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Change GenericAgent Avatar

Last post by iwill « 11 Apr 2021, 12:36

by iwill » 11 Apr 2021, 12:36

0 Replies

12 Views

Last post by iwill
11 Apr 2021, 12:36
Updating otrs from 5 to 6 / DBUpdate-to-6.pl error

Last post by root « 10 Apr 2021, 17:05
Replies: 5
by felixotrs » 10 Apr 2021, 12:57

5 Replies

58 Views

Last post by root
10 Apr 2021, 17:05
OTRS 5 shm error log

Last post by root « 08 Apr 2021, 21:55
Replies: 5
by manoj99 » 23 Mar 2021, 18:30

5 Replies

208 Views

Last post by root
08 Apr 2021, 21:55
Closed state only on working days

Last post by iwill « 08 Apr 2021, 21:05
Replies: 4
by iwill » 29 Mar 2021, 22:38

4 Replies

207 Views

Last post by iwill
08 Apr 2021, 21:05
Frequent logout for agent

Last post by graychev « 07 Apr 2021, 08:23
Replies: 4
by graychev » 29 Mar 2021, 13:42

4 Replies

209 Views

Last post by graychev
07 Apr 2021, 08:23
OTRS DB Migration

Last post by root « 06 Apr 2021, 17:25
Replies: 2
by Shadey212 » 06 Apr 2021, 16:19

2 Replies

58 Views

Last post by root
06 Apr 2021, 17:25
SLA Null for some tickets with the same details

Last post by root « 06 Apr 2021, 07:46
Replies: 1
by iclaude » 01 Apr 2021, 20:20

1 Replies

140 Views

Last post by root
06 Apr 2021, 07:46
Address Book Search only one LDAP connection

Last post by jojo « 05 Apr 2021, 12:21
Replies: 3
by chrotha » 01 Apr 2021, 12:18

3 Replies

134 Views

Last post by jojo
05 Apr 2021, 12:21
OTRS 6.0.24 - Master/slave plugin 6.0.21 issue

Last post by bossma02 « 31 Mar 2021, 11:50

by bossma02 » 31 Mar 2021, 11:50

0 Replies

127 Views

Last post by bossma02
31 Mar 2021, 11:50
OTRS REST API With Two Factor Authentication

Last post by netoruben « 29 Mar 2021, 18:21

by netoruben » 29 Mar 2021, 18:21

0 Replies

129 Views

Last post by netoruben
29 Mar 2021, 18:21
Error creating DateTime object

Last post by klsoft « 28 Mar 2021, 19:33
Replies: 1
by davidkrotil » 29 Mar 2020, 22:19

1 Replies

847 Views

Last post by klsoft
28 Mar 2021, 19:33
(Solved) Separate the Config.pm

Last post by liquidxtc13 « 28 Mar 2021, 12:07
Replies: 9
by liquidxtc13 » 25 Mar 2021, 23:14

9 Replies

196 Views

Last post by liquidxtc13
28 Mar 2021, 12:07
automatic status change on reply?

Last post by root « 26 Mar 2021, 19:58
Replies: 3
by erikthijs » 14 Oct 2011, 09:07

3 Replies

911 Views

Last post by root
26 Mar 2021, 19:58
[SOLVED] Response => state

Last post by root « 26 Mar 2021, 19:57
Replies: 20
by HervE » 08 Apr 2011, 15:40

20 Replies

5374 Views

Last post by root
26 Mar 2021, 19:57
ACL

Last post by root « 26 Mar 2021, 19:55
Replies: 5
by flying2021 » 26 Mar 2021, 17:50

5 Replies

111 Views

Last post by root
26 Mar 2021, 19:55
choose response => set Ticket status

Last post by odyseja « 26 Mar 2021, 19:31
Replies: 1
by NCA71 » 20 Jun 2012, 10:15

1 Replies

281 Views

Last post by odyseja
26 Mar 2021, 19:31
Changing ticket state from agent interface

Last post by skullz « 26 Mar 2021, 01:45
Replies: 3
by alek12z » 25 Mar 2021, 09:01

3 Replies

187 Views

Last post by skullz
26 Mar 2021, 01:45
Ticket locked to agent on customer replies

Last post by root « 26 Mar 2021, 00:02
Replies: 11
by curiouso » 07 Jan 2016, 16:32

11 Replies

2227 Views

Last post by root
26 Mar 2021, 00:02
Link CustomerUser to Customer with LDAP

Last post by root « 25 Mar 2021, 23:56
Replies: 5
by liquidxtc13 » 22 Mar 2021, 14:59

5 Replies

148 Views

Last post by root
25 Mar 2021, 23:56
service Catalog

Last post by liquidxtc13 « 25 Mar 2021, 18:29
Replies: 10
by dacare » 18 Mar 2021, 15:13

10 Replies

320 Views

Last post by liquidxtc13
25 Mar 2021, 18:29
Dynamic field - Default Value not updating.

Last post by skullz « 25 Mar 2021, 15:16
Replies: 1
by Rhendak » 25 Mar 2021, 15:02

1 Replies

94 Views

Last post by skullz
25 Mar 2021, 15:16
Malformed UTF-8 character

Last post by liquidxtc13 « 24 Mar 2021, 14:16
Replies: 1
by iwill » 17 Mar 2021, 17:35

1 Replies

328 Views

Last post by liquidxtc13
24 Mar 2021, 14:16
otrs.CheckModules.pl

Last post by liquidxtc13 « 24 Mar 2021, 12:25
Replies: 6
by pidilandia » 23 Mar 2021, 14:07

6 Replies

241 Views

Last post by liquidxtc13
24 Mar 2021, 12:25
[SOLVED] URGENT... Perl... issues since 20.04 LTS upgrade on Ubuntu

Last post by zzz « 22 Mar 2021, 21:44
Replies: 2
by jeffbourassa » 22 Mar 2021, 20:39

2 Replies

153 Views

Last post by zzz
22 Mar 2021, 21:44
View ALL my Agent tickets

Last post by skullz « 22 Mar 2021, 17:30
Replies: 2
by gob » 22 Mar 2021, 12:37

2 Replies

116 Views

Last post by skullz
22 Mar 2021, 17:30
Delete Customeruser

Last post by skullz « 22 Mar 2021, 16:51
Replies: 2
by liquidxtc13 » 22 Mar 2021, 14:47

2 Replies

130 Views

Last post by skullz
22 Mar 2021, 16:51
Switch LDAP sync to new server

Last post by root « 22 Mar 2021, 12:29
Replies: 1
by liquidxtc13 » 22 Mar 2021, 09:49

1 Replies

121 Views

Last post by root
22 Mar 2021, 12:29
Select agent as Default owner

Last post by liquidxtc13 « 22 Mar 2021, 10:10
Replies: 1
by graychev » 19 Mar 2021, 18:52

1 Replies

120 Views

Last post by liquidxtc13
22 Mar 2021, 10:10
This might be helpful - Dont appear to Agent

Last post by root « 22 Mar 2021, 01:11
Replies: 5
by iwill » 21 Mar 2021, 15:12

5 Replies

183 Views

Last post by root
22 Mar 2021, 01:11
6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild

Last post by crythias « 21 Mar 2021, 16:59
Replies: 6
by gtavarez » 29 Nov 2017, 16:43

6 Replies

10704 Views

Last post by crythias
21 Mar 2021, 16:59
Process tickets: Formatting/Markup and show field based on checkbox

Last post by zzz « 21 Mar 2021, 09:15
Replies: 4
by Rhendak » 20 Mar 2021, 16:42

4 Replies

204 Views

Last post by zzz
21 Mar 2021, 09:15
Fresh Znuny Installer Fails

Last post by baggar11 « 20 Mar 2021, 02:32
Replies: 3
by baggar11 » 20 Mar 2021, 01:10

3 Replies

185 Views

Last post by baggar11
20 Mar 2021, 02:32
FAQ: Hide category for cusomters

Last post by root « 20 Mar 2021, 00:23
Replies: 2
by MisterShelby » 11 Oct 2019, 09:57

2 Replies

1399 Views

Last post by root
20 Mar 2021, 00:23
Tables in signatures

Last post by MomentoJams « 19 Mar 2021, 04:44
Replies: 4
by MomentoJams » 18 Mar 2021, 01:52

4 Replies

211 Views

Last post by MomentoJams
19 Mar 2021, 04:44
Database

Last post by pidilandia « 18 Mar 2021, 13:01
Replies: 4
by pidilandia » 17 Mar 2021, 21:21

4 Replies

165 Views

Last post by pidilandia
18 Mar 2021, 13:01
Default "Calendar Overview" View

Last post by reneeb « 17 Mar 2021, 09:42
Replies: 3
by jakecovert » 20 Aug 2018, 20:43

3 Replies

915 Views

Last post by reneeb
17 Mar 2021, 09:42
Upgrade to OTRS 6.0.30, search not working

Last post by MomentoJams « 17 Mar 2021, 08:32
Replies: 2
by MomentoJams » 17 Mar 2021, 07:32

2 Replies

150 Views

Last post by MomentoJams
17 Mar 2021, 08:32
Link customer users to exchange server

Last post by puree « 16 Mar 2021, 13:00
Replies: 7
by puree » 10 Mar 2021, 12:43

7 Replies

360 Views

Last post by puree
16 Mar 2021, 13:00
Please help! backup.pl failed ./var/log/Daemon: file changed as we read it

Last post by ritacc « 15 Mar 2021, 20:40
Replies: 1
by ritacc » 15 Mar 2021, 02:44

1 Replies

185 Views

Last post by ritacc
15 Mar 2021, 20:40
Resolved state on 7 day stats

Last post by iwill « 14 Mar 2021, 16:34
Replies: 4
by iwill » 12 Mar 2021, 11:40

4 Replies

264 Views

Last post by iwill
14 Mar 2021, 16:34
Hide "Resolved" state from Queue

Last post by iwill « 09 Mar 2021, 18:16
Replies: 10
by iwill » 09 Mar 2021, 00:29

10 Replies

509 Views

Last post by iwill
09 Mar 2021, 18:16
Send replies and notifications to address from incoming message not from customer's profile

Last post by a1eksei « 09 Mar 2021, 09:44

by a1eksei » 09 Mar 2021, 09:44

0 Replies

228 Views

Last post by a1eksei
09 Mar 2021, 09:44
Catalog services cost x service

Last post by VCSousa « 08 Mar 2021, 11:08
Replies: 1
by dacare » 06 Mar 2021, 22:30

1 Replies

199 Views

Last post by VCSousa
08 Mar 2021, 11:08
Error while trying to update packages

Last post by msksharma « 08 Mar 2021, 09:16
Replies: 6
by msksharma » 08 Mar 2021, 04:46

6 Replies

243 Views

Last post by msksharma
08 Mar 2021, 09:16
Cannot choose queue in QuickClose

Last post by reneeb « 05 Mar 2021, 11:58
Replies: 5
by jsubhi » 04 Mar 2021, 15:40

5 Replies

344 Views

Last post by reneeb
05 Mar 2021, 11:58
Dropdown OnClick

Last post by root « 03 Mar 2021, 16:13
Replies: 1
by VCSousa » 03 Mar 2021, 13:11

1 Replies

230 Views

Last post by root
03 Mar 2021, 16:13
Add template to article

Last post by puree « 03 Mar 2021, 16:00
Replies: 2
by puree » 03 Mar 2021, 15:18

2 Replies

195 Views

Last post by puree
03 Mar 2021, 16:00
[resolved] Webservice SearchTicket with multiple States

Last post by krasseoma « 02 Mar 2021, 15:00
Replies: 9
by krasseoma » 22 Feb 2021, 16:15

9 Replies

490 Views

Last post by krasseoma
02 Mar 2021, 15:00
Statistic/report for Involved agents in a ticket

Last post by root « 01 Mar 2021, 21:43
Replies: 1
by graychev » 01 Mar 2021, 21:29

1 Replies

185 Views

Last post by root
01 Mar 2021, 21:43
Article Text in Search tool or Reports

Last post by graychev « 01 Mar 2021, 21:24
Replies: 2
by graychev » 28 Feb 2021, 16:29

2 Replies

215 Views

Last post by graychev
01 Mar 2021, 21:24

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