General

New Topic

485 topics

Page 2 of 10
- Jump to page:
Previous
1
2
3
4
5
…
10
Next

Topics

Replies

Views

Last post

Notificacion no llega a agente

Last post by aalzola « 13 Dec 2018, 17:46
Replies: 6
by aalzola » 10 Dec 2018, 18:58

6 Replies

16684 Views

Last post by aalzola
13 Dec 2018, 17:46
Mover a cola dependiendo el horario... Se puede?

Last post by fcasal « 01 Dec 2018, 09:00
Replies: 1
by evillegas » 27 Nov 2018, 18:31

1 Replies

9394 Views

Last post by fcasal
01 Dec 2018, 09:00
Crear nuevas acciones "personalizadas"

Last post by aalzola « 29 Nov 2018, 18:48
Replies: 1
by iclaude » 20 Nov 2018, 09:17

1 Replies

7652 Views

Last post by aalzola
29 Nov 2018, 18:48
Emails pendientes en Communication Log

Last post by fcasal « 20 Nov 2018, 06:20
Replies: 3
by ddelgadillo » 30 Jul 2018, 19:14

3 Replies

9899 Views

Last post by fcasal
20 Nov 2018, 06:20
Eliminar tickets y agentes OTRS 6 (SOLVENTADO)

Last post by fcasal « 15 Nov 2018, 07:27
Replies: 5
by jemilio » 13 Nov 2018, 17:44

5 Replies

11147 Views

Last post by fcasal
15 Nov 2018, 07:27
Error en permisos de cliente y grupo...

Last post by evillegas « 14 Nov 2018, 18:20

by evillegas » 14 Nov 2018, 18:20

0 Replies

7319 Views

Last post by evillegas
14 Nov 2018, 18:20
[SOLUCIONADO ]ERROR INSTALANDO OTRS

Last post by aalzola « 08 Nov 2018, 16:53
Replies: 14
by aalzola » 28 Aug 2018, 12:16

14 Replies

16153 Views

Last post by aalzola
08 Nov 2018, 16:53
Tickets pendientes de recordatorio

Last post by Juan « 28 Sep 2018, 10:36
Replies: 5
by Juan » 31 May 2018, 09:29

5 Replies

22242 Views

Last post by Juan
28 Sep 2018, 10:36
Excesiva lentitud

Last post by Juan « 28 Sep 2018, 09:59
Replies: 2
by Juan » 31 May 2018, 09:43

2 Replies

16128 Views

Last post by Juan
28 Sep 2018, 09:59
Ticket con auto close no funciona...

Last post by evillegas « 27 Sep 2018, 19:13

by evillegas » 27 Sep 2018, 19:13

0 Replies

6804 Views

Last post by evillegas
27 Sep 2018, 19:13
Filtros de correo... Como funcionan?

Last post by marcosaurelio « 25 Sep 2018, 04:24
Replies: 4
by evillegas » 21 Sep 2018, 16:33

4 Replies

10454 Views

Last post by marcosaurelio
25 Sep 2018, 04:24
Crear más de un departamento en el mismo ambiente de OTRS

Last post by andrea178 « 20 Sep 2018, 15:33
Replies: 3
by andrea178 » 20 Aug 2018, 14:31

3 Replies

8128 Views

Last post by andrea178
20 Sep 2018, 15:33
Plantillas para la Interfaz del Cliente

Last post by geo585 « 19 Sep 2018, 18:16

by geo585 » 19 Sep 2018, 18:16

0 Replies

6091 Views

Last post by geo585
19 Sep 2018, 18:16
Configurar Campos en el Customer Interface

Last post by geo585 « 19 Sep 2018, 16:24
Replies: 2
by geo585 » 12 Sep 2018, 15:17

2 Replies

7169 Views

Last post by geo585
19 Sep 2018, 16:24
Editar o configurar campos de OTRS

Last post by geo585 « 12 Sep 2018, 14:41

by geo585 » 12 Sep 2018, 14:41

0 Replies

13958 Views

Last post by geo585
12 Sep 2018, 14:41
Se puede habilitar que el agente elija el tipo de servicio??

Last post by evillegas « 31 Aug 2018, 16:03
Replies: 5
by evillegas » 29 Aug 2018, 17:36

5 Replies

8108 Views

Last post by evillegas
31 Aug 2018, 16:03
Reducir el tiempo de 10 minutos a 1 minuto

Last post by evillegas « 27 Aug 2018, 19:42
Replies: 3
by evillegas » 16 Aug 2018, 16:06

3 Replies

8143 Views

Last post by evillegas
27 Aug 2018, 19:42
Asignar cliente en los tickets creados através del correo / postmaster

Last post by miguelmz « 21 Aug 2018, 09:11
Replies: 11
by ggarcia » 27 Jul 2018, 14:28

11 Replies

14083 Views

Last post by miguelmz
21 Aug 2018, 09:11
COMO CONFIGURAR EMAIL EXCHANGE

Last post by miguelmz « 03 Aug 2018, 14:46
Replies: 1
by aalzola » 31 Jul 2018, 14:17

1 Replies

6290 Views

Last post by miguelmz
03 Aug 2018, 14:46
Error al enviar correo: OTRS-CGI-63

Last post by miguelmz « 03 Aug 2018, 14:37
Replies: 4
by aalzola » 27 Jul 2018, 14:29

4 Replies

7994 Views

Last post by miguelmz
03 Aug 2018, 14:37
No me aparecen tickets de customer en la parte de los agentes (Versión de 14 días de prueba)

Last post by fcasal « 25 Jul 2018, 11:52
Replies: 1
by manueljimenez » 24 Jul 2018, 14:51

1 Replies

6430 Views

Last post by fcasal
25 Jul 2018, 11:52
Error en el envío de correos

Last post by karlozavilez « 20 Jul 2018, 21:39

by karlozavilez » 20 Jul 2018, 21:39

0 Replies

9539 Views

Last post by karlozavilez
20 Jul 2018, 21:39
Agregar Campo Estado

Last post by kayll « 11 Jul 2018, 17:37
Replies: 2
by kayll » 24 Oct 2017, 16:55

2 Replies

37648 Views

Last post by kayll
11 Jul 2018, 17:37
Deshabilitar Notificaciones

Last post by kayll « 11 Jul 2018, 17:36
Replies: 2
by kayll » 24 Oct 2017, 17:02

2 Replies

39239 Views

Last post by kayll
11 Jul 2018, 17:36
Apertura de tickets por email

Last post by miguelmz « 27 Jun 2018, 17:33
Replies: 4
by Juan » 31 May 2018, 09:33

4 Replies

20385 Views

Last post by miguelmz
27 Jun 2018, 17:33
15% off on premium add-ons for OTRS

Last post by Kamila « 19 Jun 2018, 15:42

by Kamila » 19 Jun 2018, 15:42

0 Replies

16065 Views

Last post by Kamila
19 Jun 2018, 15:42
OTRS CONFIGURACIÓN DE FIRMAS

Last post by fcasal « 17 Jun 2018, 09:12
Replies: 3
by klausneil » 11 Jun 2018, 04:36

3 Replies

18147 Views

Last post by fcasal
17 Jun 2018, 09:12
[CERRADO] OTRS IMPORTAR CORREOS

Last post by fcasal « 07 Jun 2018, 19:42
Replies: 3
by klausneil » 31 May 2018, 04:01

3 Replies

16938 Views

Last post by fcasal
07 Jun 2018, 19:42
Error inicio de sesión Gmail customer.pl

Last post by yanisjoplin « 06 Jun 2018, 21:57
Replies: 2
by yanisjoplin » 27 Apr 2018, 20:34

2 Replies

36878 Views

Last post by yanisjoplin
06 Jun 2018, 21:57
Enviar nota externa al cierre de un ticket

Last post by fcasal « 04 Jun 2018, 06:28
Replies: 1
by clesguar » 04 Jun 2018, 00:21

1 Replies

14737 Views

Last post by fcasal
04 Jun 2018, 06:28
Cierre Masivo de Tickets + Cierre automático

Last post by gartecona « 22 May 2018, 19:46
Replies: 5
by gartecona » 16 May 2018, 19:30

5 Replies

26732 Views

Last post by gartecona
22 May 2018, 19:46
No aparecen los adjuntos

Last post by fcasal « 16 May 2018, 20:18
Replies: 2
by cfreire » 02 Oct 2017, 16:57

2 Replies

39276 Views

Last post by fcasal
16 May 2018, 20:18
Customer Portal disponible YA

Last post by Kamila « 14 May 2018, 13:28

by Kamila » 14 May 2018, 13:28

0 Replies

37867 Views

Last post by Kamila
14 May 2018, 13:28
[CERRADO] OTRS - CORRECTOR ORTOGRAFICO

Last post by 303536 « 14 May 2018, 10:23
Replies: 2
by klausneil » 30 May 2014, 04:18

2 Replies

33331 Views

Last post by 303536
14 May 2018, 10:23
CAMPOS DINAMICOS ANIDADOS

Last post by fcasal « 25 Apr 2018, 22:43
Replies: 2
by vbarriuso » 07 Apr 2014, 11:39

2 Replies

35716 Views

Last post by fcasal
25 Apr 2018, 22:43
Filtros de Correo

Last post by 303536 « 18 Apr 2018, 11:39
Replies: 4
by sp1noz4 » 03 Apr 2018, 19:23

4 Replies

43815 Views

Last post by 303536
18 Apr 2018, 11:39
No permitir cambio de estado en un envio de seguimiento

Last post by 303536 « 23 Mar 2018, 14:39
Replies: 2
by Davidbm1 » 12 Mar 2018, 21:57

2 Replies

37345 Views

Last post by 303536
23 Mar 2018, 14:39
Remover Tickets de la compañia para clientes especificos

Last post by grillo91 « 20 Feb 2018, 18:45
Replies: 3
by dcoral » 15 Mar 2016, 18:10

3 Replies

37468 Views

Last post by grillo91
20 Feb 2018, 18:45
Agregar Información adicional a los Servicios

Last post by 303536 « 15 Feb 2018, 14:12
Replies: 1
by Davidbm1 » 01 Feb 2018, 18:39

1 Replies

36144 Views

Last post by 303536
15 Feb 2018, 14:12
[SOLUCIONADO] Cancelar o eliminar enlace de ticket

Last post by Davidbm1 « 09 Feb 2018, 16:43
Replies: 2
by Davidbm1 » 08 Feb 2018, 17:45

2 Replies

37231 Views

Last post by Davidbm1
09 Feb 2018, 16:43
Cambiar SLA de tickets al Escalar por Solucion

Last post by grillo91 « 08 Feb 2018, 10:41
Replies: 1
by amedina » 29 Dec 2016, 22:45

1 Replies

38286 Views

Last post by grillo91
08 Feb 2018, 10:41
Las notificaciones no se envian a agentes

Last post by Davidbm1 « 01 Feb 2018, 19:15
Replies: 4
by javija » 06 Dec 2017, 13:20

4 Replies

38428 Views

Last post by Davidbm1
01 Feb 2018, 19:15
OTRS. Agente que sólo vea ciertos customers

Last post by albertoc « 31 Jan 2018, 13:27
Replies: 2
by albertoc » 31 Jan 2018, 11:49

2 Replies

36577 Views

Last post by albertoc
31 Jan 2018, 13:27
Configuración correo

Last post by klausneil « 14 Dec 2017, 06:06
Replies: 2
by jmunozm » 06 Oct 2017, 09:31

2 Replies

38452 Views

Last post by klausneil
14 Dec 2017, 06:06
[SOLUCIONADO] Server error al actualizar módulo ITSM

Last post by eugeniolpa « 13 Dec 2017, 11:24
Replies: 3
by eugeniolpa » 04 Dec 2017, 13:08

3 Replies

35967 Views

Last post by eugeniolpa
13 Dec 2017, 11:24
Empresas de Clientes

Last post by fcasal « 12 Nov 2017, 10:05
Replies: 1
by monimike » 16 Oct 2017, 13:33

1 Replies

35121 Views

Last post by fcasal
12 Nov 2017, 10:05
Error al asignar Responsable OTRS 5

Last post by cfreire « 24 Oct 2017, 00:01

by cfreire » 24 Oct 2017, 00:01

0 Replies

35861 Views

Last post by cfreire
24 Oct 2017, 00:01
Eliminar tickets de colas para recuperar espacio

Last post by monimike « 16 Oct 2017, 21:52
Replies: 1
by cfreire » 28 Sep 2017, 00:28

1 Replies

35970 Views

Last post by monimike
16 Oct 2017, 21:52
[Solucionado]Error: AgentTicketQueue

Last post by monimike « 12 Oct 2017, 21:28

by monimike » 12 Oct 2017, 21:28

0 Replies

36220 Views

Last post by monimike
12 Oct 2017, 21:28
Customer Ticket Overview add Ticket Creation date

Last post by savoir81 « 10 Oct 2017, 17:59

by savoir81 » 10 Oct 2017, 17:59

0 Replies

35604 Views

Last post by savoir81
10 Oct 2017, 17:59

New Topic

485 topics

Page 2 of 10
- Jump to page:
Previous
1
2
3
4
5
…
10
Next

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum