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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

33494 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

33133 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

159126 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

Replies

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Last post

MySQL - Duplicate entry

Last post by bgone « 06 Aug 2019, 10:43
Replies: 4
by sommerzeit » 05 Jan 2018, 11:58

4 Replies

28027 Views

Last post by bgone
06 Aug 2019, 10:43
[SOLVED]CIs not showing when searching on Customer User Information Center

Last post by iacsvrn « 05 Aug 2019, 13:59
Replies: 9
by chrotha » 15 Feb 2019, 17:37

9 Replies

4973 Views

Last post by iacsvrn
05 Aug 2019, 13:59
Allow reopening for a state of type closed

Last post by crythias « 31 Jul 2019, 15:50
Replies: 1
by flippertom » 31 Jul 2019, 14:18

1 Replies

2009 Views

Last post by crythias
31 Jul 2019, 15:50
Integration OTRS + AD to create users

Last post by crythias « 31 Jul 2019, 15:43
Replies: 10
by tallesleonardo » 24 Jul 2019, 00:01

10 Replies

5891 Views

Last post by crythias
31 Jul 2019, 15:43
Mapping Fields from external DB

Last post by fullhouse « 31 Jul 2019, 12:07
Replies: 11
by fullhouse » 25 Jul 2019, 12:36

11 Replies

4142 Views

Last post by fullhouse
31 Jul 2019, 12:07
Search tickets

Last post by canoxin « 30 Jul 2019, 15:36

by canoxin » 30 Jul 2019, 15:36

0 Replies

2428 Views

Last post by canoxin
30 Jul 2019, 15:36
[SOLVED] Maint::Email::MailQueue

Last post by canoxin « 30 Jul 2019, 15:29
Replies: 2
by canoxin » 16 Jul 2019, 10:29

2 Replies

2014 Views

Last post by canoxin
30 Jul 2019, 15:29
Communications with status processing

Last post by skilled « 24 Jul 2019, 15:23

by skilled » 24 Jul 2019, 15:23

0 Replies

2870 Views

Last post by skilled
24 Jul 2019, 15:23
Increase priority for pending ticket with GenericAgent?

Last post by Flippo « 16 Jul 2019, 12:30
Replies: 2
by Snowmanko » 12 Jul 2019, 16:27

2 Replies

2148 Views

Last post by Flippo
16 Jul 2019, 12:30
[Solved] OTRS API - HTML Body possible?

Last post by Snowmanko « 12 Jul 2019, 16:28
Replies: 3
by Snowmanko » 03 Jul 2019, 17:58

3 Replies

3021 Views

Last post by Snowmanko
12 Jul 2019, 16:28
Problem launching process from a process

Last post by kruegerM « 11 Jul 2019, 22:47

by kruegerM » 11 Jul 2019, 22:47

0 Replies

2875 Views

Last post by kruegerM
11 Jul 2019, 22:47
[SOLVED] Ticket Numbers Changed

Last post by netjess « 11 Jul 2019, 19:32
Replies: 2
by netjess » 09 Jul 2019, 19:04

2 Replies

2457 Views

Last post by netjess
11 Jul 2019, 19:32
Error after updating OTRS 6.0.3 to 6.0.19

Last post by netjess « 10 Jul 2019, 17:35
Replies: 12
by parvezkhp » 27 Jun 2019, 11:17

12 Replies

5740 Views

Last post by netjess
10 Jul 2019, 17:35
[SOLVED]<OTRS_CONFIG_TicketHook> doesn't work in ticket notifications

Last post by JensHamburg « 09 Jul 2019, 08:38
Replies: 2
by JensHamburg » 08 Jul 2019, 10:24

2 Replies

2159 Views

Last post by JensHamburg
09 Jul 2019, 08:38
Accounted time visible without note in Closing ticket

Last post by alexus « 05 Jul 2019, 20:56
Replies: 1
by wblake » 05 Jul 2019, 16:23

1 Replies

1801 Views

Last post by alexus
05 Jul 2019, 20:56
Create a customer tab to see only NEW TICKETS in CustomerTicketOverview

Last post by iclaude « 05 Jul 2019, 16:22

by iclaude » 05 Jul 2019, 16:22

0 Replies

2777 Views

Last post by iclaude
05 Jul 2019, 16:22
OTRS ITSM CHANGE MANAGEMENT PACKAGE WILL BE DISCONTINUED?

Last post by nedmaj « 28 Jun 2019, 15:36
Replies: 6
by AndreMedeiros » 21 Feb 2018, 23:35

6 Replies

6731 Views

Last post by nedmaj
28 Jun 2019, 15:36
New ticket from forwarded mail [original customer, clean body]

Last post by root « 28 Jun 2019, 12:41
Replies: 5
by MikeW » 28 Jun 2019, 08:43

5 Replies

2897 Views

Last post by root
28 Jun 2019, 12:41
[Solved] Search Index when using search for customer/customer user

Last post by Snowmanko « 27 Jun 2019, 16:28
Replies: 1
by Snowmanko » 27 Jun 2019, 16:10

1 Replies

2052 Views

Last post by Snowmanko
27 Jun 2019, 16:28
how to delete communications log with status processing using --force-delete

Last post by skilled « 27 Jun 2019, 09:28

by skilled » 27 Jun 2019, 09:28

0 Replies

2970 Views

Last post by skilled
27 Jun 2019, 09:28
OTRS UPgrade 5 to 6 Broke TicketOverviewHooked

Last post by pradeepspa « 25 Jun 2019, 18:13

by pradeepspa » 25 Jun 2019, 18:13

0 Replies

2682 Views

Last post by pradeepspa
25 Jun 2019, 18:13
Show dynamic fields on company for multiple user databases

Last post by finalbeta « 20 Jun 2019, 11:02

by finalbeta » 20 Jun 2019, 11:02

0 Replies

2785 Views

Last post by finalbeta
20 Jun 2019, 11:02
Remove/hide ticket number from subject - Version 6.0.19

Last post by wurzel « 19 Jun 2019, 11:36
Replies: 1
by nscblauensteiner » 19 Jun 2019, 10:34

1 Replies

1629 Views

Last post by wurzel
19 Jun 2019, 11:36
Hide services depending on the queues

Last post by root « 14 Jun 2019, 06:24
Replies: 1
by evillegas » 14 Jun 2019, 01:05

1 Replies

2070 Views

Last post by root
14 Jun 2019, 06:24
unable to add custom field in new ticket create in customer interface

Last post by fcasal « 13 Jun 2019, 08:57
Replies: 6
by AmitP » 04 Jun 2019, 10:33

6 Replies

3352 Views

Last post by fcasal
13 Jun 2019, 08:57
Add 2 queues to a ticket, is it possible?

Last post by evillegas « 07 Jun 2019, 19:06
Replies: 2
by evillegas » 07 Jun 2019, 18:12

2 Replies

2239 Views

Last post by evillegas
07 Jun 2019, 19:06
otrs installation problem

Last post by fcasal « 07 Jun 2019, 11:07
Replies: 1
by ros » 07 Jun 2019, 10:12

1 Replies

1764 Views

Last post by fcasal
07 Jun 2019, 11:07
Hide link type 'Normal'

Last post by flippertom « 06 Jun 2019, 12:15
Replies: 3
by flippertom » 26 Apr 2019, 09:55

3 Replies

2420 Views

Last post by flippertom
06 Jun 2019, 12:15
Semicolon in URL - Issue in Skype

Last post by flippertom « 06 Jun 2019, 07:54

by flippertom » 06 Jun 2019, 07:54

0 Replies

2395 Views

Last post by flippertom
06 Jun 2019, 07:54
OTRS Per Email Import Time

Last post by flippertom « 06 Jun 2019, 07:48
Replies: 5
by flippertom » 04 Jun 2019, 15:54

5 Replies

3203 Views

Last post by flippertom
06 Jun 2019, 07:48
Postmaster FollowUp issue

Last post by wurzel « 05 Jun 2019, 12:10
Replies: 3
by fullhouse » 05 Jun 2019, 09:41

3 Replies

2527 Views

Last post by wurzel
05 Jun 2019, 12:10
wrong "to:" ticket

Last post by fcasal « 03 Jun 2019, 22:44
Replies: 1
by marcored » 31 May 2019, 16:05

1 Replies

1971 Views

Last post by fcasal
03 Jun 2019, 22:44
Office 365 authentication error

Last post by ezoltan « 03 Jun 2019, 17:22
Replies: 4
by demoncrest » 16 Apr 2019, 19:18

4 Replies

5489 Views

Last post by ezoltan
03 Jun 2019, 17:22
Can't extract body informations - PostmasterFilter- Topic 37482

Last post by solown « 03 Jun 2019, 15:53

by solown » 03 Jun 2019, 15:53

0 Replies

2170 Views

Last post by solown
03 Jun 2019, 15:53
Ban/Block Specific Words/Phrases From Article Notes

Last post by sysAdminLiam « 31 May 2019, 12:51
Replies: 2
by sysAdminLiam » 31 May 2019, 12:18

2 Replies

1969 Views

Last post by sysAdminLiam
31 May 2019, 12:51
The database relation between Dynamic Fields and tickets in OTRS 6

Last post by fcasal « 29 May 2019, 21:56
Replies: 4
by fcasal » 29 May 2019, 15:41

4 Replies

3583 Views

Last post by fcasal
29 May 2019, 21:56
Two-factor authentication and USB-token

Last post by crythias « 29 May 2019, 15:51
Replies: 2
by sesan7 » 28 May 2019, 09:13

2 Replies

2278 Views

Last post by crythias
29 May 2019, 15:51
Set readonly/hide for DateTime Dynamic Fields depending of role

Last post by Ytigiev « 29 May 2019, 14:50

by Ytigiev » 29 May 2019, 14:50

0 Replies

2066 Views

Last post by Ytigiev
29 May 2019, 14:50
Combining similar tickets

Last post by fcasal « 23 May 2019, 11:03
Replies: 1
by jalokim » 22 May 2019, 15:08

1 Replies

1586 Views

Last post by fcasal
23 May 2019, 11:03
OTRS update 5 to 6 issue

Last post by crythias « 22 May 2019, 06:34
Replies: 1
by fabricio » 14 May 2019, 21:44

1 Replies

4880 Views

Last post by crythias
22 May 2019, 06:34
Add field in LinkObject search (OTRS 6)

Last post by free1804 « 21 May 2019, 13:48
Replies: 2
by free1804 » 17 May 2019, 16:52

2 Replies

1639 Views

Last post by free1804
21 May 2019, 13:48
Giving permission to one user to add a category

Last post by skilled « 17 May 2019, 13:00
Replies: 4
by skilled » 14 May 2019, 12:32

4 Replies

2543 Views

Last post by skilled
17 May 2019, 13:00
Process Management: Article Field Generating Ticket

Last post by root « 16 May 2019, 16:24
Replies: 7
by BenI » 26 Apr 2019, 09:36

7 Replies

3852 Views

Last post by root
16 May 2019, 16:24
OTRS update 5 to 6 issue

Last post by fabricio « 15 May 2019, 23:29

by fabricio » 15 May 2019, 23:29

0 Replies

1681 Views

Last post by fabricio
15 May 2019, 23:29
How Admin answers a locked ticket

Last post by elsaadj « 14 May 2019, 20:42
Replies: 5
by elsaadj » 25 Apr 2019, 21:43

5 Replies

2414 Views

Last post by elsaadj
14 May 2019, 20:42
Show/Hide/Disable a Dynamic Field DateTime based an ACL rule

Last post by root « 13 May 2019, 13:29
Replies: 2
by Ytigiev » 13 May 2019, 11:10

2 Replies

1828 Views

Last post by root
13 May 2019, 13:29
Follow-up over merged Ticket

Last post by jojo « 09 May 2019, 18:21
Replies: 3
by hrobayo » 30 Apr 2019, 23:44

3 Replies

2223 Views

Last post by jojo
09 May 2019, 18:21
Translate Ticket Type (OTRS 6)

Last post by free1804 « 09 May 2019, 16:31
Replies: 2
by free1804 » 08 May 2019, 21:33

2 Replies

1745 Views

Last post by free1804
09 May 2019, 16:31
Sovled: create statistics regularly

Last post by skilled « 09 May 2019, 09:20
Replies: 4
by skilled » 08 May 2019, 12:10

4 Replies

2739 Views

Last post by skilled
09 May 2019, 09:20
Statistics

Last post by crythias « 03 May 2019, 23:45
Replies: 1
by michalv » 30 Apr 2019, 10:02

1 Replies

1446 Views

Last post by crythias
03 May 2019, 23:45

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