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TicketUpdate returning as expected but tickets are not moved to a different queue

Last post by ATD39401 « 30 Oct 2024, 22:58

by ATD39401 » 30 Oct 2024, 22:58

0 Replies

34916 Views

Last post by ATD39401
30 Oct 2024, 22:58
Trying to get rid of "znuny" path, ended up killing customer.pl but not sure how...

Last post by kristiandg « 23 Oct 2024, 00:20

by kristiandg » 23 Oct 2024, 00:20

0 Replies

27554 Views

Last post by kristiandg
23 Oct 2024, 00:20
Trouble after update 7.1.2 to 7.1.3

Last post by ThinkHead « 14 Oct 2024, 15:19
Replies: 2
by ThinkHead » 14 Oct 2024, 08:40

2 Replies

11288 Views

Last post by ThinkHead
14 Oct 2024, 15:19
OAuth2 Access/Refresh Token

Last post by don « 09 Oct 2024, 17:17
Replies: 2
by don » 08 Oct 2024, 22:48

2 Replies

6604 Views

Last post by don
09 Oct 2024, 17:17
Postmaster filters, email with [] in the subject

Last post by root « 06 Oct 2024, 22:47
Replies: 1
by needmorecoffee » 30 Sep 2024, 17:40

1 Replies

5357 Views

Last post by root
06 Oct 2024, 22:47
Znuny OAuth2 No Refresh token

Last post by hotkimchee « 04 Oct 2024, 01:19
Replies: 9
by hotkimchee » 25 Sep 2024, 19:28

9 Replies

6063 Views

Last post by hotkimchee
04 Oct 2024, 01:19
Solution time update - custom script or other options

Last post by michalborkowski « 03 Oct 2024, 08:42

by michalborkowski » 03 Oct 2024, 08:42

0 Replies

13607 Views

Last post by michalborkowski
03 Oct 2024, 08:42
OTRS generating duplicate tickets

Last post by kamleshpk « 24 Sep 2024, 15:59

by kamleshpk » 24 Sep 2024, 15:59

0 Replies

13877 Views

Last post by kamleshpk
24 Sep 2024, 15:59
Trying to read dynamic field value of a ticket

Last post by Philippdergro « 19 Sep 2024, 15:18
Replies: 1
by Philippdergro » 19 Sep 2024, 14:59

1 Replies

2034 Views

Last post by Philippdergro
19 Sep 2024, 15:18
Text Input field not working

Last post by ssrinivasan « 17 Sep 2024, 00:48
Replies: 3
by PhyrePhoX » 29 Nov 2022, 16:17

3 Replies

2868 Views

Last post by ssrinivasan
17 Sep 2024, 00:48
FindBin.pm problem in Docker - OTRS 5.0.42

Last post by nedmaj « 16 Sep 2024, 13:47
Replies: 3
by titus » 28 Apr 2021, 11:54

3 Replies

3376 Views

Last post by nedmaj
16 Sep 2024, 13:47
Need Module! - Error when opening the dashboard.

Last post by HelpdeskMan « 03 Sep 2024, 12:05
Replies: 3
by HelpdeskMan » 02 Sep 2024, 10:31

3 Replies

3642 Views

Last post by HelpdeskMan
03 Sep 2024, 12:05
CoreCacheCleanup Fail

Last post by HelpdeskMan « 02 Sep 2024, 10:09
Replies: 3
by HelpdeskMan » 30 Aug 2024, 10:11

3 Replies

3301 Views

Last post by HelpdeskMan
02 Sep 2024, 10:09
Making a dynamic field mandatory on the customer.pl form

Last post by mehdiabd « 27 Aug 2024, 11:30

by mehdiabd » 27 Aug 2024, 11:30

0 Replies

15143 Views

Last post by mehdiabd
27 Aug 2024, 11:30
multiselect dynamic field not being shown in export (fixed - user error)

Last post by PhyrePhoX « 22 Aug 2024, 12:50

by PhyrePhoX » 22 Aug 2024, 12:50

0 Replies

18449 Views

Last post by PhyrePhoX
22 Aug 2024, 12:50
update error from version 6.4.5 to 6.5.9

Last post by gsalin « 22 Aug 2024, 10:01
Replies: 1
by vskoropada » 23 Jul 2024, 14:35

1 Replies

4326 Views

Last post by gsalin
22 Aug 2024, 10:01
Issue migrating from 6.5 to 7.0

Last post by hotkimchee « 21 Aug 2024, 20:52
Replies: 4
by hotkimchee » 21 Aug 2024, 18:48

4 Replies

2924 Views

Last post by hotkimchee
21 Aug 2024, 20:52
OAuth RedirectURI

Last post by zzz « 16 Aug 2024, 18:13
Replies: 2
by jay4linux » 16 Aug 2024, 16:07

2 Replies

3738 Views

Last post by zzz
16 Aug 2024, 18:13
TicketUpdate function invalid parameter

Last post by ATD39401 « 12 Aug 2024, 17:06

by ATD39401 » 12 Aug 2024, 17:06

0 Replies

16377 Views

Last post by ATD39401
12 Aug 2024, 17:06
Ticket Creation - Queue and Service Dependency

Last post by kta « 09 Aug 2024, 11:01
Replies: 2
by kta » 09 Aug 2024, 09:30

2 Replies

2777 Views

Last post by kta
09 Aug 2024, 11:01
extracting existing attachments from znuny

Last post by beingbaban « 09 Aug 2024, 10:57

by beingbaban » 09 Aug 2024, 10:57

0 Replies

17437 Views

Last post by beingbaban
09 Aug 2024, 10:57
TicketCreate operation returns with a "MissingParameter" error

Last post by skullz « 09 Aug 2024, 05:50
Replies: 8
by ATD39401 » 05 Aug 2024, 22:50

8 Replies

4749 Views

Last post by skullz
09 Aug 2024, 05:50
znuny 7.1.2 - ITSM addons

Last post by root « 08 Aug 2024, 00:06
Replies: 1
by rjcotton » 07 Aug 2024, 22:37

1 Replies

2926 Views

Last post by root
08 Aug 2024, 00:06
Owner change after ticket close

Last post by root « 07 Aug 2024, 09:25
Replies: 1
by michalv » 05 Aug 2024, 14:41

1 Replies

2952 Views

Last post by root
07 Aug 2024, 09:25
URL query parameter for Time units (in h,m,s)

Last post by root « 07 Aug 2024, 09:15
Replies: 1
by hkais » 02 Aug 2024, 14:07

1 Replies

3306 Views

Last post by root
07 Aug 2024, 09:15
Issue with Ticket Reception and Email Sending in Znuny

Last post by root « 07 Aug 2024, 08:36
Replies: 1
by Solti » 06 Aug 2024, 14:26

1 Replies

2743 Views

Last post by root
07 Aug 2024, 08:36
Sync ldap user attributes

Last post by aboManu « 05 Aug 2024, 13:16
Replies: 1
by aboManu » 05 Aug 2024, 11:28

1 Replies

2844 Views

Last post by aboManu
05 Aug 2024, 13:16
Unable to export csv contains custom column by searching CMDB

Last post by josemiguelgonzalezu « 05 Aug 2024, 03:42
Replies: 3
by takeno » 11 Jul 2019, 11:05

3 Replies

5644 Views

Last post by josemiguelgonzalezu
05 Aug 2024, 03:42
GET request returning all ticket IDs in main queue rather than just a desired subqueue

Last post by ATD39401 « 01 Aug 2024, 18:36

by ATD39401 » 01 Aug 2024, 18:36

0 Replies

15071 Views

Last post by ATD39401
01 Aug 2024, 18:36
No FAQ for 7.1.2?

Last post by gob « 27 Jul 2024, 19:29

by gob » 27 Jul 2024, 19:29

0 Replies

12050 Views

Last post by gob
27 Jul 2024, 19:29
[SOLVED] Ticket::TicketGet route in my web service not working

Last post by zzz « 26 Jul 2024, 21:13
Replies: 3
by ATD39401 » 26 Jul 2024, 19:36

3 Replies

4645 Views

Last post by zzz
26 Jul 2024, 21:13
[SOLVED] getting tickets with a certain queue, subject, and date range

Last post by ATD39401 « 24 Jul 2024, 21:04
Replies: 13
by ATD39401 » 19 Jul 2024, 21:25

13 Replies

4974 Views

Last post by ATD39401
24 Jul 2024, 21:04
REST Web service Authfail

Last post by ATD39401 « 24 Jul 2024, 19:09
Replies: 6
by SuperDOS » 23 Jul 2015, 11:07

6 Replies

9098 Views

Last post by ATD39401
24 Jul 2024, 19:09
Integrate survey questions into the email body?

Last post by kakadudu321 « 24 Jul 2024, 03:32
Replies: 2
by kakadudu321 » 23 Jul 2024, 10:22

2 Replies

3367 Views

Last post by kakadudu321
24 Jul 2024, 03:32
Znuny installer - No network during installation

Last post by f1010 « 23 Jul 2024, 14:14
Replies: 2
by f1010 » 23 Jul 2024, 11:43

2 Replies

3531 Views

Last post by f1010
23 Jul 2024, 14:14
New service added

Last post by root « 23 Jul 2024, 12:56
Replies: 3
by mehdiabd » 19 Jun 2024, 08:54

3 Replies

3134 Views

Last post by root
23 Jul 2024, 12:56
New Feature: Comment for dynamic fields

Last post by root « 22 Jul 2024, 07:42
Replies: 8
by hkais » 17 Jul 2024, 08:30

8 Replies

4550 Views

Last post by root
22 Jul 2024, 07:42
TICKET::EVENTMODULEPOST###4300-ESCALATIONSTOPEVENTS

Last post by TimOscarPOS « 20 Jul 2024, 12:27
Replies: 2
by TimOscarPOS » 14 Jun 2024, 09:46

2 Replies

3170 Views

Last post by TimOscarPOS
20 Jul 2024, 12:27
set dynamic field with now() / current_timestamp on Generic Agent level?

Last post by root « 19 Jul 2024, 18:21
Replies: 3
by hkais » 27 May 2024, 15:07

3 Replies

4083 Views

Last post by root
19 Jul 2024, 18:21
Concept Idea behind Article's dynamic field and displaying

Last post by hkais « 19 Jul 2024, 14:23
Replies: 5
by hkais » 16 Jul 2024, 12:20

5 Replies

3440 Views

Last post by hkais
19 Jul 2024, 14:23
Change Request / Approve from Mail

Last post by hkais « 19 Jul 2024, 13:54
Replies: 2
by colethegamer » 27 Jun 2024, 13:01

2 Replies

4080 Views

Last post by hkais
19 Jul 2024, 13:54
Hide fields on the customer.pl portal

Last post by root « 18 Jul 2024, 06:27
Replies: 1
by mehdiabd » 17 Jun 2024, 15:03

1 Replies

2691 Views

Last post by root
18 Jul 2024, 06:27
Hide QuickClose with ACL

Last post by root « 18 Jul 2024, 06:27
Replies: 1
by FunnyDingo » 19 Jun 2024, 10:08

1 Replies

2859 Views

Last post by root
18 Jul 2024, 06:27
OTRS 6 make read only

Last post by root « 18 Jul 2024, 06:19
Replies: 1
by msksharma » 09 Jul 2024, 07:42

1 Replies

2726 Views

Last post by root
18 Jul 2024, 06:19
CheckMK Notifications as Tickets - Using SystemMonitoring Plugin?

Last post by root « 18 Jul 2024, 06:13
Replies: 1
by irony » 03 Jul 2024, 18:18

1 Replies

2663 Views

Last post by root
18 Jul 2024, 06:13
Is the installation instruction for LTS version complete?

Last post by hkais « 17 Jul 2024, 14:12
Replies: 2
by dwtad » 16 Jul 2024, 15:49

2 Replies

4011 Views

Last post by hkais
17 Jul 2024, 14:12
Change ticket queue without being ticket owner - via generic agent?

Last post by ThinkHead « 10 Jul 2024, 12:43
Replies: 1
by ThinkHead » 02 Jul 2024, 14:38

1 Replies

2805 Views

Last post by ThinkHead
10 Jul 2024, 12:43
Time Incorrect

Last post by root « 09 Jul 2024, 13:51
Replies: 2
by drewdavis » 09 Jul 2024, 10:51

2 Replies

3198 Views

Last post by root
09 Jul 2024, 13:51
SAML Login via e-mail address using mod_mellon and Azure

Last post by skullz « 09 Jul 2024, 06:44
Replies: 3
by Charburner » 08 Jul 2024, 16:37

3 Replies

3674 Views

Last post by skullz
09 Jul 2024, 06:44
Disable "My queues" in Znuny 7

Last post by ThinkHead « 03 Jul 2024, 07:17
Replies: 2
by ThinkHead » 02 Jul 2024, 13:59

2 Replies

2619 Views

Last post by ThinkHead
03 Jul 2024, 07:17

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