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Reabertura de chamados

Last post by VCSousa « 28 Dec 2020, 14:00
Replies: 1
by dfoliveira » 18 Dec 2020, 16:15

1 Replies

98 Views

Last post by VCSousa
28 Dec 2020, 14:00
Vários

Last post by EduardoBido « 21 Dec 2020, 18:38

by EduardoBido » 21 Dec 2020, 18:38

0 Replies

55 Views

Last post by EduardoBido
21 Dec 2020, 18:38
Config.pm

Last post by dfoliveira « 18 Dec 2020, 16:28

by dfoliveira » 18 Dec 2020, 16:28

0 Replies

53 Views

Last post by dfoliveira
18 Dec 2020, 16:28
SLA por Fila - OTRS 6.0.29

Last post by humel « 01 Sep 2020, 16:21

by humel » 01 Sep 2020, 16:21

0 Replies

947 Views

Last post by humel
01 Sep 2020, 16:21
Relatório trazendo o campo (Criado por atendente/proprietário)

Last post by desktopsigmanet « 13 Aug 2020, 02:41

by desktopsigmanet » 13 Aug 2020, 02:41

0 Replies

622 Views

Last post by desktopsigmanet
13 Aug 2020, 02:41
Notificação de Changes Deployment

Last post by marcosaurelio « 07 Aug 2020, 00:11
Replies: 1
by raylacerda » 30 Jul 2020, 15:06

1 Replies

342 Views

Last post by marcosaurelio
07 Aug 2020, 00:11
Filtrar tipo de chamado baseado na fila

Last post by edgararrais « 28 Jul 2020, 23:39
Replies: 1
by dfoliveira » 27 Jul 2020, 05:34

1 Replies

225 Views

Last post by edgararrais
28 Jul 2020, 23:39
AddOn Serviço - fila - problemas ao mover para nova fila

Last post by olucasgurgel « 30 Jun 2020, 16:15

by olucasgurgel » 30 Jun 2020, 16:15

0 Replies

680 Views

Last post by olucasgurgel
30 Jun 2020, 16:15
Servicos OTRS 6

Last post by barrosov84 « 18 May 2020, 14:53

by barrosov84 » 18 May 2020, 14:53

0 Replies

1034 Views

Last post by barrosov84
18 May 2020, 14:53
Erro ao enviar email [RESOLVIDO]

Last post by opala79 « 08 May 2020, 19:31
Replies: 1
by opala79 » 07 May 2020, 20:02

1 Replies

333 Views

Last post by opala79
08 May 2020, 19:31
Chamados criando varios Tickets

Last post by rgnochi « 10 Jan 2020, 14:11

by rgnochi » 10 Jan 2020, 14:11

0 Replies

1385 Views

Last post by rgnochi
10 Jan 2020, 14:11
Erro comunicação

Last post by clayton « 27 Nov 2019, 18:41
Replies: 1
by clayton » 25 Nov 2019, 18:51

1 Replies

671 Views

Last post by clayton
27 Nov 2019, 18:41
Problemas de charset

Last post by spinaldf « 25 Nov 2019, 19:55

by spinaldf » 25 Nov 2019, 19:55

0 Replies

1030 Views

Last post by spinaldf
25 Nov 2019, 19:55
OTRS - Horário de Verão 2019

Last post by jff « 21 Oct 2019, 18:02
Replies: 1
by jff » 21 Oct 2019, 17:41

1 Replies

821 Views

Last post by jff
21 Oct 2019, 18:02
Abrir vários chamados de uma só vez

Last post by bulgod « 15 Oct 2019, 13:12
Replies: 5
by tallesleonardo » 23 Jul 2019, 23:52

5 Replies

1352 Views

Last post by bulgod
15 Oct 2019, 13:12
Pesquisa de ticket por Campo dinâmico de cliente

Last post by gcferraria « 06 Oct 2019, 14:08

by gcferraria » 06 Oct 2019, 14:08

0 Replies

1376 Views

Last post by gcferraria
06 Oct 2019, 14:08
Integração OTRS + AD para criação de usuário/permissionamento

Last post by estomagado « 01 Oct 2019, 01:21
Replies: 1
by tallesleonardo » 23 Jul 2019, 23:42

1 Replies

1094 Views

Last post by estomagado
01 Oct 2019, 01:21
Buscar outro CustomerID do LDAP

Last post by estomagado « 23 Sep 2019, 21:38
Replies: 3
by ricardobarrosozcr » 19 Jul 2013, 20:50

3 Replies

2045 Views

Last post by estomagado
23 Sep 2019, 21:38
Permissões Insuficientes [Resolvido]

Last post by ronil21 « 22 Aug 2019, 05:18
Replies: 2
by ronil21 » 21 Aug 2019, 19:20

2 Replies

803 Views

Last post by ronil21
22 Aug 2019, 05:18
Notificar Gerente com mesmo ID de Cliente

Last post by iclaude « 07 Aug 2019, 15:59

by iclaude » 07 Aug 2019, 15:59

0 Replies

1325 Views

Last post by iclaude
07 Aug 2019, 15:59
Trazer o valor de um DynamicField dentro de uma nota

Last post by tallesleonardo « 31 Jul 2019, 15:35
Replies: 1
by tallesleonardo » 25 Jul 2019, 19:22

1 Replies

740 Views

Last post by tallesleonardo
31 Jul 2019, 15:35
Erro ao enviar email Cento 7 OTRS 5.16.3

Last post by joserribeiro26 « 10 Jul 2019, 15:44
Replies: 7
by psouza » 04 Apr 2019, 19:59

7 Replies

1689 Views

Last post by joserribeiro26
10 Jul 2019, 15:44
Solicitação de Dados para Criação de Chamado

Last post by joserribeiro26 « 10 Jul 2019, 15:43
Replies: 2
by jalbertoacbr » 11 Dec 2018, 21:39

2 Replies

24985 Views

Last post by joserribeiro26
10 Jul 2019, 15:43
Relatório em SQL

Last post by joserribeiro26 « 10 Jul 2019, 15:41
Replies: 4
by fabricio » 31 May 2019, 22:21

4 Replies

1280 Views

Last post by joserribeiro26
10 Jul 2019, 15:41
OTRS 5 para 6

Last post by fabricio « 31 May 2019, 22:19
Replies: 2
by fabricio » 14 May 2019, 21:40

2 Replies

1028 Views

Last post by fabricio
31 May 2019, 22:19
Fluxo do processo desapareceu

Last post by tuliovsmartins « 13 Apr 2019, 14:49
Replies: 2
by tuliovsmartins » 12 Apr 2019, 19:30

2 Replies

1146 Views

Last post by tuliovsmartins
13 Apr 2019, 14:49
[Vídeo] Usando o Atendente Genrico

Last post by marcosaurelio « 08 Feb 2019, 16:28

by marcosaurelio » 08 Feb 2019, 16:28

0 Replies

9997 Views

Last post by marcosaurelio
08 Feb 2019, 16:28
Remover anexo selecionado - OTRS 6

Last post by mlrmelo « 28 Oct 2018, 18:01
Replies: 2
by rafa94el » 23 Mar 2018, 14:14

2 Replies

19944 Views

Last post by mlrmelo
28 Oct 2018, 18:01
Não permite anexos

Last post by mlrmelo « 23 Oct 2018, 13:36
Replies: 2
by mlrmelo » 18 Oct 2018, 23:21

2 Replies

2961 Views

Last post by mlrmelo
23 Oct 2018, 13:36
Import / Export

Last post by rmas « 15 Oct 2018, 12:36
Replies: 2
by rmas » 06 Jan 2017, 12:54

2 Replies

27631 Views

Last post by rmas
15 Oct 2018, 12:36
[Video rápido] Funcionalidades do OTRS

Last post by marcosaurelio « 20 Sep 2018, 19:15
Replies: 2
by marcosaurelio » 18 Sep 2018, 02:17

2 Replies

4556 Views

Last post by marcosaurelio
20 Sep 2018, 19:15
Reabertura de Chamados

Last post by marcosaurelio « 08 Sep 2018, 23:14
Replies: 4
by bertologui » 16 May 2018, 17:01

4 Replies

11481 Views

Last post by marcosaurelio
08 Sep 2018, 23:14
Caso de sucesso: Câmara dos Deputados do Brasil adota OTRS

Last post by joserribeiro26 « 09 Aug 2018, 18:33
Replies: 2
by nedmaj » 21 Oct 2016, 17:40

2 Replies

19673 Views

Last post by joserribeiro26
09 Aug 2018, 18:33
Cálculo do prazo de solução

Last post by joserribeiro26 « 09 Aug 2018, 18:26
Replies: 1
by jcampagnolo » 21 May 2018, 16:41

1 Replies

15275 Views

Last post by joserribeiro26
09 Aug 2018, 18:26
Ganhe 15% de desconto em complementos premium

Last post by Kamila « 19 Jun 2018, 15:41

by Kamila » 19 Jun 2018, 15:41

0 Replies

10139 Views

Last post by Kamila
19 Jun 2018, 15:41
OTRS - AD

Last post by lfregnani « 11 Jun 2018, 21:05
Replies: 1
by isaquefreitas » 10 May 2016, 19:27

1 Replies

17086 Views

Last post by lfregnani
11 Jun 2018, 21:05
Pesquisar utilizando atributos ITSM

Last post by rafaelsmartins « 04 Apr 2018, 13:00
Replies: 1
by rafa94el » 22 Mar 2018, 17:22

1 Replies

17648 Views

Last post by rafaelsmartins
04 Apr 2018, 13:00
Email de saída no OTRS

Last post by 303536 « 23 Mar 2018, 14:46
Replies: 1
by rafa94el » 13 Mar 2018, 15:43

1 Replies

18037 Views

Last post by 303536
23 Mar 2018, 14:46
Erros de compilation

Last post by 303536 « 05 Mar 2018, 17:05
Replies: 1
by claudionor » 17 Feb 2018, 23:01

1 Replies

17223 Views

Last post by 303536
05 Mar 2018, 17:05
Remover o campo cópia do compose no OTRS

Last post by 303536 « 15 Feb 2018, 13:23
Replies: 1
by rafa94el » 18 Jan 2018, 16:00

1 Replies

18174 Views

Last post by 303536
15 Feb 2018, 13:23
Label do botão "Move"

Last post by artursampaio « 06 Feb 2018, 15:22

by artursampaio » 06 Feb 2018, 15:22

0 Replies

18603 Views

Last post by artursampaio
06 Feb 2018, 15:22
Importar valores de Dynamic Field via csv ou xls

Last post by tuliovsmartins « 15 Jan 2018, 13:37
Replies: 2
by tuliovsmartins » 12 Jan 2018, 14:30

2 Replies

18564 Views

Last post by tuliovsmartins
15 Jan 2018, 13:37
Sincronização de senha usuario (Integração AD)

Last post by lfregnani « 14 Nov 2017, 21:21

by lfregnani » 14 Nov 2017, 21:21

0 Replies

17418 Views

Last post by lfregnani
14 Nov 2017, 21:21
Campo dinâmico tipo anexo

Last post by rafa94el « 26 Oct 2017, 17:28

by rafa94el » 26 Oct 2017, 17:28

0 Replies

17822 Views

Last post by rafa94el
26 Oct 2017, 17:28
Campos Dinâmicos no Dashboard

Last post by moreiraanderson84 « 23 May 2017, 22:33
Replies: 3
by diegosousatte » 27 Aug 2015, 14:47

3 Replies

21578 Views

Last post by moreiraanderson84
23 May 2017, 22:33
Resumo das Capacidades do OTRS Free e do OTRS:ITSM

Last post by dailsonaraujo « 10 May 2017, 15:10

by dailsonaraujo » 10 May 2017, 15:10

0 Replies

18928 Views

Last post by dailsonaraujo
10 May 2017, 15:10
ITSMChangeManagement provavelmente será descontinuado

Last post by marcosaurelio « 05 May 2017, 22:43
Replies: 1
by nedmaj » 28 Apr 2017, 17:57

1 Replies

19619 Views

Last post by marcosaurelio
05 May 2017, 22:43
Treinamento Processo com Otrs

Last post by nedmaj « 28 Apr 2017, 17:52
Replies: 1
by joseantonio123 » 31 Mar 2017, 17:14

1 Replies

18936 Views

Last post by nedmaj
28 Apr 2017, 17:52
Curso para iniciantes

Last post by joseantonio123 « 31 Mar 2017, 17:16
Replies: 1
by andredaiane02 » 17 May 2015, 19:36

1 Replies

25532 Views

Last post by joseantonio123
31 Mar 2017, 17:16
OTRS + Google (G-Suite) - não envia autoresposta para cliente.

Last post by jeannmoura « 27 Mar 2017, 21:46

by jeannmoura » 27 Mar 2017, 21:46

0 Replies

19113 Views

Last post by jeannmoura
27 Mar 2017, 21:46

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