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change mgmt 2 und templates

Last post by jojo « 31 May 2010, 13:30
Replies: 6
by schraube » 28 May 2010, 21:16

6 Replies

2278 Views

Last post by jojo
31 May 2010, 13:30
best practice zum dual Backend LDAP / DB

Last post by ddDagobert « 31 May 2010, 11:12
Replies: 1
by StefanS » 21 May 2010, 09:43

1 Replies

821 Views

Last post by ddDagobert
31 May 2010, 11:12
[solved] Default Queue für Telefon Ticket

Last post by meilon « 31 May 2010, 11:05
Replies: 2
by meilon » 26 May 2010, 17:03

2 Replies

1302 Views

Last post by meilon
31 May 2010, 11:05
- Antwort funktion (Text oben!)

Last post by Daniel Obee « 30 May 2010, 16:23
Replies: 1
by yeeepsen » 29 May 2010, 16:41

1 Replies

914 Views

Last post by Daniel Obee
30 May 2010, 16:23
Freetext felder via Postmaster Filter vorbelegen

Last post by Daniel Obee « 30 May 2010, 16:22
Replies: 4
by Jill Meyer » 28 May 2010, 11:20

4 Replies

2727 Views

Last post by Daniel Obee
30 May 2010, 16:22
Automatisch CC?!!!

Last post by jojo « 28 May 2010, 23:41
Replies: 9
by yeeepsen » 28 May 2010, 10:28

9 Replies

2381 Views

Last post by jojo
28 May 2010, 23:41
Meldung bei erreichen des Garantie Ablaufdatum

Last post by Lejurn « 28 May 2010, 15:29
Replies: 2
by Lejurn » 27 May 2010, 16:35

2 Replies

1283 Views

Last post by Lejurn
28 May 2010, 15:29
automatische Queue-Auswahl im Kunden-Frontend

Last post by mattchen « 28 May 2010, 15:26
Replies: 5
by mattchen » 26 May 2010, 11:02

5 Replies

1039 Views

Last post by mattchen
28 May 2010, 15:26
Probe-Umstellung auf 2.4.7 ITSM 2.0.2

Last post by snowlord « 28 May 2010, 10:16
Replies: 2
by snowlord » 27 May 2010, 16:30

2 Replies

1199 Views

Last post by snowlord
28 May 2010, 10:16
falschen Betreff ändern

Last post by jojo « 27 May 2010, 11:44
Replies: 3
by Garcon » 27 May 2010, 10:26

3 Replies

2124 Views

Last post by jojo
27 May 2010, 11:44
Fixe Verknüpfung CI mit anderm CI

Last post by jojo « 26 May 2010, 17:02
Replies: 2
by thomschl » 19 May 2010, 15:51

2 Replies

609 Views

Last post by jojo
26 May 2010, 17:02
Ticketbetreff in Antwortmails anzeigen [SOLVED]

Last post by Boogeyman « 26 May 2010, 15:20
Replies: 2
by Boogeyman » 25 May 2010, 14:19

2 Replies

920 Views

Last post by Boogeyman
26 May 2010, 15:20
2 Fragen zu AutoReply Mails

Last post by OTRSBaer « 26 May 2010, 15:13
Replies: 1
by OTRSBaer » 26 May 2010, 13:45

1 Replies

896 Views

Last post by OTRSBaer
26 May 2010, 15:13
2 OTRS Systeme - Problem mit E-Mail Followups &Ticketnummern

Last post by Speedfreak « 26 May 2010, 14:09
Replies: 2
by Speedfreak » 26 May 2010, 09:08

2 Replies

663 Views

Last post by Speedfreak
26 May 2010, 14:09
interne E-Mail bei neuem Ticket

Last post by mattchen « 26 May 2010, 11:43
Replies: 1
by mattchen » 26 May 2010, 10:57

1 Replies

501 Views

Last post by mattchen
26 May 2010, 11:43
Zugriff auf KUNDEN-BENUTZER je nach Benutzer-LogIN

Last post by ferrosti « 26 May 2010, 10:55
Replies: 3
by ReneDUnkel » 25 May 2010, 12:05

3 Replies

1339 Views

Last post by ferrosti
26 May 2010, 10:55
Fehler bei Close eines Tickets

Last post by Invader « 25 May 2010, 16:26

by Invader » 25 May 2010, 16:26

0 Replies

621 Views

Last post by Invader
25 May 2010, 16:26
CMDB Location Naming - Wie macht ihr's?

Last post by meilon « 25 May 2010, 13:40

by meilon » 25 May 2010, 13:40

0 Replies

817 Views

Last post by meilon
25 May 2010, 13:40
OTRS 2.4.7 und SA24

Last post by DiJa « 25 May 2010, 10:50

by DiJa » 25 May 2010, 10:50

0 Replies

487 Views

Last post by DiJa
25 May 2010, 10:50
Online Repository vs. Pakete lokal [SOLVED]

Last post by michael_maurer « 25 May 2010, 08:00
Replies: 3
by michael_maurer » 10 May 2010, 10:02

3 Replies

2327 Views

Last post by michael_maurer
25 May 2010, 08:00
FollowUp-Erkennung ohne Ticketnummer abschalten [SOLVED]

Last post by michael_maurer « 25 May 2010, 07:59
Replies: 6
by michael_maurer » 21 May 2010, 15:43

6 Replies

1720 Views

Last post by michael_maurer
25 May 2010, 07:59
Problem in Change umwandeln

Last post by jmaass « 24 May 2010, 23:48
Replies: 2
by jmaass » 24 May 2010, 12:41

2 Replies

772 Views

Last post by jmaass
24 May 2010, 23:48
email in queue

Last post by crythias « 22 May 2010, 19:58
Replies: 12
by horbelta » 10 Apr 2010, 12:14

12 Replies

3275 Views

Last post by crythias
22 May 2010, 19:58
How to manage FAQs in the public.pl?

Last post by fishfree « 22 May 2010, 07:51
Replies: 4
by fishfree » 20 May 2010, 08:36

4 Replies

936 Views

Last post by fishfree
22 May 2010, 07:51
[solved] Import von Config Items erstellt Doubletten!

Last post by meilon « 21 May 2010, 19:19
Replies: 1
by meilon » 18 May 2010, 08:29

1 Replies

1182 Views

Last post by meilon
21 May 2010, 19:19
Auswahl von slas beim ticket erstellen

Last post by paad « 21 May 2010, 18:52

by paad » 21 May 2010, 18:52

0 Replies

418 Views

Last post by paad
21 May 2010, 18:52
Kann CustomUser aus AD nicht einfügen

Last post by EBZIS « 21 May 2010, 16:30
Replies: 2
by EBZIS » 21 May 2010, 11:42

2 Replies

601 Views

Last post by EBZIS
21 May 2010, 16:30
Autoantworten und Signatur/Disclaimer

Last post by jojo « 21 May 2010, 16:20
Replies: 3
by Frank_H » 21 May 2010, 11:54

3 Replies

1616 Views

Last post by jojo
21 May 2010, 16:20
gesperrte Tickets schließen?

Last post by theWireless « 21 May 2010, 15:01
Replies: 2
by theWireless » 19 May 2010, 11:12

2 Replies

1444 Views

Last post by theWireless
21 May 2010, 15:01
Benachrichtigung (ITSM Change Management)

Last post by Lejurn « 21 May 2010, 14:47
Replies: 12
by Lejurn » 20 May 2010, 16:51

12 Replies

3573 Views

Last post by Lejurn
21 May 2010, 14:47
Kundensuche mit Kombi aus Vorname+Nachname?

Last post by Daniel Obee « 21 May 2010, 12:32
Replies: 2
by schorschi » 20 May 2010, 17:37

2 Replies

1087 Views

Last post by Daniel Obee
21 May 2010, 12:32
Suchfunktion findet keine Benutzer in der AD

Last post by jojo « 21 May 2010, 11:51
Replies: 1
by EBZIS » 21 May 2010, 11:48

1 Replies

531 Views

Last post by jojo
21 May 2010, 11:51
How to let OTRS record customers' phonecall in queue?

Last post by Daniel Obee « 21 May 2010, 11:41
Replies: 2
by fishfree » 21 May 2010, 07:11

2 Replies

892 Views

Last post by Daniel Obee
21 May 2010, 11:41
Aussehen vom Webfrontend (Kunden) anpassen, wie

Last post by StefanS « 21 May 2010, 10:55
Replies: 2
by StefanS » 21 May 2010, 10:48

2 Replies

944 Views

Last post by StefanS
21 May 2010, 10:55
Fragen zu SLA / Webfrontend (Kunde) unterschiedlichen Prios

Last post by StefanS « 21 May 2010, 10:38

by StefanS » 21 May 2010, 10:38

0 Replies

550 Views

Last post by StefanS
21 May 2010, 10:38
Fragen zum Kunden- Webinterface // Eingabefeld "An:"

Last post by StefanS « 21 May 2010, 09:33
Replies: 4
by StefanS » 20 May 2010, 15:47

4 Replies

1236 Views

Last post by StefanS
21 May 2010, 09:33
[solved] Automatischer Export von CIs

Last post by meilon « 21 May 2010, 08:17
Replies: 2
by meilon » 15 May 2010, 14:13

2 Replies

1882 Views

Last post by meilon
21 May 2010, 08:17
How to customize the customer.pl interface?

Last post by fishfree « 21 May 2010, 05:15
Replies: 2
by fishfree » 20 May 2010, 08:19

2 Replies

928 Views

Last post by fishfree
21 May 2010, 05:15
Werte von "name"-Spalten in der Config

Last post by jojo « 20 May 2010, 23:34
Replies: 1
by smueller » 20 May 2010, 16:17

1 Replies

504 Views

Last post by jojo
20 May 2010, 23:34
Referenz für das Feld Kunden# bei der Anlage von Kunden

Last post by rkrause « 20 May 2010, 22:42
Replies: 2
by rkrause » 18 May 2010, 15:22

2 Replies

641 Views

Last post by rkrause
20 May 2010, 22:42
CI Beschreibungssprache Dokumentation

Last post by jojo « 20 May 2010, 17:42
Replies: 3
by thomschl » 20 May 2010, 11:07

3 Replies

698 Views

Last post by jojo
20 May 2010, 17:42
Kunden zugewiesenes Ticket nur intern anzeigen lassen

Last post by ferrosti « 20 May 2010, 15:30
Replies: 1
by nero23666 » 20 May 2010, 12:52

1 Replies

636 Views

Last post by ferrosti
20 May 2010, 15:30
ITSM Verknüpfung löschen

Last post by zapnet « 20 May 2010, 10:19

by zapnet » 20 May 2010, 10:19

0 Replies

1003 Views

Last post by zapnet
20 May 2010, 10:19
kosmetische Fragen

Last post by jacke_parkmann « 20 May 2010, 10:07
Replies: 7
by jacke_parkmann » 04 Dec 2009, 15:49

7 Replies

2888 Views

Last post by jacke_parkmann
20 May 2010, 10:07
Eskalations-Mails kein Versand

Last post by Schlumpf « 20 May 2010, 09:33
Replies: 31
by Tut-Ench-Amun » 20 Jan 2010, 15:34

31 Replies

6140 Views

Last post by Schlumpf
20 May 2010, 09:33
Frage zu gesperrten Tickets

Last post by jojo « 20 May 2010, 08:45
Replies: 1
by mebel » 20 May 2010, 08:33

1 Replies

1105 Views

Last post by jojo
20 May 2010, 08:45
Mitteilungen bei Nachfragen

Last post by jojo « 20 May 2010, 08:27
Replies: 1
by Oetzi » 20 May 2010, 08:26

1 Replies

525 Views

Last post by jojo
20 May 2010, 08:27
Zugewiesene Zeit

Last post by jojo « 19 May 2010, 17:50
Replies: 1
by centaurotrs » 19 May 2010, 16:16

1 Replies

734 Views

Last post by jojo
19 May 2010, 17:50
Ticket an die Hardware knüpfen

Last post by tluedtke « 19 May 2010, 15:49
Replies: 6
by tluedtke » 18 May 2010, 16:34

6 Replies

2135 Views

Last post by tluedtke
19 May 2010, 15:49
Tickets nach LDAP Feld anzeigen

Last post by jojo « 19 May 2010, 14:10
Replies: 2
by zoid » 12 May 2010, 10:10

2 Replies

1050 Views

Last post by jojo
19 May 2010, 14:10

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