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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

82771 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

93113 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

214608 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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How to configure Closed Ticket with GenericAgent

Last post by meriem « 19 Sep 2019, 13:45

by meriem » 19 Sep 2019, 13:45

0 Replies

2715 Views

Last post by meriem
19 Sep 2019, 13:45
Moving Ticket with Agents instead of Queues

Last post by meriem « 19 Sep 2019, 13:34

by meriem » 19 Sep 2019, 13:34

0 Replies

2580 Views

Last post by meriem
19 Sep 2019, 13:34
Import mails from one mailbox instantly

Last post by root « 19 Sep 2019, 08:42
Replies: 3
by flippertom » 18 Sep 2019, 14:18

3 Replies

2493 Views

Last post by root
19 Sep 2019, 08:42
open ticket by email wich attachament

Last post by avelino « 17 Sep 2019, 21:26
Replies: 2
by avelino » 17 Sep 2019, 20:54

2 Replies

1816 Views

Last post by avelino
17 Sep 2019, 21:26
Dynamic Field Display Length - Customer Zoom View

Last post by MisterShelby « 17 Sep 2019, 07:19
Replies: 3
by bdsr » 09 Dec 2015, 20:34

3 Replies

3112 Views

Last post by MisterShelby
17 Sep 2019, 07:19
6.0.19 => EscalationIndexRebuild error

Last post by zzz « 16 Sep 2019, 13:26
Replies: 1
by kruegerM » 13 Sep 2019, 23:00

1 Replies

1872 Views

Last post by zzz
16 Sep 2019, 13:26
RESOLVED - 6.0.19 => Link via Generic Interface?

Last post by kruegerM « 13 Sep 2019, 19:32
Replies: 9
by kruegerM » 12 Jun 2019, 18:15

9 Replies

7254 Views

Last post by kruegerM
13 Sep 2019, 19:32
Autocomplete not working as espected

Last post by gerald2545 « 13 Sep 2019, 15:28
Replies: 2
by gerald2545 » 08 Aug 2019, 15:40

2 Replies

2596 Views

Last post by gerald2545
13 Sep 2019, 15:28
GPDR

Last post by jojo « 13 Sep 2019, 14:32
Replies: 6
by jmjoussein » 13 Sep 2019, 11:29

6 Replies

4660 Views

Last post by jojo
13 Sep 2019, 14:32
KIXCore 5.0.20 OTRS/ITSM Supported

Last post by BenI « 11 Sep 2019, 14:36
Replies: 3
by BenI » 04 Sep 2019, 10:30

3 Replies

2422 Views

Last post by BenI
11 Sep 2019, 14:36
Article Permissions

Last post by root « 10 Sep 2019, 22:45
Replies: 3
by jeffbourassa » 09 Sep 2019, 22:33

3 Replies

2910 Views

Last post by root
10 Sep 2019, 22:45
Attachment in external note

Last post by FrancescoDalan « 10 Sep 2019, 14:26
Replies: 6
by FrancescoDalan » 06 Sep 2019, 11:43

6 Replies

3377 Views

Last post by FrancescoDalan
10 Sep 2019, 14:26
IO::Socket::SSL upgrade after migration 5 to 6 (Centos 7 + Postgresql)

Last post by LXsysadmin « 10 Sep 2019, 10:01
Replies: 2
by LXsysadmin » 09 Sep 2019, 09:01

2 Replies

5807 Views

Last post by LXsysadmin
10 Sep 2019, 10:01
[SOLVED] Regarding ACL based on CustomerID in ticket creation form

Last post by sansflance « 09 Sep 2019, 08:33
Replies: 2
by sansflance » 09 Sep 2019, 06:54

2 Replies

2043 Views

Last post by sansflance
09 Sep 2019, 08:33
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag

Last post by zzz « 06 Sep 2019, 19:18
Replies: 3
by Purvi » 29 Jun 2016, 19:53

3 Replies

8728 Views

Last post by zzz
06 Sep 2019, 19:18
Validity field

Last post by altermim « 06 Sep 2019, 14:03
Replies: 1
by altermim » 06 Sep 2019, 12:24

1 Replies

1334 Views

Last post by altermim
06 Sep 2019, 14:03
Import SysConfig from OTRS5 into OTRS6

Last post by wurzel « 04 Sep 2019, 15:47
Replies: 1
by sebast » 04 Sep 2019, 14:44

1 Replies

1502 Views

Last post by wurzel
04 Sep 2019, 15:47
ArticleGet 'Body' deserialization

Last post by kruegerM « 30 Aug 2019, 20:08
Replies: 2
by kruegerM » 26 Aug 2019, 16:27

2 Replies

2066 Views

Last post by kruegerM
30 Aug 2019, 20:08
Migrate OTRS 6.0 to another server

Last post by skullz « 30 Aug 2019, 05:08
Replies: 4
by solown » 28 Aug 2019, 18:05

4 Replies

5842 Views

Last post by skullz
30 Aug 2019, 05:08
statistics-module missing in menu options

Last post by naru « 27 Aug 2019, 17:58

by naru » 27 Aug 2019, 17:58

0 Replies

2640 Views

Last post by naru
27 Aug 2019, 17:58
Editing Frontend::NotifyModule###9000-Generic

Last post by tupson « 23 Aug 2019, 17:16
Replies: 5
by tupson » 04 Apr 2019, 21:28

5 Replies

4216 Views

Last post by tupson
23 Aug 2019, 17:16
User poll for the version used

Last post by root « 21 Aug 2019, 21:23

by root » 21 Aug 2019, 21:23

0 Replies

2761 Views

Last post by root
21 Aug 2019, 21:23
customer user can not attach files

Last post by splicelid « 21 Aug 2019, 21:00
Replies: 7
by splicelid » 18 Aug 2019, 12:43

7 Replies

5591 Views

Last post by splicelid
21 Aug 2019, 21:00
Restrict some ITSM Change states for change builder?

Last post by jojo « 20 Aug 2019, 21:31
Replies: 1
by evillegas » 20 Aug 2019, 19:57

1 Replies

1770 Views

Last post by jojo
20 Aug 2019, 21:31
Web Service Requests Failing

Last post by BenI « 20 Aug 2019, 19:09
Replies: 13
by BenI » 11 Jul 2019, 13:39

13 Replies

8383 Views

Last post by BenI
20 Aug 2019, 19:09
Web Service: Namespace?

Last post by BenI « 15 Aug 2019, 18:21

by BenI » 15 Aug 2019, 18:21

0 Replies

2725 Views

Last post by BenI
15 Aug 2019, 18:21
Version 7 woes

Last post by jojo « 14 Aug 2019, 21:46
Replies: 2
by nasamang » 14 Aug 2019, 19:09

2 Replies

2176 Views

Last post by jojo
14 Aug 2019, 21:46
[Solved] Tickets are closing as they reach queue

Last post by danderson « 14 Aug 2019, 00:59
Replies: 4
by danderson » 13 Aug 2019, 00:36

4 Replies

2637 Views

Last post by danderson
14 Aug 2019, 00:59
Automate Ticket Closing after a period of no response from client

Last post by danderson « 13 Aug 2019, 00:42
Replies: 4
by danderson » 24 Jul 2019, 18:14

4 Replies

3721 Views

Last post by danderson
13 Aug 2019, 00:42
Report Format

Last post by sansflance « 12 Aug 2019, 07:04
Replies: 4
by sansflance » 30 Jul 2019, 09:33

4 Replies

3501 Views

Last post by sansflance
12 Aug 2019, 07:04
Assign old tickets to customer user

Last post by root « 09 Aug 2019, 10:15
Replies: 1
by raskall » 09 Aug 2019, 09:07

1 Replies

1540 Views

Last post by root
09 Aug 2019, 10:15
Issue after renew SSL certificate.

Last post by root « 07 Aug 2019, 11:56
Replies: 1
by Borja » 07 Aug 2019, 11:49

1 Replies

1721 Views

Last post by root
07 Aug 2019, 11:56
[SOLVED] Prevent reopening of old tickets

Last post by jrmarques « 07 Aug 2019, 09:56
Replies: 12
by jrmarques » 23 Jul 2019, 16:25

12 Replies

8987 Views

Last post by jrmarques
07 Aug 2019, 09:56
MySQL - Duplicate entry

Last post by bgone « 06 Aug 2019, 10:43
Replies: 4
by sommerzeit » 05 Jan 2018, 11:58

4 Replies

29440 Views

Last post by bgone
06 Aug 2019, 10:43
[SOLVED]CIs not showing when searching on Customer User Information Center

Last post by iacsvrn « 05 Aug 2019, 13:59
Replies: 9
by chrotha » 15 Feb 2019, 17:37

9 Replies

5640 Views

Last post by iacsvrn
05 Aug 2019, 13:59
Allow reopening for a state of type closed

Last post by crythias « 31 Jul 2019, 15:50
Replies: 1
by flippertom » 31 Jul 2019, 14:18

1 Replies

2273 Views

Last post by crythias
31 Jul 2019, 15:50
Integration OTRS + AD to create users

Last post by crythias « 31 Jul 2019, 15:43
Replies: 10
by tallesleonardo » 24 Jul 2019, 00:01

10 Replies

7175 Views

Last post by crythias
31 Jul 2019, 15:43
Mapping Fields from external DB

Last post by fullhouse « 31 Jul 2019, 12:07
Replies: 11
by fullhouse » 25 Jul 2019, 12:36

11 Replies

6037 Views

Last post by fullhouse
31 Jul 2019, 12:07
Search tickets

Last post by canoxin « 30 Jul 2019, 15:36

by canoxin » 30 Jul 2019, 15:36

0 Replies

2581 Views

Last post by canoxin
30 Jul 2019, 15:36
[SOLVED] Maint::Email::MailQueue

Last post by canoxin « 30 Jul 2019, 15:29
Replies: 2
by canoxin » 16 Jul 2019, 10:29

2 Replies

2729 Views

Last post by canoxin
30 Jul 2019, 15:29
Communications with status processing

Last post by skilled « 24 Jul 2019, 15:23

by skilled » 24 Jul 2019, 15:23

0 Replies

3118 Views

Last post by skilled
24 Jul 2019, 15:23
Increase priority for pending ticket with GenericAgent?

Last post by Flippo « 16 Jul 2019, 12:30
Replies: 2
by Snowmanko » 12 Jul 2019, 16:27

2 Replies

2766 Views

Last post by Flippo
16 Jul 2019, 12:30
[Solved] OTRS API - HTML Body possible?

Last post by Snowmanko « 12 Jul 2019, 16:28
Replies: 3
by Snowmanko » 03 Jul 2019, 17:58

3 Replies

3875 Views

Last post by Snowmanko
12 Jul 2019, 16:28
Problem launching process from a process

Last post by kruegerM « 11 Jul 2019, 22:47

by kruegerM » 11 Jul 2019, 22:47

0 Replies

3039 Views

Last post by kruegerM
11 Jul 2019, 22:47
[SOLVED] Ticket Numbers Changed

Last post by netjess « 11 Jul 2019, 19:32
Replies: 2
by netjess » 09 Jul 2019, 19:04

2 Replies

2708 Views

Last post by netjess
11 Jul 2019, 19:32
Error after updating OTRS 6.0.3 to 6.0.19

Last post by netjess « 10 Jul 2019, 17:35
Replies: 12
by parvezkhp » 27 Jun 2019, 11:17

12 Replies

6500 Views

Last post by netjess
10 Jul 2019, 17:35
[SOLVED]<OTRS_CONFIG_TicketHook> doesn't work in ticket notifications

Last post by JensHamburg « 09 Jul 2019, 08:38
Replies: 2
by JensHamburg » 08 Jul 2019, 10:24

2 Replies

2361 Views

Last post by JensHamburg
09 Jul 2019, 08:38
Accounted time visible without note in Closing ticket

Last post by alexus « 05 Jul 2019, 20:56
Replies: 1
by wblake » 05 Jul 2019, 16:23

1 Replies

2030 Views

Last post by alexus
05 Jul 2019, 20:56
Create a customer tab to see only NEW TICKETS in CustomerTicketOverview

Last post by iclaude « 05 Jul 2019, 16:22

by iclaude » 05 Jul 2019, 16:22

0 Replies

2914 Views

Last post by iclaude
05 Jul 2019, 16:22
OTRS ITSM CHANGE MANAGEMENT PACKAGE WILL BE DISCONTINUED?

Last post by nedmaj « 28 Jun 2019, 15:36
Replies: 6
by AndreMedeiros » 21 Feb 2018, 23:35

6 Replies

8313 Views

Last post by nedmaj
28 Jun 2019, 15:36

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