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Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

2955 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

100755 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Project creation in OTRS

Last post by alexus « 12 May 2021, 19:27
Replies: 2
by sandeepganji » 12 May 2021, 10:37

2 Replies

91 Views

Last post by alexus
12 May 2021, 19:27
Invalid FormID!

Last post by reneeb « 07 May 2021, 09:59
Replies: 5
by cbg » 05 May 2021, 17:49

5 Replies

162 Views

Last post by reneeb
07 May 2021, 09:59
Unlocked ticket suddenly changer Owner

Last post by jojo « 04 May 2021, 17:07
Replies: 1
by Ilmom » 04 May 2021, 16:03

1 Replies

129 Views

Last post by jojo
04 May 2021, 17:07
OTRS GenericTicketConnector - Reply to Customer

Last post by dacor « 04 May 2021, 10:00
Replies: 2
by dacor » 03 May 2021, 20:46

2 Replies

150 Views

Last post by dacor
04 May 2021, 10:00
Queues - not accpeted 553. 5.7.1. Sender rejected

Last post by jojo « 03 May 2021, 22:31
Replies: 2
by pepelui85 » 03 May 2021, 17:07

2 Replies

117 Views

Last post by jojo
03 May 2021, 22:31
[SOLVED] Error when trying to install ITSM bundle 6

Last post by nedmaj « 29 Apr 2021, 22:34
Replies: 2
by nedmaj » 29 Apr 2021, 21:39

2 Replies

213 Views

Last post by nedmaj
29 Apr 2021, 22:34
MasterSlave send Notification to real customer

Last post by Stefano2019 « 29 Apr 2021, 17:10

by Stefano2019 » 29 Apr 2021, 17:10

0 Replies

252 Views

Last post by Stefano2019
29 Apr 2021, 17:10
Import Customers

Last post by georgegal « 29 Apr 2021, 08:54
Replies: 19
by georgegal » 20 Apr 2021, 15:27

19 Replies

456 Views

Last post by georgegal
29 Apr 2021, 08:54
We started a Community Discord Server for the Znuny Community

Last post by Johannes « 28 Apr 2021, 17:00

by Johannes » 28 Apr 2021, 17:00

0 Replies

322 Views

Last post by Johannes
28 Apr 2021, 17:00
Login with single sign on AND username+password

Last post by jobe « 28 Apr 2021, 09:41
Replies: 6
by jobe » 15 Apr 2021, 10:36

6 Replies

266 Views

Last post by jobe
28 Apr 2021, 09:41
Binding Dynamic Fields with Customers

Last post by skullz « 21 Apr 2021, 11:58
Replies: 1
by georgegal » 21 Apr 2021, 11:52

1 Replies

149 Views

Last post by skullz
21 Apr 2021, 11:58
"Can't sign: User interface error" SMIME

Last post by nscblauensteiner « 20 Apr 2021, 16:54

by nscblauensteiner » 20 Apr 2021, 16:54

0 Replies

276 Views

Last post by nscblauensteiner
20 Apr 2021, 16:54
can`t reply to the auto answer message

Last post by xaleks « 19 Apr 2021, 13:13
Replies: 6
by xaleks » 15 Apr 2021, 14:59

6 Replies

321 Views

Last post by xaleks
19 Apr 2021, 13:13
Process Management Activities

Last post by georgegal « 16 Apr 2021, 09:50
Replies: 3
by georgegal » 15 Apr 2021, 10:13

3 Replies

237 Views

Last post by georgegal
16 Apr 2021, 09:50
OTRS BODY IMAGE

Last post by root « 15 Apr 2021, 16:47
Replies: 2
by supriya » 15 Apr 2021, 13:32

2 Replies

169 Views

Last post by root
15 Apr 2021, 16:47
Ticket Commands in generic Agent not working

Last post by root « 14 Apr 2021, 10:52
Replies: 16
by nk00559584 » 22 Nov 2018, 08:47

16 Replies

4563 Views

Last post by root
14 Apr 2021, 10:52
DynamicFieldRemoteDB can not connect database.

Last post by skullz « 12 Apr 2021, 17:12
Replies: 5
by tune6688 » 09 Apr 2021, 03:34

5 Replies

509 Views

Last post by skullz
12 Apr 2021, 17:12
ftp.otrs.org DOWN

Last post by dclfred « 11 Apr 2021, 21:16
Replies: 2
by dclfred » 11 Apr 2021, 10:05

2 Replies

404 Views

Last post by dclfred
11 Apr 2021, 21:16
[Solved] Process Transition condition type

Last post by lis9 « 06 Apr 2021, 22:45
Replies: 5
by lis9 » 06 Apr 2021, 20:44

5 Replies

397 Views

Last post by lis9
06 Apr 2021, 22:45
OTRS is changing queue when customer reply

Last post by michalv « 30 Mar 2021, 14:45
Replies: 4
by michalv » 26 Mar 2021, 16:43

4 Replies

613 Views

Last post by michalv
30 Mar 2021, 14:45
Set ticket Owner to the agent updating the Ticket automatically

Last post by chrotha « 26 Mar 2021, 13:10
Replies: 2
by chrotha » 10 Mar 2021, 18:53

2 Replies

461 Views

Last post by chrotha
26 Mar 2021, 13:10
URL encounter OTRSAgentInterface problem

Last post by tune6688 « 26 Mar 2021, 09:44
Replies: 2
by tune6688 » 25 Mar 2021, 13:49

2 Replies

407 Views

Last post by tune6688
26 Mar 2021, 09:44
OTTER alliance suggestions

Last post by bizi « 22 Mar 2021, 13:16
Replies: 3
by grin » 12 Mar 2021, 11:00

3 Replies

590 Views

Last post by bizi
22 Mar 2021, 13:16
Spell Checking in OTRS 6

Last post by crythias « 19 Mar 2021, 21:01
Replies: 2
by gslongo » 04 Sep 2018, 11:08

2 Replies

2014 Views

Last post by crythias
19 Mar 2021, 21:01
[SOLVED] Search - Customer User

Last post by abelic « 19 Mar 2021, 09:03
Replies: 11
by abelic » 18 Mar 2021, 11:10

11 Replies

777 Views

Last post by abelic
19 Mar 2021, 09:03
CC in customer.pl

Last post by crythias « 19 Mar 2021, 05:34
Replies: 6
by Luxferre » 10 Mar 2021, 13:06

6 Replies

608 Views

Last post by crythias
19 Mar 2021, 05:34
process approval

Last post by crythias « 18 Mar 2021, 19:36
Replies: 11
by tune6688 » 12 Mar 2021, 15:55

11 Replies

849 Views

Last post by crythias
18 Mar 2021, 19:36
(Solved) Anonymous user access to Customer.pl

Last post by nedmaj « 15 Mar 2021, 00:00
Replies: 5
by nedmaj » 11 Mar 2021, 16:55

5 Replies

646 Views

Last post by nedmaj
15 Mar 2021, 00:00
Random Ticket Number Generator missing in OTRS 6?

Last post by crythias « 12 Mar 2021, 17:29
Replies: 4
by sseidel » 25 Sep 2018, 09:16

4 Replies

1463 Views

Last post by crythias
12 Mar 2021, 17:29
assign services to agent

Last post by tune6688 « 12 Mar 2021, 15:18
Replies: 3
by tune6688 » 12 Mar 2021, 12:56

3 Replies

492 Views

Last post by tune6688
12 Mar 2021, 15:18
Change color of tickets on agent dashboard

Last post by potteroleaga « 11 Mar 2021, 19:50
Replies: 10
by IXLabs » 19 Jun 2013, 13:01

10 Replies

5384 Views

Last post by potteroleaga
11 Mar 2021, 19:50
PostMaster Filter - keyword in the subject

Last post by andy17d « 11 Mar 2021, 14:26
Replies: 2
by andy17d » 11 Mar 2021, 13:49

2 Replies

460 Views

Last post by andy17d
11 Mar 2021, 14:26
Alliance of service providers ensures the continuation of the ((OTRS)) Community Edition

Last post by bizi « 10 Mar 2021, 15:20

by bizi » 10 Mar 2021, 15:20

0 Replies

842 Views

Last post by bizi
10 Mar 2021, 15:20
Show_Hide Dynamic Fields

Last post by skullz « 27 Feb 2021, 08:03
Replies: 7
by Stefano2019 » 25 Feb 2021, 18:27

7 Replies

750 Views

Last post by skullz
27 Feb 2021, 08:03
OTRS Email Notification - Text Tag Not working

Last post by pradeepspa « 26 Feb 2021, 18:29

by pradeepspa » 26 Feb 2021, 18:29

0 Replies

867 Views

Last post by pradeepspa
26 Feb 2021, 18:29
OTRS Group Discontinues Its Community Edition Until Further Notice

Last post by jbaptiste « 25 Feb 2021, 06:01
Replies: 1
by alexus » 24 Feb 2021, 14:39

1 Replies

609 Views

Last post by jbaptiste
25 Feb 2021, 06:01
Watched / favorites tickes in OTRS?

Last post by andy17d « 22 Feb 2021, 20:20
Replies: 4
by andy17d » 22 Feb 2021, 13:25

4 Replies

618 Views

Last post by andy17d
22 Feb 2021, 20:20
Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

1016 Views

Last post by skullz
19 Feb 2021, 14:44
[Solved] Links to Specific Process/Open Ticket

Last post by root « 19 Feb 2021, 14:17
Replies: 7
by VCSousa » 18 Feb 2021, 20:05

7 Replies

698 Views

Last post by root
19 Feb 2021, 14:17
Slow after upgrade OTRS 4 to 5 / 6

Last post by root « 17 Feb 2021, 13:11
Replies: 10
by andy17d » 12 Feb 2021, 11:52

10 Replies

936 Views

Last post by root
17 Feb 2021, 13:11
OTRS downloading files from external url

Last post by alipioluiz « 15 Feb 2021, 17:28
Replies: 6
by alipioluiz » 04 Feb 2021, 16:09

6 Replies

914 Views

Last post by alipioluiz
15 Feb 2021, 17:28
Unable to list emails in queue

Last post by zzz « 13 Feb 2021, 00:29
Replies: 2
by sanilramachandran » 11 Feb 2021, 07:36

2 Replies

605 Views

Last post by zzz
13 Feb 2021, 00:29
Allow customers to Reopen closed ticket from the portal

Last post by reneeb « 12 Feb 2021, 18:55
Replies: 13
by Chakr » 04 Nov 2015, 17:55

13 Replies

1982 Views

Last post by reneeb
12 Feb 2021, 18:55
ticket Status to "Resolved"

Last post by sanilramachandran « 12 Feb 2021, 14:30
Replies: 3
by nicolay » 02 Apr 2020, 15:37

3 Replies

864 Views

Last post by sanilramachandran
12 Feb 2021, 14:30
[SOLVED] OTRS Upgrade 4 to 5 - error

Last post by andy17d « 12 Feb 2021, 10:23
Replies: 5
by andy17d » 09 Feb 2021, 15:13

5 Replies

706 Views

Last post by andy17d
12 Feb 2021, 10:23
[SOLVED] Customer new ticket multiple attachments problem

Last post by alegentili « 10 Feb 2021, 12:54
Replies: 1
by alegentili » 09 Feb 2021, 09:22

1 Replies

470 Views

Last post by alegentili
10 Feb 2021, 12:54
OTRS5 - Ticket-ID in Ticket-Information

Last post by tuxtom « 10 Feb 2021, 11:11
Replies: 4
by tuxtom » 09 Feb 2021, 11:38

4 Replies

682 Views

Last post by tuxtom
10 Feb 2021, 11:11
How to synchronize the customer manage field from ldap

Last post by tune6688 « 09 Feb 2021, 14:28
Replies: 4
by tune6688 » 08 Feb 2021, 08:46

4 Replies

640 Views

Last post by tune6688
09 Feb 2021, 14:28
NameX field in notifications?

Last post by root « 05 Feb 2021, 19:07
Replies: 3
by cbg » 29 Jan 2021, 15:09

3 Replies

691 Views

Last post by root
05 Feb 2021, 19:07
OTRS assign process to specific users

Last post by tune6688 « 05 Feb 2021, 07:06
Replies: 5
by tune6688 » 04 Feb 2021, 17:29

5 Replies

641 Views

Last post by tune6688
05 Feb 2021, 07:06

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