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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

67227 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

73338 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

195853 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

Import SysConfig from OTRS5 into OTRS6

Last post by wurzel « 04 Sep 2019, 15:47
Replies: 1
by sebast » 04 Sep 2019, 14:44

1 Replies

1421 Views

Last post by wurzel
04 Sep 2019, 15:47
ArticleGet 'Body' deserialization

Last post by kruegerM « 30 Aug 2019, 20:08
Replies: 2
by kruegerM » 26 Aug 2019, 16:27

2 Replies

1900 Views

Last post by kruegerM
30 Aug 2019, 20:08
Migrate OTRS 6.0 to another server

Last post by skullz « 30 Aug 2019, 05:08
Replies: 4
by solown » 28 Aug 2019, 18:05

4 Replies

5486 Views

Last post by skullz
30 Aug 2019, 05:08
statistics-module missing in menu options

Last post by naru « 27 Aug 2019, 17:58

by naru » 27 Aug 2019, 17:58

0 Replies

2539 Views

Last post by naru
27 Aug 2019, 17:58
Editing Frontend::NotifyModule###9000-Generic

Last post by tupson « 23 Aug 2019, 17:16
Replies: 5
by tupson » 04 Apr 2019, 21:28

5 Replies

3967 Views

Last post by tupson
23 Aug 2019, 17:16
User poll for the version used

Last post by root « 21 Aug 2019, 21:23

by root » 21 Aug 2019, 21:23

0 Replies

2680 Views

Last post by root
21 Aug 2019, 21:23
customer user can not attach files

Last post by splicelid « 21 Aug 2019, 21:00
Replies: 7
by splicelid » 18 Aug 2019, 12:43

7 Replies

4005 Views

Last post by splicelid
21 Aug 2019, 21:00
Restrict some ITSM Change states for change builder?

Last post by jojo « 20 Aug 2019, 21:31
Replies: 1
by evillegas » 20 Aug 2019, 19:57

1 Replies

1531 Views

Last post by jojo
20 Aug 2019, 21:31
Web Service Requests Failing

Last post by BenI « 20 Aug 2019, 19:09
Replies: 13
by BenI » 11 Jul 2019, 13:39

13 Replies

7482 Views

Last post by BenI
20 Aug 2019, 19:09
Web Service: Namespace?

Last post by BenI « 15 Aug 2019, 18:21

by BenI » 15 Aug 2019, 18:21

0 Replies

2599 Views

Last post by BenI
15 Aug 2019, 18:21
Version 7 woes

Last post by jojo « 14 Aug 2019, 21:46
Replies: 2
by nasamang » 14 Aug 2019, 19:09

2 Replies

1902 Views

Last post by jojo
14 Aug 2019, 21:46
[Solved] Tickets are closing as they reach queue

Last post by danderson « 14 Aug 2019, 00:59
Replies: 4
by danderson » 13 Aug 2019, 00:36

4 Replies

1953 Views

Last post by danderson
14 Aug 2019, 00:59
Automate Ticket Closing after a period of no response from client

Last post by danderson « 13 Aug 2019, 00:42
Replies: 4
by danderson » 24 Jul 2019, 18:14

4 Replies

2843 Views

Last post by danderson
13 Aug 2019, 00:42
Report Format

Last post by sansflance « 12 Aug 2019, 07:04
Replies: 4
by sansflance » 30 Jul 2019, 09:33

4 Replies

2906 Views

Last post by sansflance
12 Aug 2019, 07:04
Assign old tickets to customer user

Last post by root « 09 Aug 2019, 10:15
Replies: 1
by raskall » 09 Aug 2019, 09:07

1 Replies

1363 Views

Last post by root
09 Aug 2019, 10:15
Issue after renew SSL certificate.

Last post by root « 07 Aug 2019, 11:56
Replies: 1
by Borja » 07 Aug 2019, 11:49

1 Replies

1619 Views

Last post by root
07 Aug 2019, 11:56
[SOLVED] Prevent reopening of old tickets

Last post by jrmarques « 07 Aug 2019, 09:56
Replies: 12
by jrmarques » 23 Jul 2019, 16:25

12 Replies

5542 Views

Last post by jrmarques
07 Aug 2019, 09:56
MySQL - Duplicate entry

Last post by bgone « 06 Aug 2019, 10:43
Replies: 4
by sommerzeit » 05 Jan 2018, 11:58

4 Replies

28461 Views

Last post by bgone
06 Aug 2019, 10:43
[SOLVED]CIs not showing when searching on Customer User Information Center

Last post by iacsvrn « 05 Aug 2019, 13:59
Replies: 9
by chrotha » 15 Feb 2019, 17:37

9 Replies

5224 Views

Last post by iacsvrn
05 Aug 2019, 13:59
Allow reopening for a state of type closed

Last post by crythias « 31 Jul 2019, 15:50
Replies: 1
by flippertom » 31 Jul 2019, 14:18

1 Replies

2095 Views

Last post by crythias
31 Jul 2019, 15:50
Integration OTRS + AD to create users

Last post by crythias « 31 Jul 2019, 15:43
Replies: 10
by tallesleonardo » 24 Jul 2019, 00:01

10 Replies

6382 Views

Last post by crythias
31 Jul 2019, 15:43
Mapping Fields from external DB

Last post by fullhouse « 31 Jul 2019, 12:07
Replies: 11
by fullhouse » 25 Jul 2019, 12:36

11 Replies

4345 Views

Last post by fullhouse
31 Jul 2019, 12:07
Search tickets

Last post by canoxin « 30 Jul 2019, 15:36

by canoxin » 30 Jul 2019, 15:36

0 Replies

2484 Views

Last post by canoxin
30 Jul 2019, 15:36
[SOLVED] Maint::Email::MailQueue

Last post by canoxin « 30 Jul 2019, 15:29
Replies: 2
by canoxin » 16 Jul 2019, 10:29

2 Replies

2611 Views

Last post by canoxin
30 Jul 2019, 15:29
Communications with status processing

Last post by skilled « 24 Jul 2019, 15:23

by skilled » 24 Jul 2019, 15:23

0 Replies

2970 Views

Last post by skilled
24 Jul 2019, 15:23
Increase priority for pending ticket with GenericAgent?

Last post by Flippo « 16 Jul 2019, 12:30
Replies: 2
by Snowmanko » 12 Jul 2019, 16:27

2 Replies

2283 Views

Last post by Flippo
16 Jul 2019, 12:30
[Solved] OTRS API - HTML Body possible?

Last post by Snowmanko « 12 Jul 2019, 16:28
Replies: 3
by Snowmanko » 03 Jul 2019, 17:58

3 Replies

3177 Views

Last post by Snowmanko
12 Jul 2019, 16:28
Problem launching process from a process

Last post by kruegerM « 11 Jul 2019, 22:47

by kruegerM » 11 Jul 2019, 22:47

0 Replies

2946 Views

Last post by kruegerM
11 Jul 2019, 22:47
[SOLVED] Ticket Numbers Changed

Last post by netjess « 11 Jul 2019, 19:32
Replies: 2
by netjess » 09 Jul 2019, 19:04

2 Replies

2539 Views

Last post by netjess
11 Jul 2019, 19:32
Error after updating OTRS 6.0.3 to 6.0.19

Last post by netjess « 10 Jul 2019, 17:35
Replies: 12
by parvezkhp » 27 Jun 2019, 11:17

12 Replies

6014 Views

Last post by netjess
10 Jul 2019, 17:35
[SOLVED]<OTRS_CONFIG_TicketHook> doesn't work in ticket notifications

Last post by JensHamburg « 09 Jul 2019, 08:38
Replies: 2
by JensHamburg » 08 Jul 2019, 10:24

2 Replies

2253 Views

Last post by JensHamburg
09 Jul 2019, 08:38
Accounted time visible without note in Closing ticket

Last post by alexus « 05 Jul 2019, 20:56
Replies: 1
by wblake » 05 Jul 2019, 16:23

1 Replies

1868 Views

Last post by alexus
05 Jul 2019, 20:56
Create a customer tab to see only NEW TICKETS in CustomerTicketOverview

Last post by iclaude « 05 Jul 2019, 16:22

by iclaude » 05 Jul 2019, 16:22

0 Replies

2837 Views

Last post by iclaude
05 Jul 2019, 16:22
OTRS ITSM CHANGE MANAGEMENT PACKAGE WILL BE DISCONTINUED?

Last post by nedmaj « 28 Jun 2019, 15:36
Replies: 6
by AndreMedeiros » 21 Feb 2018, 23:35

6 Replies

7238 Views

Last post by nedmaj
28 Jun 2019, 15:36
New ticket from forwarded mail [original customer, clean body]

Last post by root « 28 Jun 2019, 12:41
Replies: 5
by MikeW » 28 Jun 2019, 08:43

5 Replies

3095 Views

Last post by root
28 Jun 2019, 12:41
[Solved] Search Index when using search for customer/customer user

Last post by Snowmanko « 27 Jun 2019, 16:28
Replies: 1
by Snowmanko » 27 Jun 2019, 16:10

1 Replies

2115 Views

Last post by Snowmanko
27 Jun 2019, 16:28
how to delete communications log with status processing using --force-delete

Last post by skilled « 27 Jun 2019, 09:28

by skilled » 27 Jun 2019, 09:28

0 Replies

3089 Views

Last post by skilled
27 Jun 2019, 09:28
OTRS UPgrade 5 to 6 Broke TicketOverviewHooked

Last post by pradeepspa « 25 Jun 2019, 18:13

by pradeepspa » 25 Jun 2019, 18:13

0 Replies

2733 Views

Last post by pradeepspa
25 Jun 2019, 18:13
Show dynamic fields on company for multiple user databases

Last post by finalbeta « 20 Jun 2019, 11:02

by finalbeta » 20 Jun 2019, 11:02

0 Replies

2860 Views

Last post by finalbeta
20 Jun 2019, 11:02
Remove/hide ticket number from subject - Version 6.0.19

Last post by wurzel « 19 Jun 2019, 11:36
Replies: 1
by nscblauensteiner » 19 Jun 2019, 10:34

1 Replies

1696 Views

Last post by wurzel
19 Jun 2019, 11:36
Hide services depending on the queues

Last post by root « 14 Jun 2019, 06:24
Replies: 1
by evillegas » 14 Jun 2019, 01:05

1 Replies

2145 Views

Last post by root
14 Jun 2019, 06:24
unable to add custom field in new ticket create in customer interface

Last post by fcasal « 13 Jun 2019, 08:57
Replies: 6
by AmitP » 04 Jun 2019, 10:33

6 Replies

3553 Views

Last post by fcasal
13 Jun 2019, 08:57
Add 2 queues to a ticket, is it possible?

Last post by evillegas « 07 Jun 2019, 19:06
Replies: 2
by evillegas » 07 Jun 2019, 18:12

2 Replies

2343 Views

Last post by evillegas
07 Jun 2019, 19:06
otrs installation problem

Last post by fcasal « 07 Jun 2019, 11:07
Replies: 1
by ros » 07 Jun 2019, 10:12

1 Replies

1815 Views

Last post by fcasal
07 Jun 2019, 11:07
Hide link type 'Normal'

Last post by flippertom « 06 Jun 2019, 12:15
Replies: 3
by flippertom » 26 Apr 2019, 09:55

3 Replies

2545 Views

Last post by flippertom
06 Jun 2019, 12:15
Semicolon in URL - Issue in Skype

Last post by flippertom « 06 Jun 2019, 07:54

by flippertom » 06 Jun 2019, 07:54

0 Replies

2463 Views

Last post by flippertom
06 Jun 2019, 07:54
OTRS Per Email Import Time

Last post by flippertom « 06 Jun 2019, 07:48
Replies: 5
by flippertom » 04 Jun 2019, 15:54

5 Replies

3385 Views

Last post by flippertom
06 Jun 2019, 07:48
Postmaster FollowUp issue

Last post by wurzel « 05 Jun 2019, 12:10
Replies: 3
by fullhouse » 05 Jun 2019, 09:41

3 Replies

2634 Views

Last post by wurzel
05 Jun 2019, 12:10
wrong "to:" ticket

Last post by fcasal « 03 Jun 2019, 22:44
Replies: 1
by marcored » 31 May 2019, 16:05

1 Replies

2026 Views

Last post by fcasal
03 Jun 2019, 22:44
Office 365 authentication error

Last post by ezoltan « 03 Jun 2019, 17:22
Replies: 4
by demoncrest » 16 Apr 2019, 19:18

4 Replies

5683 Views

Last post by ezoltan
03 Jun 2019, 17:22

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