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Last post

Moving OTRS to new server (Ubuntu 18.04)

Last post by fcasal « 28 Aug 2018, 13:48
Replies: 5
by rzima » 20 Aug 2018, 15:50

5 Replies

4818 Views

Last post by fcasal
28 Aug 2018, 13:48
New To Admining OTRS

Last post by DerSnap « 27 Aug 2018, 17:03
Replies: 3
by DerSnap » 20 Aug 2018, 11:54

3 Replies

1262 Views

Last post by DerSnap
27 Aug 2018, 17:03
Config Item Numeric Classs

Last post by christianclavet « 27 Aug 2018, 15:47
Replies: 1
by jtorcate » 23 Aug 2018, 20:36

1 Replies

864 Views

Last post by christianclavet
27 Aug 2018, 15:47
Ticket History

Last post by christianclavet « 27 Aug 2018, 15:28
Replies: 2
by BigPanda12 » 03 Aug 2018, 10:59

2 Replies

1672 Views

Last post by christianclavet
27 Aug 2018, 15:28
PostMaster filter and dynamic field (checkbox)

Last post by wurzel « 24 Aug 2018, 23:18
Replies: 3
by Thomymaster » 30 Jul 2018, 14:13

3 Replies

2192 Views

Last post by wurzel
24 Aug 2018, 23:18
Escalation only if nothing has happend to the ticket

Last post by wurzel « 24 Aug 2018, 23:16
Replies: 1
by poncho » 24 Aug 2018, 15:32

1 Replies

1216 Views

Last post by wurzel
24 Aug 2018, 23:16
Default language for LDAP agents

Last post by root « 24 Aug 2018, 17:17
Replies: 2
by poncho » 22 Aug 2018, 11:30

2 Replies

1681 Views

Last post by root
24 Aug 2018, 17:17
Customer can't update ticket with Web Services

Last post by fpaco « 24 Aug 2018, 11:01
Replies: 1
by fpaco » 17 Aug 2018, 15:36

1 Replies

1265 Views

Last post by fpaco
24 Aug 2018, 11:01
Ticket report: Help identifying columns [SOLVED]

Last post by jakecovert « 23 Aug 2018, 17:18
Replies: 2
by jakecovert » 23 Aug 2018, 15:47

2 Replies

1421 Views

Last post by jakecovert
23 Aug 2018, 17:18
how to rotate row of dynamic field table into columns of ticket table

Last post by bgone « 22 Aug 2018, 04:35

by bgone » 22 Aug 2018, 04:35

0 Replies

1578 Views

Last post by bgone
22 Aug 2018, 04:35
Remove /otrs

Last post by guilinhares « 21 Aug 2018, 20:16

by guilinhares » 21 Aug 2018, 20:16

0 Replies

1489 Views

Last post by guilinhares
21 Aug 2018, 20:16
New Custom Widget on Agent Dashboard

Last post by bgone « 21 Aug 2018, 12:54
Replies: 4
by bgone » 21 Aug 2018, 08:48

4 Replies

3160 Views

Last post by bgone
21 Aug 2018, 12:54
Help with PostMaster X-OTRS-DynamicField

Last post by Volverine87 « 21 Aug 2018, 12:43

by Volverine87 » 21 Aug 2018, 12:43

0 Replies

1644 Views

Last post by Volverine87
21 Aug 2018, 12:43
New Custom Widget on Dashboard [SOLVED]

Last post by bgone « 21 Aug 2018, 08:40
Replies: 21
by masoodfarooq91 » 23 Jul 2014, 11:30

21 Replies

17709 Views

Last post by bgone
21 Aug 2018, 08:40
Javascript Error

Last post by zzz « 20 Aug 2018, 09:52
Replies: 3
by Phoenix78 » 16 Aug 2018, 12:04

3 Replies

6177 Views

Last post by zzz
20 Aug 2018, 09:52
PostMaster filter help [SOLVED]

Last post by jakecovert « 19 Aug 2018, 13:45
Replies: 4
by jakecovert » 19 Aug 2018, 13:20

4 Replies

1927 Views

Last post by jakecovert
19 Aug 2018, 13:45
Email tickets accepted only from registered users

Last post by gibit « 17 Aug 2018, 16:01
Replies: 1
by gibit » 31 Jul 2018, 10:33

1 Replies

1066 Views

Last post by gibit
17 Aug 2018, 16:01
limiting queue selection in new ticket creation

Last post by jojo « 17 Aug 2018, 08:13
Replies: 2
by parrb » 16 Aug 2018, 23:51

2 Replies

977 Views

Last post by jojo
17 Aug 2018, 08:13
Write DynamicField-Values from child to parent

Last post by root « 17 Aug 2018, 07:39
Replies: 1
by Vroon89 » 17 Aug 2018, 07:37

1 Replies

953 Views

Last post by root
17 Aug 2018, 07:39
Upgrade 5s to 6 fails

Last post by jojo « 16 Aug 2018, 22:37
Replies: 4
by finalbeta » 12 Jul 2018, 14:07

4 Replies

6568 Views

Last post by jojo
16 Aug 2018, 22:37
auto notification of ticket update to customer

Last post by awallisk « 16 Aug 2018, 10:09

by awallisk » 16 Aug 2018, 10:09

0 Replies

1613 Views

Last post by awallisk
16 Aug 2018, 10:09
Internal server error 500

Last post by Mazowinski « 15 Aug 2018, 11:47
Replies: 6
by Mazowinski » 15 Aug 2018, 10:25

6 Replies

3781 Views

Last post by Mazowinski
15 Aug 2018, 11:47
Ticket notification to queue mail address

Last post by skullz « 15 Aug 2018, 05:15
Replies: 5
by ruzzetto » 01 Aug 2018, 16:08

5 Replies

2487 Views

Last post by skullz
15 Aug 2018, 05:15
Limit creating of ticket to only known customer users

Last post by skullz « 15 Aug 2018, 05:06
Replies: 1
by JHS » 13 Aug 2018, 13:39

1 Replies

1656 Views

Last post by skullz
15 Aug 2018, 05:06
Tags for PendingDate/Pending Time

Last post by geocastro « 13 Aug 2018, 15:18
Replies: 2
by shubham99in » 05 Dec 2011, 05:27

2 Replies

1547 Views

Last post by geocastro
13 Aug 2018, 15:18
Dynamic Fields

Last post by jojo « 10 Aug 2018, 07:25
Replies: 1
by bgone » 10 Aug 2018, 06:58

1 Replies

1270 Views

Last post by jojo
10 Aug 2018, 07:25
How can I duplicate stats group?

Last post by jojo « 07 Aug 2018, 23:17
Replies: 1
by cris12345 » 07 Aug 2018, 22:03

1 Replies

1278 Views

Last post by jojo
07 Aug 2018, 23:17
Stats Module very slow

Last post by sebastianp « 06 Aug 2018, 09:30
Replies: 3
by sebastianp » 08 Nov 2017, 14:29

3 Replies

5774 Views

Last post by sebastianp
06 Aug 2018, 09:30
(V. 6.0.10) Comlog shows 'All green" but Fetchmail throws error "There was a syntax error in the arguments to fetchmail"

Last post by StefanK « 03 Aug 2018, 16:13

by StefanK » 03 Aug 2018, 16:13

0 Replies

2321 Views

Last post by StefanK
03 Aug 2018, 16:13
OTRS LDAP Binding Issue with AD

Last post by logibooze « 02 Aug 2018, 15:13
Replies: 1
by logibooze » 25 Jul 2018, 12:36

1 Replies

2413 Views

Last post by logibooze
02 Aug 2018, 15:13
Email autocomplete not working properly

Last post by jojo « 02 Aug 2018, 15:11
Replies: 11
by qqsrnec » 24 Jul 2018, 15:01

11 Replies

3825 Views

Last post by jojo
02 Aug 2018, 15:11
SSO and external Customer.pl access

Last post by Mak0t0 « 02 Aug 2018, 13:05

by Mak0t0 » 02 Aug 2018, 13:05

0 Replies

1782 Views

Last post by Mak0t0
02 Aug 2018, 13:05
OTRS 6 / Customer emails seen as auto response articles ?

Last post by philippeem « 02 Aug 2018, 08:29
Replies: 2
by philippeem » 27 Jul 2018, 06:33

2 Replies

1890 Views

Last post by philippeem
02 Aug 2018, 08:29
Sync department option from Active Direcotory

Last post by michalv « 02 Aug 2018, 08:18
Replies: 3
by michalv » 20 Jul 2018, 10:43

3 Replies

3430 Views

Last post by michalv
02 Aug 2018, 08:18
How to integrate OTRS with Exchange by MAPI

Last post by jojo « 01 Aug 2018, 14:13
Replies: 1
by Cornoctis » 01 Aug 2018, 13:20

1 Replies

1083 Views

Last post by jojo
01 Aug 2018, 14:13
Where to change the Package::AllowNotVerifiedPackages setting?

Last post by root « 31 Jul 2018, 16:26
Replies: 5
by kaiserchrss » 31 Jul 2018, 10:39

5 Replies

5224 Views

Last post by root
31 Jul 2018, 16:26
How to update the Update Refresh time <2 min

Last post by root « 31 Jul 2018, 07:48
Replies: 1
by akshattandon » 31 Jul 2018, 04:17

1 Replies

1615 Views

Last post by root
31 Jul 2018, 07:48
CommunicationChannel setting in Article field for Activity Dialog

Last post by Giulio Soleni « 30 Jul 2018, 19:46
Replies: 2
by Giulio Soleni » 30 Jul 2018, 15:41

2 Replies

2594 Views

Last post by Giulio Soleni
30 Jul 2018, 19:46
Replacement of module NewTicketOnlyFromKnowEmail in version 6 ?

Last post by reneeb « 30 Jul 2018, 12:09
Replies: 1
by Otabutin » 30 Jul 2018, 10:54

1 Replies

970 Views

Last post by reneeb
30 Jul 2018, 12:09
OTRS 6 Calendar Permission Group Issue

Last post by sgiovanni « 29 Jul 2018, 13:05
Replies: 1
by sgiovanni » 29 Jul 2018, 12:56

1 Replies

1247 Views

Last post by sgiovanni
29 Jul 2018, 13:05
No 'New Ticket' button in version 6 (test) for customers with calls

Last post by Otabutin « 27 Jul 2018, 15:24
Replies: 1
by Otabutin » 27 Jul 2018, 14:20

1 Replies

1537 Views

Last post by Otabutin
27 Jul 2018, 15:24
No new ticket notifications for tickets created by agents

Last post by quickndirty « 27 Jul 2018, 12:52
Replies: 24
by gs71 » 09 Jun 2011, 12:52

24 Replies

23619 Views

Last post by quickndirty
27 Jul 2018, 12:52
Problem to Update State using Transition Action

Last post by root « 26 Jul 2018, 12:32
Replies: 1
by iclaude » 26 Jul 2018, 12:15

1 Replies

1578 Views

Last post by root
26 Jul 2018, 12:32
Receiving Error: Need TicketID! when trying to create a new ticket

Last post by SaumyaS « 26 Jul 2018, 09:45
Replies: 2
by SaumyaS » 24 Jul 2018, 15:00

2 Replies

2026 Views

Last post by SaumyaS
26 Jul 2018, 09:45
OTRS 5 Customer can reply but not create ticket in determined Queue

Last post by wurzel « 25 Jul 2018, 19:23
Replies: 4
by vitorfinato » 23 Jul 2018, 21:00

4 Replies

2704 Views

Last post by wurzel
25 Jul 2018, 19:23
Customization Outgoing email

Last post by manuelroccon « 25 Jul 2018, 12:22

by manuelroccon » 25 Jul 2018, 12:22

0 Replies

3015 Views

Last post by manuelroccon
25 Jul 2018, 12:22
Emails Not Sending

Last post by kagashe « 24 Jul 2018, 20:04
Replies: 1
by kagashe » 23 Jul 2018, 22:58

1 Replies

1494 Views

Last post by kagashe
24 Jul 2018, 20:04
Language characters as symbols from AD users

Last post by root « 24 Jul 2018, 17:24
Replies: 1
by evalco » 24 Jul 2018, 09:16

1 Replies

1708 Views

Last post by root
24 Jul 2018, 17:24
Log Error with custom language file

Last post by raskall « 24 Jul 2018, 12:03
Replies: 5
by raskall » 24 Jul 2018, 10:42

5 Replies

2598 Views

Last post by raskall
24 Jul 2018, 12:03
Problems with more than one system addresses

Last post by tvesi « 24 Jul 2018, 10:29

by tvesi » 24 Jul 2018, 10:29

0 Replies

2857 Views

Last post by tvesi
24 Jul 2018, 10:29

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