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User is authenticated but not connected

Last post by root « 25 Sep 2026, 15:58
Replies: 1
by nicoladeff » 25 Sep 2026, 15:05

1 Replies

505 Views

Last post by root
25 Sep 2026, 15:58
Agent Mentions

Last post by root « 17 Sep 2026, 19:14
Replies: 3
by daynaa » 16 Sep 2026, 22:16

3 Replies

605 Views

Last post by root
17 Sep 2026, 19:14
Export tickets

Last post by root « 02 Sep 2026, 17:11
Replies: 1
by stef1983 » 02 Sep 2026, 16:53

1 Replies

2026 Views

Last post by root
02 Sep 2026, 17:11
Customer search not available in toolbar (CICSearchCustomerID not rendered) in Znuny 7.3.3

Last post by shawnbeasley « 28 Aug 2026, 10:30
Replies: 1
by mderosa » 28 May 2026, 12:48

1 Replies

12720 Views

Last post by shawnbeasley
28 Aug 2026, 10:30
Change profile Picture

Last post by shawnbeasley « 28 Aug 2026, 10:26
Replies: 1
by gopalakrishna » 30 Jun 2026, 09:35

1 Replies

5087 Views

Last post by shawnbeasley
28 Aug 2026, 10:26
SLA not paused

Last post by shawnbeasley « 28 Aug 2026, 10:13
Replies: 2
by gopalakrishna » 08 Jul 2026, 19:26

2 Replies

4281 Views

Last post by shawnbeasley
28 Aug 2026, 10:13
Disable Error messages via Email

Last post by root « 16 Aug 2026, 13:26
Replies: 1
by tomp » 11 Aug 2026, 14:55

1 Replies

1594 Views

Last post by root
16 Aug 2026, 13:26
SchedulerGenericAgentTaskManager error in system log

Last post by root « 16 Aug 2026, 13:17
Replies: 1
by gsalin » 11 Aug 2026, 17:55

1 Replies

1958 Views

Last post by root
16 Aug 2026, 13:17
Testing Znuny LLM Bug?

Last post by finalbeta2 « 31 Jul 2026, 16:47
Replies: 5
by finalbeta2 » 13 Jul 2026, 10:31

5 Replies

3231 Views

Last post by finalbeta2
31 Jul 2026, 16:47
Which database is give good performance for znuny-6.5.22

Last post by tobibueck « 30 Jul 2026, 19:59
Replies: 1
by gopalakrishna » 29 Jun 2026, 07:48

1 Replies

4952 Views

Last post by tobibueck
30 Jul 2026, 19:59
Responsible Person in reports

Last post by tobibueck « 30 Jul 2026, 19:55
Replies: 1
by nltui » 09 Jul 2026, 18:28

1 Replies

3435 Views

Last post by tobibueck
30 Jul 2026, 19:55
Invalid Setting After migrating from OTRS 6.0.30 to Znuny 6.1.2

Last post by root « 29 Jul 2026, 22:56
Replies: 3
by iclaude » 17 Jul 2026, 12:25

3 Replies

2719 Views

Last post by root
29 Jul 2026, 22:56
Issues in znuny-7.3.5

Last post by Johannes « 29 Jul 2026, 14:33
Replies: 1
by gopalakrishna » 25 Jul 2026, 07:50

1 Replies

2709 Views

Last post by Johannes
29 Jul 2026, 14:33
NIS2 compliance?

Last post by Johannes « 17 Jul 2026, 15:23
Replies: 2
by zerszenyi » 14 Jul 2026, 21:01

2 Replies

2278 Views

Last post by Johannes
17 Jul 2026, 15:23
TicketQueueUpdate and NotificationMove event notifications don't fire

Last post by zerszenyi « 14 Jul 2026, 17:10
Replies: 2
by zerszenyi » 14 Jul 2026, 08:44

2 Replies

2279 Views

Last post by zerszenyi
14 Jul 2026, 17:10
Znuny 7.3.4 Docker Setup - Lost Settings After Container Restart

Last post by gopalakrishna « 13 Jul 2026, 06:12
Replies: 1
by gopalakrishna » 13 Jul 2026, 04:39

1 Replies

2098 Views

Last post by gopalakrishna
13 Jul 2026, 06:12
Znuny-6.5.22 integrate with SSO

Last post by gopalakrishna « 11 Jul 2026, 16:05
Replies: 6
by gopalakrishna » 08 Jul 2026, 08:56

6 Replies

2887 Views

Last post by gopalakrishna
11 Jul 2026, 16:05
Integrate znuny-6.5.22 with BitBucket, Confluence

Last post by gopalakrishna « 08 Jul 2026, 16:37
Replies: 6
by gopalakrishna » 29 Jun 2026, 07:46

6 Replies

3159 Views

Last post by gopalakrishna
08 Jul 2026, 16:37
Creating Bitbucket repository branch from Znuny Ticket

Last post by gopalakrishna « 08 Jul 2026, 16:36
Replies: 2
by gopalakrishna » 08 Jul 2026, 11:08

2 Replies

2212 Views

Last post by gopalakrishna
08 Jul 2026, 16:36
Help Needed: Configure Redis for Znuny (6.5.22)

Last post by root « 01 Jul 2026, 17:22
Replies: 1
by gopalakrishna » 30 Jun 2026, 08:32

1 Replies

2775 Views

Last post by root
01 Jul 2026, 17:22
Getting Error Occurred 500 Internal Server Error

Last post by gopalakrishna « 30 Jun 2026, 05:45
Replies: 2
by gopalakrishna » 29 Jun 2026, 08:05

2 Replies

2654 Views

Last post by gopalakrishna
30 Jun 2026, 05:45
Znunu 6.5.22, TimeAccounting-6.0.19.opm is not working

Last post by root « 29 Jun 2026, 15:35
Replies: 5
by gopalakrishna » 29 Jun 2026, 07:42

5 Replies

3730 Views

Last post by root
29 Jun 2026, 15:35
Update to 7.3.

Last post by ThinkHead « 26 Jun 2026, 13:01
Replies: 2
by ThinkHead » 25 Jun 2026, 11:38

2 Replies

2745 Views

Last post by ThinkHead
26 Jun 2026, 13:01
OTRS - Gateway timout while opening notifications

Last post by root « 17 Jun 2026, 17:31
Replies: 1
by iclaude » 17 Jun 2026, 15:07

1 Replies

3505 Views

Last post by root
17 Jun 2026, 17:31
7.3.3 and SAML

Last post by root « 17 Jun 2026, 12:30
Replies: 3
by xL30N » 16 Jun 2026, 15:57

3 Replies

3151 Views

Last post by root
17 Jun 2026, 12:30
Add button "Set to auto close-" on AgentTicketZoom

Last post by finalbeta2 « 03 Jun 2026, 16:53
Replies: 2
by finalbeta2 » 03 Jun 2026, 10:35

2 Replies

6217 Views

Last post by finalbeta2
03 Jun 2026, 16:53
Anomaly regarding Owner field behavior and ACL consistency after upgrade to Znuny 7.3.2

Last post by mderosa « 28 May 2026, 16:42
Replies: 1
by mderosa » 27 May 2026, 15:02

1 Replies

7354 Views

Last post by mderosa
28 May 2026, 16:42
Dynamic Fields & Other Options

Last post by mderosa « 27 May 2026, 15:20
Replies: 1
by CreatiXx » 31 Mar 2026, 17:16

1 Replies

48963 Views

Last post by mderosa
27 May 2026, 15:20
Minor usability question: List of selectable agents on new ticket screens

Last post by finalbeta2 « 19 May 2026, 11:38
Replies: 2
by finalbeta2 » 18 May 2026, 09:36

2 Replies

8827 Views

Last post by finalbeta2
19 May 2026, 11:38
Incoming Mails in update incident page changes state from assigned to pending

Last post by AkshayRaut « 18 May 2026, 08:29

by AkshayRaut » 18 May 2026, 08:29

0 Replies

16821 Views

Last post by AkshayRaut
18 May 2026, 08:29
disable search for some users

Last post by wurzel « 11 May 2026, 08:56
Replies: 1
by F7schwarz » 08 May 2026, 16:03

1 Replies

12772 Views

Last post by wurzel
11 May 2026, 08:56
Oauth2 Refresh Token wont generate

Last post by Johannes « 07 May 2026, 09:39
Replies: 1
by gservice » 30 Apr 2026, 10:48

1 Replies

21188 Views

Last post by Johannes
07 May 2026, 09:39
Server error inside mail compose after 7.2 Update

Last post by khaed « 08 Apr 2026, 14:07
Replies: 3
by khaed » 20 Mar 2026, 12:55

3 Replies

26480 Views

Last post by khaed
08 Apr 2026, 14:07
Reply box on article toolbar has no entries, hovering displays "Not available"

Last post by drboone « 27 Mar 2026, 18:01
Replies: 2
by drboone » 26 Mar 2026, 20:53

2 Replies

15290 Views

Last post by drboone
27 Mar 2026, 18:01
AD/LDAP customer can log in and make ticket but is not visible in admin interface

Last post by root « 23 Mar 2026, 21:53
Replies: 1
by cisiu » 03 Feb 2026, 15:59

1 Replies

35360 Views

Last post by root
23 Mar 2026, 21:53
Font/Size Selection within "Blank Reply" Template & Ticket Notification OTRS_CUSTOMER_EMAIL[5] Window

Last post by tupson « 19 Mar 2026, 17:02

by tupson » 19 Mar 2026, 17:02

0 Replies

61863 Views

Last post by tupson
19 Mar 2026, 17:02
Problem with migration script MigrateToZnuny7_2.pl

Last post by khaed « 18 Mar 2026, 12:08
Replies: 2
by khaed » 18 Mar 2026, 11:53

2 Replies

15116 Views

Last post by khaed
18 Mar 2026, 12:08
CSS Framework decided?

Last post by hkais « 06 Mar 2026, 09:28
Replies: 2
by hkais » 23 Feb 2026, 15:26

2 Replies

24818 Views

Last post by hkais
06 Mar 2026, 09:28
option to not include all email history in an answer

Last post by gsalin « 05 Mar 2026, 09:00
Replies: 2
by gsalin » 07 Feb 2026, 12:44

2 Replies

24710 Views

Last post by gsalin
05 Mar 2026, 09:00
OTRS - /otrs_article partition at 95% of its space usage

Last post by gsalin « 05 Mar 2026, 08:58
Replies: 1
by iclaude » 19 Feb 2026, 20:06

1 Replies

28495 Views

Last post by gsalin
05 Mar 2026, 08:58
Upgrade concept for LTS jumps?

Last post by hkais « 28 Feb 2026, 20:42
Replies: 8
by hkais » 12 Feb 2026, 12:38

8 Replies

30052 Views

Last post by hkais
28 Feb 2026, 20:42
How to upgrade to OTRS CE 6.0.41

Last post by root « 20 Feb 2026, 10:28
Replies: 1
by iclaude » 19 Feb 2026, 19:48

1 Replies

24229 Views

Last post by root
20 Feb 2026, 10:28
Upgrade from OTRS CE 6.0.30 to the lastest Znuny version

Last post by root « 20 Feb 2026, 10:27
Replies: 1
by iclaude » 19 Feb 2026, 20:01

1 Replies

22477 Views

Last post by root
20 Feb 2026, 10:27
Order of search fields

Last post by gsalin « 07 Feb 2026, 12:31

by gsalin » 07 Feb 2026, 12:31

0 Replies

81276 Views

Last post by gsalin
07 Feb 2026, 12:31
Generic Interface (API) sending emails with empty envelope from (from=<>)

Last post by jmrkvicka « 04 Feb 2026, 16:47
Replies: 2
by jmrkvicka » 03 Feb 2026, 14:37

2 Replies

23963 Views

Last post by jmrkvicka
04 Feb 2026, 16:47
Time format in minutes/hour

Last post by calebemelo « 22 Jan 2026, 13:28

by calebemelo » 22 Jan 2026, 13:28

0 Replies

91000 Views

Last post by calebemelo
22 Jan 2026, 13:28
[SOLVED] Prefix Subject with Postmaster Filter

Last post by gob « 19 Jan 2026, 00:14
Replies: 4
by gob » 17 Jan 2026, 17:56

4 Replies

29708 Views

Last post by gob
19 Jan 2026, 00:14
CK Editor upgrade chaged line spacing

Last post by gob « 17 Jan 2026, 18:13
Replies: 3
by gob » 16 Dec 2025, 17:54

3 Replies

30727 Views

Last post by gob
17 Jan 2026, 18:13
OAuth2 documentation inconsistency

Last post by zerszenyi « 01 Jan 2026, 16:26

by zerszenyi » 01 Jan 2026, 16:26

0 Replies

90031 Views

Last post by zerszenyi
01 Jan 2026, 16:26
OAuth token fails, error is inaccessible

Last post by zerszenyi « 30 Dec 2025, 22:42
Replies: 4
by zerszenyi » 01 Oct 2025, 08:57

4 Replies

37186 Views

Last post by zerszenyi
30 Dec 2025, 22:42

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