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option to not include all email history in an answer

Last post by gsalin « 07 Feb 2026, 12:44

by gsalin » 07 Feb 2026, 12:44

0 Replies

52 Views

Last post by gsalin
07 Feb 2026, 12:44
Order of search fields

Last post by gsalin « 07 Feb 2026, 12:31

by gsalin » 07 Feb 2026, 12:31

0 Replies

26 Views

Last post by gsalin
07 Feb 2026, 12:31
Generic Interface (API) sending emails with empty envelope from (from=<>)

Last post by jmrkvicka « 04 Feb 2026, 16:47
Replies: 2
by jmrkvicka » 03 Feb 2026, 14:37

2 Replies

281 Views

Last post by jmrkvicka
04 Feb 2026, 16:47
AD/LDAP customer can log in and make ticket but is not visible in admin interface

Last post by cisiu « 03 Feb 2026, 15:59

by cisiu » 03 Feb 2026, 15:59

0 Replies

215 Views

Last post by cisiu
03 Feb 2026, 15:59
Time format in minutes/hour

Last post by calebemelo « 22 Jan 2026, 13:28

by calebemelo » 22 Jan 2026, 13:28

0 Replies

546 Views

Last post by calebemelo
22 Jan 2026, 13:28
[SOLVED] Prefix Subject with Postmaster Filter

Last post by gob « 19 Jan 2026, 00:14
Replies: 4
by gob » 17 Jan 2026, 17:56

4 Replies

541 Views

Last post by gob
19 Jan 2026, 00:14
CK Editor upgrade chaged line spacing

Last post by gob « 17 Jan 2026, 18:13
Replies: 3
by gob » 16 Dec 2025, 17:54

3 Replies

1603 Views

Last post by gob
17 Jan 2026, 18:13
OAuth2 documentation inconsistency

Last post by zerszenyi « 01 Jan 2026, 16:26

by zerszenyi » 01 Jan 2026, 16:26

0 Replies

1233 Views

Last post by zerszenyi
01 Jan 2026, 16:26
OAuth token fails, error is inaccessible

Last post by zerszenyi « 30 Dec 2025, 22:42
Replies: 4
by zerszenyi » 01 Oct 2025, 08:57

4 Replies

6622 Views

Last post by zerszenyi
30 Dec 2025, 22:42
[SOLVED] More upgrade problems...

Last post by gob « 16 Dec 2025, 15:31
Replies: 2
by gob » 29 Sep 2025, 05:17

2 Replies

9141 Views

Last post by gob
16 Dec 2025, 15:31
RH/Rocky 9.7 upgrade dependency issues with perl-DBD-MySQL

Last post by markdiss « 08 Dec 2025, 15:13
Replies: 1
by markdiss » 03 Dec 2025, 17:42

1 Replies

2364 Views

Last post by markdiss
08 Dec 2025, 15:13
Ticket ID and Ticket Number Mismatch

Last post by wurzel « 05 Dec 2025, 08:30
Replies: 1
by nltui » 04 Dec 2025, 20:20

1 Replies

1647 Views

Last post by wurzel
05 Dec 2025, 08:30
Uncaught TypeError: Cannot read properties of undefined (reading 'fn') After Upgrade

Last post by nltui « 04 Dec 2025, 01:50
Replies: 4
by nltui » 02 Dec 2025, 02:36

4 Replies

2018 Views

Last post by nltui
04 Dec 2025, 01:50
New ticket email change the subject line according to the selected template

Last post by calebemelo « 02 Dec 2025, 17:04

by calebemelo » 02 Dec 2025, 17:04

0 Replies

2110 Views

Last post by calebemelo
02 Dec 2025, 17:04
mailQueueSend fail - cron

Last post by Chris28 « 14 Nov 2025, 16:54
Replies: 1
by vmachowski » 23 Sep 2025, 15:43

1 Replies

12004 Views

Last post by Chris28
14 Nov 2025, 16:54
restore.pl - Attempt to call undefined import method with arguments

Last post by Manfred89 « 10 Nov 2025, 10:00
Replies: 4
by Manfred89 » 04 Nov 2025, 13:14

4 Replies

4936 Views

Last post by Manfred89
10 Nov 2025, 10:00
Text "aaaaa [Configuration Parameter] bbbbb" in System Configuration screens

Last post by fsarria « 01 Nov 2025, 01:01

by fsarria » 01 Nov 2025, 01:01

0 Replies

12473 Views

Last post by fsarria
01 Nov 2025, 01:01
HTTP::REST Error while determine Operation for request URI '/istek'.

Last post by oyazar « 30 Oct 2025, 20:56
Replies: 2
by oyazar » 30 Oct 2025, 15:59

2 Replies

4205 Views

Last post by oyazar
30 Oct 2025, 20:56
Accounts with more open tickets run much slower

Last post by StefanHo « 22 Oct 2025, 10:00

by StefanHo » 22 Oct 2025, 10:00

0 Replies

7119 Views

Last post by StefanHo
22 Oct 2025, 10:00
Error while retrieving the messages 'IMAPS': Could not select

Last post by root « 16 Oct 2025, 11:19
Replies: 4
by FSF » 02 Oct 2025, 10:01

4 Replies

8063 Views

Last post by root
16 Oct 2025, 11:19
Funktionsleiste fehlt im Ticket

Last post by root « 10 Oct 2025, 14:38
Replies: 3
by landrich » 10 Oct 2025, 09:46

3 Replies

6633 Views

Last post by root
10 Oct 2025, 14:38
Hide Buttons in AgentTicketZoom

Last post by djsensui « 06 Oct 2025, 11:37
Replies: 2
by djsensui » 30 Sep 2025, 07:35

2 Replies

6521 Views

Last post by djsensui
06 Oct 2025, 11:37
Solved: Some new tickets are closed automatically

Last post by aboManu « 30 Sep 2025, 16:24
Replies: 2
by aboManu » 30 Sep 2025, 12:09

2 Replies

6525 Views

Last post by aboManu
30 Sep 2025, 16:24
Error updating to 7.2.1 (and/or 7.2.2) duplicate entry

Last post by nilskm « 23 Sep 2025, 13:17

by nilskm » 23 Sep 2025, 13:17

0 Replies

11363 Views

Last post by nilskm
23 Sep 2025, 13:17
REST invoker web service synchronization by ticket state

Last post by BuilderNSV « 19 Sep 2025, 09:29
Replies: 4
by BuilderNSV » 18 Sep 2025, 10:17

4 Replies

7494 Views

Last post by BuilderNSV
19 Sep 2025, 09:29
Different Escalation Settings per Weekday/Weekend

Last post by FantasticNerd « 16 Sep 2025, 09:11
Replies: 2
by FantasticNerd » 27 Aug 2025, 16:16

2 Replies

10765 Views

Last post by FantasticNerd
16 Sep 2025, 09:11
Font/Size Selection within "Blank Reply" Template & Ticket Notification OTRS_CUSTOMER_EMAIL[5] Window

Last post by tupson « 12 Sep 2025, 22:33
Replies: 1
by tupson » 10 Sep 2025, 16:11

1 Replies

7973 Views

Last post by tupson
12 Sep 2025, 22:33
Long delay when replying or sending reply (Znuny LTS 6.5.15)

Last post by shawnbeasley « 05 Sep 2025, 08:11
Replies: 1
by eljefe » 13 Aug 2025, 20:08

1 Replies

17720 Views

Last post by shawnbeasley
05 Sep 2025, 08:11
How to Update to higher Minor Version

Last post by paulfolkers « 03 Sep 2025, 08:00
Replies: 5
by FantasticNerd » 02 Sep 2025, 08:36

5 Replies

9163 Views

Last post by paulfolkers
03 Sep 2025, 08:00
[solved] possible to delete SLA/Service?

Last post by root « 29 Aug 2025, 17:43
Replies: 3
by FantasticNerd » 27 Aug 2025, 13:38

3 Replies

10530 Views

Last post by root
29 Aug 2025, 17:43
ArticleStorageFS migration questions - Database load question

Last post by finalbeta2 « 20 Aug 2025, 09:00
Replies: 6
by finalbeta2 » 14 Jul 2025, 10:45

6 Replies

19780 Views

Last post by finalbeta2
20 Aug 2025, 09:00
Assistance Needed: Exporting Customers & Users from Znuny 6.5 to 7.0 and Logo Size Adjustment

Last post by root « 18 Aug 2025, 13:35
Replies: 3
by harift » 22 Jul 2025, 09:10

3 Replies

18036 Views

Last post by root
18 Aug 2025, 13:35
Can't figure out sending through M365

Last post by Johannes « 15 Aug 2025, 08:57
Replies: 2
by alltidtim » 13 Aug 2025, 17:42

2 Replies

13329 Views

Last post by Johannes
15 Aug 2025, 08:57
Znuny mixing up tickets

Last post by hkais « 12 Aug 2025, 18:42
Replies: 3
by tessiof » 31 Jul 2025, 16:47

3 Replies

16723 Views

Last post by hkais
12 Aug 2025, 18:42
Best practice with znuny 7.x and templates with tt code?

Last post by hkais « 12 Aug 2025, 14:03
Replies: 4
by hkais » 13 Jun 2025, 17:09

4 Replies

20753 Views

Last post by hkais
12 Aug 2025, 14:03
Images not shown in mails sent from Znuny

Last post by joergflorian « 02 Aug 2025, 13:11
Replies: 8
by martinv2 » 28 Apr 2025, 11:01

8 Replies

23641 Views

Last post by joergflorian
02 Aug 2025, 13:11
Missing control for ticket state change on ticket note page after upgrade to 7.1

Last post by Chris28 « 25 Jul 2025, 15:43
Replies: 1
by zerszenyi » 02 Jun 2025, 08:55

1 Replies

20711 Views

Last post by Chris28
25 Jul 2025, 15:43
PostmasterFollowUpState doesn't work as expected in Znuny 7.1.7

Last post by Chris28 « 23 Jul 2025, 11:45
Replies: 1
by zerszenyi » 02 Jun 2025, 16:39

1 Replies

20212 Views

Last post by Chris28
23 Jul 2025, 11:45
Generic agents are running on a different schedule than configured

Last post by Johannes « 16 Jul 2025, 15:30
Replies: 5
by iclaude » 22 May 2025, 11:01

5 Replies

19962 Views

Last post by Johannes
16 Jul 2025, 15:30
Inbound follow-up email is not added to ticket

Last post by Johannes « 16 Jul 2025, 15:26
Replies: 5
by zerszenyi » 05 Jun 2025, 20:12

5 Replies

19805 Views

Last post by Johannes
16 Jul 2025, 15:26
Dashboard - Reminder Tickets

Last post by FHDENIT « 08 Jul 2025, 16:53
Replies: 1
by FHDENIT » 08 Jul 2025, 16:08

1 Replies

18392 Views

Last post by FHDENIT
08 Jul 2025, 16:53
Error loading ConcurrentUsers during daemon start

Last post by tms « 24 Jun 2025, 15:13
Replies: 1
by tms » 13 May 2025, 11:43

1 Replies

18719 Views

Last post by tms
24 Jun 2025, 15:13
From otrs 6.0.24 to Znuny 6.0.31

Last post by pidilandia « 11 Jun 2025, 17:32
Replies: 6
by pidilandia » 04 Jun 2025, 16:31

6 Replies

20218 Views

Last post by pidilandia
11 Jun 2025, 17:32
Add a Time Zone?

Last post by root « 11 Jun 2025, 12:51
Replies: 1
by mrkingster » 11 Jun 2025, 11:34

1 Replies

17584 Views

Last post by root
11 Jun 2025, 12:51
Leave a copy of mail on server?

Last post by mrkingster « 10 Jun 2025, 08:10
Replies: 2
by mrkingster » 05 Jun 2025, 08:38

2 Replies

17704 Views

Last post by mrkingster
10 Jun 2025, 08:10
Error <<< -ERR Server Unavailable. 21

Last post by sdlsystems « 29 May 2025, 16:28

by sdlsystems » 29 May 2025, 16:28

0 Replies

31471 Views

Last post by sdlsystems
29 May 2025, 16:28
LDAP authentication for customer

Last post by krs76 « 27 May 2025, 09:27
Replies: 2
by krs76 » 26 May 2025, 16:58

2 Replies

18093 Views

Last post by krs76
27 May 2025, 09:27
OAuth2 Multitenant Support and Configuration for Znuny Application

Last post by root « 16 May 2025, 18:46
Replies: 1
by helpmeplease » 16 May 2025, 15:57

1 Replies

17904 Views

Last post by root
16 May 2025, 18:46
M365 login for agents and customers

Last post by root « 16 May 2025, 17:41
Replies: 1
by paulfolkers » 16 May 2025, 16:07

1 Replies

19993 Views

Last post by root
16 May 2025, 17:41
Not all attachments contained when forwarding via email

Last post by oSIRus « 09 May 2025, 08:46
Replies: 3
by oSIRus » 29 Apr 2025, 12:08

3 Replies

18600 Views

Last post by oSIRus
09 May 2025, 08:46

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