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Migration from OTRS Znuny

Last post by wurzel « 02 Mar 2025, 10:22
Replies: 7
by kobylevy » 27 Feb 2025, 08:44

7 Replies

37862 Views

Last post by wurzel
02 Mar 2025, 10:22
ITSM repository not populating

Last post by beingbaban « 28 Feb 2025, 10:25
Replies: 8
by TSimmonsKSCS » 07 Apr 2023, 15:52

8 Replies

33923 Views

Last post by beingbaban
28 Feb 2025, 10:25
"Session invalid" after a few seconds (behind AWS ALB)

Last post by mmcgrath « 27 Feb 2025, 18:01
Replies: 2
by mmcgrath » 27 Feb 2025, 16:31

2 Replies

30232 Views

Last post by mmcgrath
27 Feb 2025, 18:01
ExternalTicketNumberRecognition and SMIME decryption

Last post by Snowmanko « 26 Feb 2025, 16:32
Replies: 2
by Snowmanko » 17 Feb 2025, 15:40

2 Replies

28995 Views

Last post by Snowmanko
26 Feb 2025, 16:32
Migrate from mySQL (mariaBD) to postgres - how?

Last post by gwarsow « 26 Feb 2025, 15:08
Replies: 10
by gwarsow » 09 Aug 2024, 12:58

10 Replies

42692 Views

Last post by gwarsow
26 Feb 2025, 15:08
Upgrade OTRS 5 to 6

Last post by artursampaio « 25 Feb 2025, 14:12
Replies: 11
by artursampaio » 20 Feb 2025, 16:25

11 Replies

47112 Views

Last post by artursampaio
25 Feb 2025, 14:12
Ticketcounter.log in OTRS 6?

Last post by Johannes « 24 Feb 2025, 20:41
Replies: 7
by BenceQS » 10 Apr 2019, 00:25

7 Replies

32931 Views

Last post by Johannes
24 Feb 2025, 20:41
OAuth2 token for "znuny365" has expired.

Last post by root « 20 Feb 2025, 17:02
Replies: 9
by FSF » 14 Feb 2025, 10:45

9 Replies

36196 Views

Last post by root
20 Feb 2025, 17:02
500 Internal Server Error on Customer Page while creating ticket with attachment

Last post by root « 20 Feb 2025, 12:51
Replies: 1
by iclaude » 19 Feb 2025, 21:18

1 Replies

28053 Views

Last post by root
20 Feb 2025, 12:51
OAuth and MultiSMTP

Last post by beingbaban « 19 Feb 2025, 14:18
Replies: 1
by beingbaban » 18 Feb 2025, 08:39

1 Replies

25490 Views

Last post by beingbaban
19 Feb 2025, 14:18
GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization failing!.

Last post by root « 18 Feb 2025, 17:02
Replies: 3
by iclaude » 17 Feb 2025, 21:59

3 Replies

26693 Views

Last post by root
18 Feb 2025, 17:02
App password instead of google oauth in znuny/otrs

Last post by beingbaban « 18 Feb 2025, 08:23
Replies: 5
by beingbaban » 13 Feb 2025, 08:11

5 Replies

30154 Views

Last post by beingbaban
18 Feb 2025, 08:23
GenericAgent issue with event trigger TicketCreate

Last post by Snowmanko « 14 Feb 2025, 14:39
Replies: 10
by Snowmanko » 30 Jan 2025, 19:48

10 Replies

44864 Views

Last post by Snowmanko
14 Feb 2025, 14:39
S/MIME decryption options

Last post by Snowmanko « 14 Feb 2025, 14:37
Replies: 2
by Snowmanko » 11 Feb 2025, 17:03

2 Replies

28247 Views

Last post by Snowmanko
14 Feb 2025, 14:37
Error with --force-pid Argument in Maint::Ticket::FulltextIndexRebuildWorker

Last post by orucov47 « 14 Feb 2025, 13:13
Replies: 2
by orucov47 » 14 Feb 2025, 11:27

2 Replies

27124 Views

Last post by orucov47
14 Feb 2025, 13:13
Bug with Process UIs? if validation fails transistion triggered?

Last post by Johannes « 09 Feb 2025, 18:51
Replies: 2
by hkais » 05 Feb 2025, 13:40

2 Replies

34175 Views

Last post by Johannes
09 Feb 2025, 18:51
Dynamic / Custom Fields for Queues?

Last post by Johannes « 09 Feb 2025, 18:48
Replies: 5
by hkais » 21 Jan 2025, 12:28

5 Replies

32807 Views

Last post by Johannes
09 Feb 2025, 18:48
OTRS is not creating tickets from all configured mailboxes

Last post by iclaude « 06 Feb 2025, 18:11
Replies: 4
by iclaude » 16 Jan 2025, 09:26

4 Replies

31542 Views

Last post by iclaude
06 Feb 2025, 18:11
New Agents

Last post by Chris28 « 03 Feb 2025, 10:52
Replies: 7
by MattRhenus » 20 Sep 2024, 10:41

7 Replies

34048 Views

Last post by Chris28
03 Feb 2025, 10:52
ACL for Action Dialog

Last post by root « 21 Jan 2025, 20:22
Replies: 3
by dsekelybrs » 15 Nov 2024, 21:42

3 Replies

28246 Views

Last post by root
21 Jan 2025, 20:22
export / display effective permissions of all agents on all groups

Last post by hkais « 21 Jan 2025, 16:26
Replies: 3
by decoudam » 16 Jan 2025, 11:46

3 Replies

29188 Views

Last post by hkais
21 Jan 2025, 16:26
Bind must be completed on the connection

Last post by cgl « 10 Jan 2025, 20:28
Replies: 3
by pbkessler » 07 Jun 2016, 08:22

3 Replies

31546 Views

Last post by cgl
10 Jan 2025, 20:28
Calendar Feature integration with external Cals?

Last post by hkais « 30 Dec 2024, 11:31

by hkais » 30 Dec 2024, 11:31

0 Replies

55375 Views

Last post by hkais
30 Dec 2024, 11:31
Variables unclear on processes

Last post by skullz « 16 Dec 2024, 14:43
Replies: 1
by hkais » 13 Dec 2024, 17:17

1 Replies

29229 Views

Last post by skullz
16 Dec 2024, 14:43
Intergrating Tactical RMM into Znuny

Last post by hkais « 13 Dec 2024, 17:25
Replies: 1
by nplatt » 17 Sep 2024, 13:06

1 Replies

31446 Views

Last post by hkais
13 Dec 2024, 17:25
Close ticket timestamp on Customer Portal

Last post by skullz « 11 Dec 2024, 14:53
Replies: 5
by assassIn » 03 Dec 2024, 11:28

5 Replies

32237 Views

Last post by skullz
11 Dec 2024, 14:53
[SOLVED] OTRS is not creating tickets from some mailboxes

Last post by paulfolkers « 02 Dec 2024, 19:01
Replies: 7
by iclaude » 27 Nov 2024, 16:47

7 Replies

34930 Views

Last post by paulfolkers
02 Dec 2024, 19:01
LDAP Customer to company mapping

Last post by paulfolkers « 02 Dec 2024, 18:49
Replies: 1
by puktar » 02 Dec 2024, 11:25

1 Replies

29154 Views

Last post by paulfolkers
02 Dec 2024, 18:49
Problems with layout after upgrade to 7.0

Last post by lis9 « 02 Dec 2024, 13:50
Replies: 2
by lis9 » 15 Nov 2024, 21:25

2 Replies

29270 Views

Last post by lis9
02 Dec 2024, 13:50
Bad redirection after SSO login

Last post by paulfolkers « 16 Nov 2024, 02:30
Replies: 1
by swicsk » 06 Nov 2024, 15:29

1 Replies

30889 Views

Last post by paulfolkers
16 Nov 2024, 02:30
First Response Times

Last post by paulfolkers « 16 Nov 2024, 02:24
Replies: 1
by sgadow » 14 Nov 2024, 23:32

1 Replies

26066 Views

Last post by paulfolkers
16 Nov 2024, 02:24
MultiSMTP with Znuny 6.5 LTS

Last post by aks « 07 Nov 2024, 10:11
Replies: 3
by beingbaban » 05 Jun 2024, 12:59

3 Replies

28786 Views

Last post by aks
07 Nov 2024, 10:11
TicketUpdate returning as expected but tickets are not moved to a different queue

Last post by ATD39401 « 30 Oct 2024, 22:58

by ATD39401 » 30 Oct 2024, 22:58

0 Replies

51579 Views

Last post by ATD39401
30 Oct 2024, 22:58
Trying to get rid of "znuny" path, ended up killing customer.pl but not sure how...

Last post by kristiandg « 23 Oct 2024, 00:20

by kristiandg » 23 Oct 2024, 00:20

0 Replies

49128 Views

Last post by kristiandg
23 Oct 2024, 00:20
Trouble after update 7.1.2 to 7.1.3

Last post by ThinkHead « 14 Oct 2024, 15:19
Replies: 2
by ThinkHead » 14 Oct 2024, 08:40

2 Replies

12153 Views

Last post by ThinkHead
14 Oct 2024, 15:19
OAuth2 Access/Refresh Token

Last post by don « 09 Oct 2024, 17:17
Replies: 2
by don » 08 Oct 2024, 22:48

2 Replies

8323 Views

Last post by don
09 Oct 2024, 17:17
Postmaster filters, email with [] in the subject

Last post by root « 06 Oct 2024, 22:47
Replies: 1
by needmorecoffee » 30 Sep 2024, 17:40

1 Replies

6279 Views

Last post by root
06 Oct 2024, 22:47
Znuny OAuth2 No Refresh token

Last post by hotkimchee « 04 Oct 2024, 01:19
Replies: 9
by hotkimchee » 25 Sep 2024, 19:28

9 Replies

7740 Views

Last post by hotkimchee
04 Oct 2024, 01:19
Solution time update - custom script or other options

Last post by michalborkowski « 03 Oct 2024, 08:42

by michalborkowski » 03 Oct 2024, 08:42

0 Replies

22641 Views

Last post by michalborkowski
03 Oct 2024, 08:42
OTRS generating duplicate tickets

Last post by kamleshpk « 24 Sep 2024, 15:59

by kamleshpk » 24 Sep 2024, 15:59

0 Replies

22798 Views

Last post by kamleshpk
24 Sep 2024, 15:59
Trying to read dynamic field value of a ticket

Last post by Philippdergro « 19 Sep 2024, 15:18
Replies: 1
by Philippdergro » 19 Sep 2024, 14:59

1 Replies

2982 Views

Last post by Philippdergro
19 Sep 2024, 15:18
Text Input field not working

Last post by ssrinivasan « 17 Sep 2024, 00:48
Replies: 3
by PhyrePhoX » 29 Nov 2022, 16:17

3 Replies

3671 Views

Last post by ssrinivasan
17 Sep 2024, 00:48
FindBin.pm problem in Docker - OTRS 5.0.42

Last post by nedmaj « 16 Sep 2024, 13:47
Replies: 3
by titus » 28 Apr 2021, 11:54

3 Replies

4327 Views

Last post by nedmaj
16 Sep 2024, 13:47
Need Module! - Error when opening the dashboard.

Last post by HelpdeskMan « 03 Sep 2024, 12:05
Replies: 3
by HelpdeskMan » 02 Sep 2024, 10:31

3 Replies

5982 Views

Last post by HelpdeskMan
03 Sep 2024, 12:05
CoreCacheCleanup Fail

Last post by HelpdeskMan « 02 Sep 2024, 10:09
Replies: 3
by HelpdeskMan » 30 Aug 2024, 10:11

3 Replies

4710 Views

Last post by HelpdeskMan
02 Sep 2024, 10:09
Making a dynamic field mandatory on the customer.pl form

Last post by mehdiabd « 27 Aug 2024, 11:30

by mehdiabd » 27 Aug 2024, 11:30

0 Replies

22693 Views

Last post by mehdiabd
27 Aug 2024, 11:30
multiselect dynamic field not being shown in export (fixed - user error)

Last post by PhyrePhoX « 22 Aug 2024, 12:50

by PhyrePhoX » 22 Aug 2024, 12:50

0 Replies

25212 Views

Last post by PhyrePhoX
22 Aug 2024, 12:50
update error from version 6.4.5 to 6.5.9

Last post by gsalin « 22 Aug 2024, 10:01
Replies: 1
by vskoropada » 23 Jul 2024, 14:35

1 Replies

5021 Views

Last post by gsalin
22 Aug 2024, 10:01
Issue migrating from 6.5 to 7.0

Last post by hotkimchee « 21 Aug 2024, 20:52
Replies: 4
by hotkimchee » 21 Aug 2024, 18:48

4 Replies

4124 Views

Last post by hotkimchee
21 Aug 2024, 20:52
OAuth RedirectURI

Last post by zzz « 16 Aug 2024, 18:13
Replies: 2
by jay4linux » 16 Aug 2024, 16:07

2 Replies

6301 Views

Last post by zzz
16 Aug 2024, 18:13

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