

Last post by root
29 Aug 2024, 18:59
[erledigt] Sicherheitslücken von OTRS auch in Znuny?

Last post by GustavG « 29 Aug 2024, 17:32
Posted in Allgemeines

by GustavG » 29 Aug 2024, 17:32 » in Allgemeines

0 Replies

15357 Views

Last post by GustavG
29 Aug 2024, 17:32
MS Teams Web Services mit Workflows

Last post by SinnackITSquad « 27 Aug 2024, 14:03
Posted in Hilfe

by SinnackITSquad » 27 Aug 2024, 14:03 » in Hilfe

0 Replies

7414 Views

Last post by SinnackITSquad
27 Aug 2024, 14:03
Making a dynamic field mandatory on the customer.pl form

Last post by mehdiabd « 27 Aug 2024, 11:30
Posted in Help

by mehdiabd » 27 Aug 2024, 11:30 » in Help

0 Replies

6865 Views

Last post by mehdiabd
27 Aug 2024, 11:30
zwei Benachrichtigungen pro Ticket erwünscht

Last post by Santa « 23 Aug 2024, 14:55
Posted in Hilfe

by Santa » 23 Aug 2024, 14:55 » in Hilfe

0 Replies

7118 Views

Last post by Santa
23 Aug 2024, 14:55
multiselect dynamic field not being shown in export (fixed - user error)

Last post by PhyrePhoX « 22 Aug 2024, 12:50
Posted in Help

by PhyrePhoX » 22 Aug 2024, 12:50 » in Help

0 Replies

10182 Views

Last post by PhyrePhoX
22 Aug 2024, 12:50
Auto Time accounting feature

Last post by finalbeta2 « 21 Aug 2024, 14:11
Posted in General

by finalbeta2 » 21 Aug 2024, 14:11 » in General

0 Replies

21226 Views

Last post by finalbeta2
21 Aug 2024, 14:11
Wie kann ich eine Ticketbenachrichtigung mit Anhang versenden ?

Last post by mdrlpde « 14 Aug 2024, 15:35
Posted in Hilfe

by mdrlpde » 14 Aug 2024, 15:35 » in Hilfe

0 Replies

7211 Views

Last post by mdrlpde
14 Aug 2024, 15:35
Znuny 6.4 Migration from CentOS 7 to Rocky 9

Last post by RichH « 13 Aug 2024, 16:28
Posted in General

by RichH » 13 Aug 2024, 16:28 » in General

0 Replies

17331 Views

Last post by RichH
13 Aug 2024, 16:28
TicketUpdate function invalid parameter

Last post by ATD39401 « 12 Aug 2024, 17:06
Posted in Help

by ATD39401 » 12 Aug 2024, 17:06 » in Help

0 Replies

8011 Views

Last post by ATD39401
12 Aug 2024, 17:06
Templates

Last post by ppreininger « 12 Aug 2024, 14:28
Posted in Hilfe

by ppreininger » 12 Aug 2024, 14:28 » in Hilfe

0 Replies

7361 Views

Last post by ppreininger
12 Aug 2024, 14:28
extracting existing attachments from znuny

Last post by beingbaban « 09 Aug 2024, 10:57
Posted in Help

by beingbaban » 09 Aug 2024, 10:57 » in Help

0 Replies

10875 Views

Last post by beingbaban
09 Aug 2024, 10:57
Autofill in Znuny funktioniert nicht bei allen Feldern

Last post by GustavG « 09 Aug 2024, 09:39
Posted in Hilfe

by GustavG » 09 Aug 2024, 09:39 » in Hilfe

0 Replies

8572 Views

Last post by GustavG
09 Aug 2024, 09:39

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