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Add button "Set to auto close-" on AgentTicketZoom

Last post by finalbeta2 « 03 Jun 2026, 16:53
Replies: 2
by finalbeta2 » 03 Jun 2026, 10:35

2 Replies

204 Views

Last post by finalbeta2
03 Jun 2026, 16:53
Anomaly regarding Owner field behavior and ACL consistency after upgrade to Znuny 7.3.2

Last post by mderosa « 28 May 2026, 16:42
Replies: 1
by mderosa » 27 May 2026, 15:02

1 Replies

222 Views

Last post by mderosa
28 May 2026, 16:42
Customer search not available in toolbar (CICSearchCustomerID not rendered) in Znuny 7.3.3

Last post by mderosa « 28 May 2026, 12:48

by mderosa » 28 May 2026, 12:48

0 Replies

456 Views

Last post by mderosa
28 May 2026, 12:48
Dynamic Fields & Other Options

Last post by mderosa « 27 May 2026, 15:20
Replies: 1
by CreatiXx » 31 Mar 2026, 17:16

1 Replies

3147 Views

Last post by mderosa
27 May 2026, 15:20
Minor usability question: List of selectable agents on new ticket screens

Last post by finalbeta2 « 19 May 2026, 11:38
Replies: 2
by finalbeta2 » 18 May 2026, 09:36

2 Replies

1032 Views

Last post by finalbeta2
19 May 2026, 11:38
Incoming Mails in update incident page changes state from assigned to pending

Last post by AkshayRaut « 18 May 2026, 08:29

by AkshayRaut » 18 May 2026, 08:29

0 Replies

1405 Views

Last post by AkshayRaut
18 May 2026, 08:29
disable search for some users

Last post by wurzel « 11 May 2026, 08:56
Replies: 1
by F7schwarz » 08 May 2026, 16:03

1 Replies

1127 Views

Last post by wurzel
11 May 2026, 08:56
Oauth2 Refresh Token wont generate

Last post by Johannes « 07 May 2026, 09:39
Replies: 1
by gservice » 30 Apr 2026, 10:48

1 Replies

1563 Views

Last post by Johannes
07 May 2026, 09:39
Server error inside mail compose after 7.2 Update

Last post by khaed « 08 Apr 2026, 14:07
Replies: 3
by khaed » 20 Mar 2026, 12:55

3 Replies

2765 Views

Last post by khaed
08 Apr 2026, 14:07
Reply box on article toolbar has no entries, hovering displays "Not available"

Last post by drboone « 27 Mar 2026, 18:01
Replies: 2
by drboone » 26 Mar 2026, 20:53

2 Replies

1636 Views

Last post by drboone
27 Mar 2026, 18:01
AD/LDAP customer can log in and make ticket but is not visible in admin interface

Last post by root « 23 Mar 2026, 21:53
Replies: 1
by cisiu » 03 Feb 2026, 15:59

1 Replies

13918 Views

Last post by root
23 Mar 2026, 21:53
Font/Size Selection within "Blank Reply" Template & Ticket Notification OTRS_CUSTOMER_EMAIL[5] Window

Last post by tupson « 19 Mar 2026, 17:02

by tupson » 19 Mar 2026, 17:02

0 Replies

3765 Views

Last post by tupson
19 Mar 2026, 17:02
Problem with migration script MigrateToZnuny7_2.pl

Last post by khaed « 18 Mar 2026, 12:08
Replies: 2
by khaed » 18 Mar 2026, 11:53

2 Replies

2322 Views

Last post by khaed
18 Mar 2026, 12:08
CSS Framework decided?

Last post by hkais « 06 Mar 2026, 09:28
Replies: 2
by hkais » 23 Feb 2026, 15:26

2 Replies

7301 Views

Last post by hkais
06 Mar 2026, 09:28
option to not include all email history in an answer

Last post by gsalin « 05 Mar 2026, 09:00
Replies: 2
by gsalin » 07 Feb 2026, 12:44

2 Replies

8377 Views

Last post by gsalin
05 Mar 2026, 09:00
OTRS - /otrs_article partition at 95% of its space usage

Last post by gsalin « 05 Mar 2026, 08:58
Replies: 1
by iclaude » 19 Feb 2026, 20:06

1 Replies

10617 Views

Last post by gsalin
05 Mar 2026, 08:58
Upgrade concept for LTS jumps?

Last post by hkais « 28 Feb 2026, 20:42
Replies: 8
by hkais » 12 Feb 2026, 12:38

8 Replies

10173 Views

Last post by hkais
28 Feb 2026, 20:42
How to upgrade to OTRS CE 6.0.41

Last post by root « 20 Feb 2026, 10:28
Replies: 1
by iclaude » 19 Feb 2026, 19:48

1 Replies

7982 Views

Last post by root
20 Feb 2026, 10:28
Upgrade from OTRS CE 6.0.30 to the lastest Znuny version

Last post by root « 20 Feb 2026, 10:27
Replies: 1
by iclaude » 19 Feb 2026, 20:01

1 Replies

6491 Views

Last post by root
20 Feb 2026, 10:27
Order of search fields

Last post by gsalin « 07 Feb 2026, 12:31

by gsalin » 07 Feb 2026, 12:31

0 Replies

15297 Views

Last post by gsalin
07 Feb 2026, 12:31
Generic Interface (API) sending emails with empty envelope from (from=<>)

Last post by jmrkvicka « 04 Feb 2026, 16:47
Replies: 2
by jmrkvicka » 03 Feb 2026, 14:37

2 Replies

7611 Views

Last post by jmrkvicka
04 Feb 2026, 16:47
Time format in minutes/hour

Last post by calebemelo « 22 Jan 2026, 13:28

by calebemelo » 22 Jan 2026, 13:28

0 Replies

22482 Views

Last post by calebemelo
22 Jan 2026, 13:28
[SOLVED] Prefix Subject with Postmaster Filter

Last post by gob « 19 Jan 2026, 00:14
Replies: 4
by gob » 17 Jan 2026, 17:56

4 Replies

11931 Views

Last post by gob
19 Jan 2026, 00:14
CK Editor upgrade chaged line spacing

Last post by gob « 17 Jan 2026, 18:13
Replies: 3
by gob » 16 Dec 2025, 17:54

3 Replies

13016 Views

Last post by gob
17 Jan 2026, 18:13
OAuth2 documentation inconsistency

Last post by zerszenyi « 01 Jan 2026, 16:26

by zerszenyi » 01 Jan 2026, 16:26

0 Replies

22276 Views

Last post by zerszenyi
01 Jan 2026, 16:26
OAuth token fails, error is inaccessible

Last post by zerszenyi « 30 Dec 2025, 22:42
Replies: 4
by zerszenyi » 01 Oct 2025, 08:57

4 Replies

18931 Views

Last post by zerszenyi
30 Dec 2025, 22:42
[SOLVED] More upgrade problems...

Last post by gob « 16 Dec 2025, 15:31
Replies: 2
by gob » 29 Sep 2025, 05:17

2 Replies

19890 Views

Last post by gob
16 Dec 2025, 15:31
RH/Rocky 9.7 upgrade dependency issues with perl-DBD-MySQL

Last post by markdiss « 08 Dec 2025, 15:13
Replies: 1
by markdiss » 03 Dec 2025, 17:42

1 Replies

12392 Views

Last post by markdiss
08 Dec 2025, 15:13
Ticket ID and Ticket Number Mismatch

Last post by wurzel « 05 Dec 2025, 08:30
Replies: 1
by nltui » 04 Dec 2025, 20:20

1 Replies

11693 Views

Last post by wurzel
05 Dec 2025, 08:30
Uncaught TypeError: Cannot read properties of undefined (reading 'fn') After Upgrade

Last post by nltui « 04 Dec 2025, 01:50
Replies: 4
by nltui » 02 Dec 2025, 02:36

4 Replies

13126 Views

Last post by nltui
04 Dec 2025, 01:50
New ticket email change the subject line according to the selected template

Last post by calebemelo « 02 Dec 2025, 17:04

by calebemelo » 02 Dec 2025, 17:04

0 Replies

22661 Views

Last post by calebemelo
02 Dec 2025, 17:04
mailQueueSend fail - cron

Last post by Chris28 « 14 Nov 2025, 16:54
Replies: 1
by vmachowski » 23 Sep 2025, 15:43

1 Replies

22791 Views

Last post by Chris28
14 Nov 2025, 16:54
restore.pl - Attempt to call undefined import method with arguments

Last post by Manfred89 « 10 Nov 2025, 10:00
Replies: 4
by Manfred89 » 04 Nov 2025, 13:14

4 Replies

16920 Views

Last post by Manfred89
10 Nov 2025, 10:00
Text "aaaaa [Configuration Parameter] bbbbb" in System Configuration screens

Last post by fsarria « 01 Nov 2025, 01:01

by fsarria » 01 Nov 2025, 01:01

0 Replies

33428 Views

Last post by fsarria
01 Nov 2025, 01:01
HTTP::REST Error while determine Operation for request URI '/istek'.

Last post by oyazar « 30 Oct 2025, 20:56
Replies: 2
by oyazar » 30 Oct 2025, 15:59

2 Replies

14466 Views

Last post by oyazar
30 Oct 2025, 20:56
Accounts with more open tickets run much slower

Last post by StefanHo « 22 Oct 2025, 10:00

by StefanHo » 22 Oct 2025, 10:00

0 Replies

28262 Views

Last post by StefanHo
22 Oct 2025, 10:00
Error while retrieving the messages 'IMAPS': Could not select

Last post by root « 16 Oct 2025, 11:19
Replies: 4
by FSF » 02 Oct 2025, 10:01

4 Replies

21027 Views

Last post by root
16 Oct 2025, 11:19
Funktionsleiste fehlt im Ticket

Last post by root « 10 Oct 2025, 14:38
Replies: 3
by landrich » 10 Oct 2025, 09:46

3 Replies

17880 Views

Last post by root
10 Oct 2025, 14:38
Hide Buttons in AgentTicketZoom

Last post by djsensui « 06 Oct 2025, 11:37
Replies: 2
by djsensui » 30 Sep 2025, 07:35

2 Replies

18323 Views

Last post by djsensui
06 Oct 2025, 11:37
Solved: Some new tickets are closed automatically

Last post by aboManu « 30 Sep 2025, 16:24
Replies: 2
by aboManu » 30 Sep 2025, 12:09

2 Replies

18086 Views

Last post by aboManu
30 Sep 2025, 16:24
Error updating to 7.2.1 (and/or 7.2.2) duplicate entry

Last post by nilskm « 23 Sep 2025, 13:17

by nilskm » 23 Sep 2025, 13:17

0 Replies

32715 Views

Last post by nilskm
23 Sep 2025, 13:17
REST invoker web service synchronization by ticket state

Last post by BuilderNSV « 19 Sep 2025, 09:29
Replies: 4
by BuilderNSV » 18 Sep 2025, 10:17

4 Replies

20346 Views

Last post by BuilderNSV
19 Sep 2025, 09:29
Different Escalation Settings per Weekday/Weekend

Last post by FantasticNerd « 16 Sep 2025, 09:11
Replies: 2
by FantasticNerd » 27 Aug 2025, 16:16

2 Replies

21830 Views

Last post by FantasticNerd
16 Sep 2025, 09:11
Font/Size Selection within "Blank Reply" Template & Ticket Notification OTRS_CUSTOMER_EMAIL[5] Window

Last post by tupson « 12 Sep 2025, 22:33
Replies: 1
by tupson » 10 Sep 2025, 16:11

1 Replies

18245 Views

Last post by tupson
12 Sep 2025, 22:33
Long delay when replying or sending reply (Znuny LTS 6.5.15)

Last post by shawnbeasley « 05 Sep 2025, 08:11
Replies: 1
by eljefe » 13 Aug 2025, 20:08

1 Replies

28953 Views

Last post by shawnbeasley
05 Sep 2025, 08:11
How to Update to higher Minor Version

Last post by paulfolkers « 03 Sep 2025, 08:00
Replies: 5
by FantasticNerd » 02 Sep 2025, 08:36

5 Replies

22161 Views

Last post by paulfolkers
03 Sep 2025, 08:00
[solved] possible to delete SLA/Service?

Last post by root « 29 Aug 2025, 17:43
Replies: 3
by FantasticNerd » 27 Aug 2025, 13:38

3 Replies

22856 Views

Last post by root
29 Aug 2025, 17:43
ArticleStorageFS migration questions - Database load question

Last post by finalbeta2 « 20 Aug 2025, 09:00
Replies: 6
by finalbeta2 » 14 Jul 2025, 10:45

6 Replies

33664 Views

Last post by finalbeta2
20 Aug 2025, 09:00
Assistance Needed: Exporting Customers & Users from Znuny 6.5 to 7.0 and Logo Size Adjustment

Last post by root « 18 Aug 2025, 13:35
Replies: 3
by harift » 22 Jul 2025, 09:10

3 Replies

30515 Views

Last post by root
18 Aug 2025, 13:35
Can't figure out sending through M365

Last post by Johannes « 15 Aug 2025, 08:57
Replies: 2
by alltidtim » 13 Aug 2025, 17:42

2 Replies

25149 Views

Last post by Johannes
15 Aug 2025, 08:57

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