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Managing eSIM tickets in Znuny, does anyone have any feedback?

Last post by Ramona « 15 Jun 2026, 07:31
Posted in General

by Ramona » 15 Jun 2026, 07:31 » in General

0 Replies

108 Views

Last post by Ramona
15 Jun 2026, 07:31
Customer search not available in toolbar (CICSearchCustomerID not rendered) in Znuny 7.3.3

Last post by mderosa « 28 May 2026, 12:48
Posted in Help

by mderosa » 28 May 2026, 12:48 » in Help

0 Replies

1206 Views

Last post by mderosa
28 May 2026, 12:48
Scrollverhalten bei Einzel-Anzeige von Artikeln

Last post by flappybird « 26 May 2026, 08:49
Posted in Hilfe

by flappybird » 26 May 2026, 08:49 » in Hilfe

0 Replies

1586 Views

Last post by flappybird
26 May 2026, 08:49
MS Teams Benachrichtigung per PowerAutomate

Last post by patt « 19 May 2026, 15:50
Posted in Hilfe

by patt » 19 May 2026, 15:50 » in Hilfe

0 Replies

1743 Views

Last post by patt
19 May 2026, 15:50
Incoming Mails in update incident page changes state from assigned to pending

Last post by AkshayRaut « 18 May 2026, 08:29
Posted in Help

by AkshayRaut » 18 May 2026, 08:29 » in Help

0 Replies

2527 Views

Last post by AkshayRaut
18 May 2026, 08:29
seit 7.3.1 keine Möglichkeit der Kundenbenutzer beim Ticket erstellen

Last post by maikgiesler « 06 May 2026, 10:28
Posted in Hilfe

by maikgiesler » 06 May 2026, 10:28 » in Hilfe

0 Replies

3138 Views

Last post by maikgiesler
06 May 2026, 10:28
Reports

Last post by ppreininger « 24 Apr 2026, 13:50
Posted in General

by ppreininger » 24 Apr 2026, 13:50 » in General

0 Replies

3823 Views

Last post by ppreininger
24 Apr 2026, 13:50
CKEditor overflows AgentTicketCompose when replying to tickets with wide images (Znuny 7.3.1)

Last post by uffIT « 23 Apr 2026, 08:51
Posted in General

by uffIT » 23 Apr 2026, 08:51 » in General

0 Replies

3730 Views

Last post by uffIT
23 Apr 2026, 08:51
NEW: WarrantySync Add-on - Automatic Warranty Lookup for Znuny 7.2.x

Last post by stephan14x « 14 Apr 2026, 20:30
Posted in General

by stephan14x » 14 Apr 2026, 20:30 » in General

0 Replies

4680 Views

Last post by stephan14x
14 Apr 2026, 20:30
NEU: WarrantySync Add-on - Automatische Garantieabfrage für Znuny 7.2.x

Last post by stephan14x « 14 Apr 2026, 20:28
Posted in Allgemeines

by stephan14x » 14 Apr 2026, 20:28 » in Allgemeines

0 Replies

5361 Views

Last post by stephan14x
14 Apr 2026, 20:28
Znuny release 6.5.19 and 7.3.1

Last post by Johannes « 25 Mar 2026, 21:52
Posted in News

by Johannes » 25 Mar 2026, 21:52 » in News

0 Replies

9134 Views

Last post by Johannes
25 Mar 2026, 21:52
NEW: ExoOooSync - Automatically Sync Out-of-Office from Exchange Online to Znuny

Last post by stephan14x « 25 Mar 2026, 11:02
Posted in General

by stephan14x » 25 Mar 2026, 11:02 » in General

0 Replies

4590 Views

Last post by stephan14x
25 Mar 2026, 11:02
NEU: ExoOooSync - Abwesenheitsstatus automatisch aus Exchange Online synchronisieren

Last post by stephan14x « 25 Mar 2026, 11:00
Posted in Allgemeines

by stephan14x » 25 Mar 2026, 11:00 » in Allgemeines

0 Replies

4612 Views

Last post by stephan14x
25 Mar 2026, 11:00
NEW: TicketScheduler Add-on - Automatic Recurring Tickets for Znuny 7.2.x

Last post by stephan14x « 21 Mar 2026, 20:25
Posted in General

by stephan14x » 21 Mar 2026, 20:25 » in General

0 Replies

4755 Views

Last post by stephan14x
21 Mar 2026, 20:25
Font/Size Selection within "Blank Reply" Template & Ticket Notification OTRS_CUSTOMER_EMAIL[5] Window

Last post by tupson « 19 Mar 2026, 17:02
Posted in Help

by tupson » 19 Mar 2026, 17:02 » in Help

0 Replies

5361 Views

Last post by tupson
19 Mar 2026, 17:02
Spalte im CustomerTicketOverview

Last post by Manfred89 « 04 Mar 2026, 17:14
Posted in Hilfe

by Manfred89 » 04 Mar 2026, 17:14 » in Hilfe

0 Replies

7771 Views

Last post by Manfred89
04 Mar 2026, 17:14
Order of search fields

Last post by gsalin « 07 Feb 2026, 12:31
Posted in Help

by gsalin » 07 Feb 2026, 12:31 » in Help

0 Replies

16903 Views

Last post by gsalin
07 Feb 2026, 12:31
Time format in minutes/hour

Last post by calebemelo « 22 Jan 2026, 13:28
Posted in Help

by calebemelo » 22 Jan 2026, 13:28 » in Help

0 Replies

25343 Views

Last post by calebemelo
22 Jan 2026, 13:28
vecchia libreria in nuova versione di znuny

Last post by massimos « 14 Jan 2026, 15:49
Posted in Generale

by massimos » 14 Jan 2026, 15:49 » in Generale

0 Replies

37696 Views

Last post by massimos
14 Jan 2026, 15:49
NEW: Collaboration Add-on - Microsoft 365 Integration for Znuny 7.2.x

Last post by stephan14x « 04 Jan 2026, 11:25
Posted in General

by stephan14x » 04 Jan 2026, 11:25 » in General

0 Replies

25068 Views

Last post by stephan14x
04 Jan 2026, 11:25
NEW: Announcement Add-on - System Announcements for Znuny 7.2.x

Last post by stephan14x « 04 Jan 2026, 11:25
Posted in General

by stephan14x » 04 Jan 2026, 11:25 » in General

0 Replies

24567 Views

Last post by stephan14x
04 Jan 2026, 11:25
NEW: Checklist Add-on - Checklist Management for Znuny 7.2.x

Last post by stephan14x « 04 Jan 2026, 11:24
Posted in General

by stephan14x » 04 Jan 2026, 11:24 » in General

0 Replies

24630 Views

Last post by stephan14x
04 Jan 2026, 11:24
Znuny MCP Server - Connect AI Assistants with Znuny

Last post by stephan14x « 04 Jan 2026, 11:24
Posted in General

by stephan14x » 04 Jan 2026, 11:24 » in General

0 Replies

25293 Views

Last post by stephan14x
04 Jan 2026, 11:24
NEU: Collaboration Add-on - Microsoft 365 Integration für Znuny 7.2.x

Last post by stephan14x « 04 Jan 2026, 00:57
Posted in Allgemeines

by stephan14x » 04 Jan 2026, 00:57 » in Allgemeines

0 Replies

25755 Views

Last post by stephan14x
04 Jan 2026, 00:57
NEU: Announcement Add-on - System-Ankündigungen für Znuny 7.2.x

Last post by stephan14x « 03 Jan 2026, 13:55
Posted in Allgemeines

by stephan14x » 03 Jan 2026, 13:55 » in Allgemeines

0 Replies

24797 Views

Last post by stephan14x
03 Jan 2026, 13:55
OAuth2 documentation inconsistency

Last post by zerszenyi « 01 Jan 2026, 16:26
Posted in Help

by zerszenyi » 01 Jan 2026, 16:26 » in Help

0 Replies

25491 Views

Last post by zerszenyi
01 Jan 2026, 16:26
NEU: Checklist Add-on - Checklistenverwaltung für Znuny 7.2.x

Last post by stephan14x « 25 Dec 2025, 02:06
Posted in Allgemeines

by stephan14x » 25 Dec 2025, 02:06 » in Allgemeines

0 Replies

24855 Views

Last post by stephan14x
25 Dec 2025, 02:06
Bug Report: GenericInterface ConfigItemCreate fails with NIC parameter

Last post by stephan14x « 22 Dec 2025, 01:14
Posted in Developers

by stephan14x » 22 Dec 2025, 01:14 » in Developers

0 Replies

29078 Views

Last post by stephan14x
22 Dec 2025, 01:14
Znuny MCP Server - KI-Assistenten mit Znuny verbinden

Last post by stephan14x « 22 Dec 2025, 01:05
Posted in Allgemeines

by stephan14x » 22 Dec 2025, 01:05 » in Allgemeines

0 Replies

25141 Views

Last post by stephan14x
22 Dec 2025, 01:05
Dauerhafter Nachrichten Loop

Last post by BluHardware « 16 Dec 2025, 16:07
Posted in Hilfe

by BluHardware » 16 Dec 2025, 16:07 » in Hilfe

0 Replies

25701 Views

Last post by BluHardware
16 Dec 2025, 16:07
Bug? Ticket zoom menu issue

Last post by stephan14x « 15 Dec 2025, 18:35
Posted in General

by stephan14x » 15 Dec 2025, 18:35 » in General

0 Replies

25650 Views

Last post by stephan14x
15 Dec 2025, 18:35
New ticket email change the subject line according to the selected template

Last post by calebemelo « 02 Dec 2025, 17:04
Posted in Help

by calebemelo » 02 Dec 2025, 17:04 » in Help

0 Replies

25871 Views

Last post by calebemelo
02 Dec 2025, 17:04
Customer Interaction after ticket creation

Last post by dscfrnt « 23 Nov 2025, 20:10
Posted in General

by dscfrnt » 23 Nov 2025, 20:10 » in General

0 Replies

27415 Views

Last post by dscfrnt
23 Nov 2025, 20:10
CMDB Feld hinzufügen

Last post by stephan14x « 22 Nov 2025, 15:13
Posted in Hilfe

by stephan14x » 22 Nov 2025, 15:13 » in Hilfe

0 Replies

27538 Views

Last post by stephan14x
22 Nov 2025, 15:13
Visual Bug "letzte Ansicht"

Last post by Edin « 21 Nov 2025, 09:30
Posted in Hilfe

by Edin » 21 Nov 2025, 09:30 » in Hilfe

0 Replies

27571 Views

Last post by Edin
21 Nov 2025, 09:30
Text "aaaaa [Configuration Parameter] bbbbb" in System Configuration screens

Last post by fsarria « 01 Nov 2025, 01:01
Posted in Help

by fsarria » 01 Nov 2025, 01:01 » in Help

0 Replies

36590 Views

Last post by fsarria
01 Nov 2025, 01:01
Ticket Overview Aktions Buttons anpassen

Last post by tzimmermann « 31 Oct 2025, 17:03
Posted in Hilfe

by tzimmermann » 31 Oct 2025, 17:03 » in Hilfe

0 Replies

30636 Views

Last post by tzimmermann
31 Oct 2025, 17:03
Prominente Warnung im Falle von "Kontoproblemen"?

Last post by hildeb « 28 Oct 2025, 09:13
Posted in Hilfe

by hildeb » 28 Oct 2025, 09:13 » in Hilfe

0 Replies

30719 Views

Last post by hildeb
28 Oct 2025, 09:13
LDAP Cache/Proxy

Last post by liquidxtc13 « 24 Oct 2025, 09:12
Posted in Hilfe

by liquidxtc13 » 24 Oct 2025, 09:12 » in Hilfe

0 Replies

31379 Views

Last post by liquidxtc13
24 Oct 2025, 09:12
Ticket Erinnerung schicken

Last post by Cugar15 « 23 Oct 2025, 10:38
Posted in Hilfe

by Cugar15 » 23 Oct 2025, 10:38 » in Hilfe

0 Replies

30880 Views

Last post by Cugar15
23 Oct 2025, 10:38
Accounts with more open tickets run much slower

Last post by StefanHo « 22 Oct 2025, 10:00
Posted in Help

by StefanHo » 22 Oct 2025, 10:00 » in Help

0 Replies

31544 Views

Last post by StefanHo
22 Oct 2025, 10:00
Poor performance on big database and many articles on FS

Last post by rok « 25 Sep 2025, 21:45
Posted in General

by rok » 25 Sep 2025, 21:45 » in General

0 Replies

36401 Views

Last post by rok
25 Sep 2025, 21:45
Agents cant answer articles from Web after 7.2 upgrade

Last post by MadsT « 23 Sep 2025, 22:26
Posted in General

by MadsT » 23 Sep 2025, 22:26 » in General

0 Replies

35360 Views

Last post by MadsT
23 Sep 2025, 22:26
Error updating to 7.2.1 (and/or 7.2.2) duplicate entry

Last post by nilskm « 23 Sep 2025, 13:17
Posted in Help

by nilskm » 23 Sep 2025, 13:17 » in Help

0 Replies

35916 Views

Last post by nilskm
23 Sep 2025, 13:17
Reine HTML E-Mail als Antwort von Agent

Last post by DrRamazzotti « 18 Sep 2025, 16:14
Posted in Hilfe

by DrRamazzotti » 18 Sep 2025, 16:14 » in Hilfe

0 Replies

33732 Views

Last post by DrRamazzotti
18 Sep 2025, 16:14
Znuny 7.2

Last post by shawnbeasley « 12 Aug 2025, 16:50
Posted in News

by shawnbeasley » 12 Aug 2025, 16:50 » in News

0 Replies

76485 Views

Last post by shawnbeasley
12 Aug 2025, 16:50
Error <<< -ERR Server Unavailable. 21

Last post by sdlsystems « 29 May 2025, 16:28
Posted in Help

by sdlsystems » 29 May 2025, 16:28 » in Help

0 Replies

53713 Views

Last post by sdlsystems
29 May 2025, 16:28
AgentTicketForward formatting broken

Last post by hkais « 06 May 2025, 14:12
Posted in Help

by hkais » 06 May 2025, 14:12 » in Help

0 Replies

75991 Views

Last post by hkais
06 May 2025, 14:12
OAuth2 failed on imap ( it stopped working after 1 day)

Last post by sirconsultant « 22 Apr 2025, 10:34
Posted in General

by sirconsultant » 22 Apr 2025, 10:34 » in General

0 Replies

65011 Views

Last post by sirconsultant
22 Apr 2025, 10:34
Integração do Znuny-7.1.6

Last post by mfilhobsb « 09 Apr 2025, 21:56
Posted in Geral

by mfilhobsb » 09 Apr 2025, 21:56 » in Geral

0 Replies

104653 Views

Last post by mfilhobsb
09 Apr 2025, 21:56

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