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Ticket Creation - Queue and Service Dependency

Last post by kta « 09 Aug 2024, 11:01
Replies: 2
by kta » 09 Aug 2024, 09:30

2 Replies

2156 Views

Last post by kta
09 Aug 2024, 11:01
extracting existing attachments from znuny

Last post by beingbaban « 09 Aug 2024, 10:57

by beingbaban » 09 Aug 2024, 10:57

0 Replies

11916 Views

Last post by beingbaban
09 Aug 2024, 10:57
TicketCreate operation returns with a "MissingParameter" error

Last post by skullz « 09 Aug 2024, 05:50
Replies: 8
by ATD39401 » 05 Aug 2024, 22:50

8 Replies

3840 Views

Last post by skullz
09 Aug 2024, 05:50
znuny 7.1.2 - ITSM addons

Last post by root « 08 Aug 2024, 00:06
Replies: 1
by rjcotton » 07 Aug 2024, 22:37

1 Replies

2409 Views

Last post by root
08 Aug 2024, 00:06
Owner change after ticket close

Last post by root « 07 Aug 2024, 09:25
Replies: 1
by michalv » 05 Aug 2024, 14:41

1 Replies

2470 Views

Last post by root
07 Aug 2024, 09:25
URL query parameter for Time units (in h,m,s)

Last post by root « 07 Aug 2024, 09:15
Replies: 1
by hkais » 02 Aug 2024, 14:07

1 Replies

2838 Views

Last post by root
07 Aug 2024, 09:15
Issue with Ticket Reception and Email Sending in Znuny

Last post by root « 07 Aug 2024, 08:36
Replies: 1
by Solti » 06 Aug 2024, 14:26

1 Replies

2275 Views

Last post by root
07 Aug 2024, 08:36
Sync ldap user attributes

Last post by aboManu « 05 Aug 2024, 13:16
Replies: 1
by aboManu » 05 Aug 2024, 11:28

1 Replies

2382 Views

Last post by aboManu
05 Aug 2024, 13:16
Unable to export csv contains custom column by searching CMDB

Last post by josemiguelgonzalezu « 05 Aug 2024, 03:42
Replies: 3
by takeno » 11 Jul 2019, 11:05

3 Replies

5115 Views

Last post by josemiguelgonzalezu
05 Aug 2024, 03:42
GET request returning all ticket IDs in main queue rather than just a desired subqueue

Last post by ATD39401 « 01 Aug 2024, 18:36

by ATD39401 » 01 Aug 2024, 18:36

0 Replies

12111 Views

Last post by ATD39401
01 Aug 2024, 18:36
No FAQ for 7.1.2?

Last post by gob « 27 Jul 2024, 19:29

by gob » 27 Jul 2024, 19:29

0 Replies

9746 Views

Last post by gob
27 Jul 2024, 19:29
[SOLVED] Ticket::TicketGet route in my web service not working

Last post by zzz « 26 Jul 2024, 21:13
Replies: 3
by ATD39401 » 26 Jul 2024, 19:36

3 Replies

3396 Views

Last post by zzz
26 Jul 2024, 21:13
[SOLVED] getting tickets with a certain queue, subject, and date range

Last post by ATD39401 « 24 Jul 2024, 21:04
Replies: 13
by ATD39401 » 19 Jul 2024, 21:25

13 Replies

3879 Views

Last post by ATD39401
24 Jul 2024, 21:04
REST Web service Authfail

Last post by ATD39401 « 24 Jul 2024, 19:09
Replies: 6
by SuperDOS » 23 Jul 2015, 11:07

6 Replies

8178 Views

Last post by ATD39401
24 Jul 2024, 19:09
Integrate survey questions into the email body?

Last post by kakadudu321 « 24 Jul 2024, 03:32
Replies: 2
by kakadudu321 » 23 Jul 2024, 10:22

2 Replies

2686 Views

Last post by kakadudu321
24 Jul 2024, 03:32
Znuny installer - No network during installation

Last post by f1010 « 23 Jul 2024, 14:14
Replies: 2
by f1010 » 23 Jul 2024, 11:43

2 Replies

2619 Views

Last post by f1010
23 Jul 2024, 14:14
New service added

Last post by root « 23 Jul 2024, 12:56
Replies: 3
by mehdiabd » 19 Jun 2024, 08:54

3 Replies

2551 Views

Last post by root
23 Jul 2024, 12:56
New Feature: Comment for dynamic fields

Last post by root « 22 Jul 2024, 07:42
Replies: 8
by hkais » 17 Jul 2024, 08:30

8 Replies

3732 Views

Last post by root
22 Jul 2024, 07:42
TICKET::EVENTMODULEPOST###4300-ESCALATIONSTOPEVENTS

Last post by TimOscarPOS « 20 Jul 2024, 12:27
Replies: 2
by TimOscarPOS » 14 Jun 2024, 09:46

2 Replies

2650 Views

Last post by TimOscarPOS
20 Jul 2024, 12:27
set dynamic field with now() / current_timestamp on Generic Agent level?

Last post by root « 19 Jul 2024, 18:21
Replies: 3
by hkais » 27 May 2024, 15:07

3 Replies

2575 Views

Last post by root
19 Jul 2024, 18:21
Concept Idea behind Article's dynamic field and displaying

Last post by hkais « 19 Jul 2024, 14:23
Replies: 5
by hkais » 16 Jul 2024, 12:20

5 Replies

2835 Views

Last post by hkais
19 Jul 2024, 14:23
Change Request / Approve from Mail

Last post by hkais « 19 Jul 2024, 13:54
Replies: 2
by colethegamer » 27 Jun 2024, 13:01

2 Replies

3220 Views

Last post by hkais
19 Jul 2024, 13:54
Hide fields on the customer.pl portal

Last post by root « 18 Jul 2024, 06:27
Replies: 1
by mehdiabd » 17 Jun 2024, 15:03

1 Replies

2043 Views

Last post by root
18 Jul 2024, 06:27
Hide QuickClose with ACL

Last post by root « 18 Jul 2024, 06:27
Replies: 1
by FunnyDingo » 19 Jun 2024, 10:08

1 Replies

2413 Views

Last post by root
18 Jul 2024, 06:27
OTRS 6 make read only

Last post by root « 18 Jul 2024, 06:19
Replies: 1
by msksharma » 09 Jul 2024, 07:42

1 Replies

2224 Views

Last post by root
18 Jul 2024, 06:19
CheckMK Notifications as Tickets - Using SystemMonitoring Plugin?

Last post by root « 18 Jul 2024, 06:13
Replies: 1
by irony » 03 Jul 2024, 18:18

1 Replies

2206 Views

Last post by root
18 Jul 2024, 06:13
Is the installation instruction for LTS version complete?

Last post by hkais « 17 Jul 2024, 14:12
Replies: 2
by dwtad » 16 Jul 2024, 15:49

2 Replies

3112 Views

Last post by hkais
17 Jul 2024, 14:12
Change ticket queue without being ticket owner - via generic agent?

Last post by ThinkHead « 10 Jul 2024, 12:43
Replies: 1
by ThinkHead » 02 Jul 2024, 14:38

1 Replies

2401 Views

Last post by ThinkHead
10 Jul 2024, 12:43
Time Incorrect

Last post by root « 09 Jul 2024, 13:51
Replies: 2
by drewdavis » 09 Jul 2024, 10:51

2 Replies

2716 Views

Last post by root
09 Jul 2024, 13:51
SAML Login via e-mail address using mod_mellon and Azure

Last post by skullz « 09 Jul 2024, 06:44
Replies: 3
by Charburner » 08 Jul 2024, 16:37

3 Replies

2881 Views

Last post by skullz
09 Jul 2024, 06:44
Disable "My queues" in Znuny 7

Last post by ThinkHead « 03 Jul 2024, 07:17
Replies: 2
by ThinkHead » 02 Jul 2024, 13:59

2 Replies

2173 Views

Last post by ThinkHead
03 Jul 2024, 07:17
system file support - file or directory not found

Last post by root « 30 Jun 2024, 14:28
Replies: 1
by Manfred89 » 18 Apr 2024, 21:33

1 Replies

4592 Views

Last post by root
30 Jun 2024, 14:28
Ticket Queue View - change default view

Last post by ThinkHead « 28 Jun 2024, 10:00
Replies: 7
by sygi » 16 Feb 2017, 10:19

7 Replies

3859 Views

Last post by ThinkHead
28 Jun 2024, 10:00
Dynamic Field wont show up in AgentTicketZoom

Last post by root « 26 Jun 2024, 13:56
Replies: 12
by Dietrich1337 » 12 Jun 2024, 12:11

12 Replies

3307 Views

Last post by root
26 Jun 2024, 13:56
Custom GenericAgent Module: find trigger?

Last post by root « 21 Jun 2024, 12:44
Replies: 5
by martinv2 » 24 Nov 2023, 11:32

5 Replies

7403 Views

Last post by root
21 Jun 2024, 12:44
Trying to automatize tickets to agents

Last post by root « 21 Jun 2024, 12:42
Replies: 1
by Bashizz » 21 Jun 2024, 11:50

1 Replies

1736 Views

Last post by root
21 Jun 2024, 12:42
Make FAQ linking mandatory

Last post by root « 21 Jun 2024, 09:51
Replies: 6
by harift » 21 May 2024, 07:05

6 Replies

2694 Views

Last post by root
21 Jun 2024, 09:51
DynamicField Values get overwritten [Solved]

Last post by zezinho « 19 Jun 2024, 17:44
Replies: 1
by zezinho » 18 Jun 2024, 13:04

1 Replies

2036 Views

Last post by zezinho
19 Jun 2024, 17:44
soap lite warning during check module

Last post by skullz « 16 Jun 2024, 08:47
Replies: 1
by beingbaban » 15 Jun 2024, 19:30

1 Replies

1947 Views

Last post by skullz
16 Jun 2024, 08:47
otrs/znuny directory ownership

Last post by beingbaban « 14 Jun 2024, 13:15
Replies: 3
by beingbaban » 12 Jun 2024, 09:25

3 Replies

2149 Views

Last post by beingbaban
14 Jun 2024, 13:15
General help with implementing Znuny

Last post by root « 13 Jun 2024, 22:07
Replies: 3
by alexborges » 13 Jun 2024, 14:59

3 Replies

2570 Views

Last post by root
13 Jun 2024, 22:07
Config "Article Display" setting in AgentTicketZoom, where?

Last post by skullz « 07 Jun 2024, 10:30
Replies: 2
by hkais » 20 Mar 2024, 17:14

2 Replies

5727 Views

Last post by skullz
07 Jun 2024, 10:30
Is it possible to automatize an email when a ticket is moved?

Last post by IrishPikachu « 05 Jun 2024, 13:37
Replies: 10
by IrishPikachu » 03 Apr 2024, 09:04

10 Replies

4525 Views

Last post by IrishPikachu
05 Jun 2024, 13:37
HELP - Sending Messages

Last post by hkais « 04 Jun 2024, 14:26
Replies: 5
by storesacecv » 03 Jun 2024, 02:29

5 Replies

7589 Views

Last post by hkais
04 Jun 2024, 14:26
Error after upgrade from Znuny 6.4 to 6.5.8 LTS

Last post by Freakezoid « 03 Jun 2024, 18:06
Replies: 9
by Freakezoid » 03 Jun 2024, 13:05

9 Replies

2122 Views

Last post by Freakezoid
03 Jun 2024, 18:06
Getting error after upgrade. Dashboard::Generate:

Last post by beingbaban « 03 Jun 2024, 12:44
Replies: 2
by beingbaban » 03 Jun 2024, 09:10

2 Replies

1445 Views

Last post by beingbaban
03 Jun 2024, 12:44
is minor upgrade possible

Last post by root « 03 Jun 2024, 10:35
Replies: 1
by beingbaban » 03 Jun 2024, 09:12

1 Replies

1149 Views

Last post by root
03 Jun 2024, 10:35
Update customer in TicketAgentNote?

Last post by skullz « 02 Jun 2024, 08:37
Replies: 5
by hkais » 22 May 2024, 00:10

5 Replies

2602 Views

Last post by skullz
02 Jun 2024, 08:37
Radio button possible in OTRS 6?

Last post by mehdiabd « 30 May 2024, 16:20
Replies: 2
by mehdiabd » 30 May 2024, 15:12

2 Replies

1320 Views

Last post by mehdiabd
30 May 2024, 16:20
Azure SAML SSO

Last post by root « 30 May 2024, 14:31
Replies: 1
by supportmi » 29 May 2024, 11:14

1 Replies

1158 Views

Last post by root
30 May 2024, 14:31

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