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New/Close Ticket - send mail to custom recipient

Last post by jojo « 06 Mar 2014, 10:46
Replies: 16
by maayanay » 04 Mar 2014, 12:07

16 Replies

4916 Views

Last post by jojo
06 Mar 2014, 10:46
Problems with Replies

Last post by blueharford « 05 Mar 2014, 19:41
Replies: 7
by blueharford » 05 Mar 2014, 18:10

7 Replies

1525 Views

Last post by blueharford
05 Mar 2014, 19:41
Various kind of errors on Apache error.log

Last post by dolfiz « 05 Mar 2014, 19:05
Replies: 7
by dolfiz » 04 Mar 2014, 20:18

7 Replies

5075 Views

Last post by dolfiz
05 Mar 2014, 19:05
3.3.5 Replies not in HTML

Last post by blueharford « 05 Mar 2014, 18:07

by blueharford » 05 Mar 2014, 18:07

0 Replies

368 Views

Last post by blueharford
05 Mar 2014, 18:07
Repyling to a ticket should send the reply also to agents

Last post by hostingnuggets « 05 Mar 2014, 17:40
Replies: 6
by hostingnuggets » 05 Mar 2014, 15:19

6 Replies

1499 Views

Last post by hostingnuggets
05 Mar 2014, 17:40
Allow a customer to view tickets of another customer

Last post by crythias « 05 Mar 2014, 16:37
Replies: 3
by Chakr » 04 Mar 2014, 17:53

3 Replies

1630 Views

Last post by crythias
05 Mar 2014, 16:37
Can't connect to smtp.mail.yahoo.com

Last post by crythias « 05 Mar 2014, 14:31
Replies: 2
by ankur » 05 Mar 2014, 10:00

2 Replies

651 Views

Last post by crythias
05 Mar 2014, 14:31
How to implement Shibboleth on OTRS?

Last post by crythias « 05 Mar 2014, 14:19
Replies: 1
by Moonlight » 05 Mar 2014, 13:23

1 Replies

828 Views

Last post by crythias
05 Mar 2014, 14:19
autoresponse to Client

Last post by 223roni256 « 05 Mar 2014, 09:34
Replies: 16
by 223roni256 » 26 Feb 2014, 13:47

16 Replies

5793 Views

Last post by 223roni256
05 Mar 2014, 09:34
Unlock closed tickets

Last post by crythias « 05 Mar 2014, 04:02
Replies: 1
by maayanay » 05 Mar 2014, 02:48

1 Replies

794 Views

Last post by crythias
05 Mar 2014, 04:02
Time before a reminder is sent? [SOLVED]

Last post by aamira « 05 Mar 2014, 03:58
Replies: 2
by aamira » 04 Mar 2014, 01:42

2 Replies

1368 Views

Last post by aamira
05 Mar 2014, 03:58
Add value to dynamic field via SOAP / PHP

Last post by reneeb « 05 Mar 2014, 02:01
Replies: 3
by StClaus » 26 Feb 2014, 13:16

3 Replies

1110 Views

Last post by reneeb
05 Mar 2014, 02:01
Customer Information Center Custom Field Display

Last post by tnieman « 04 Mar 2014, 23:18
Replies: 2
by tnieman » 28 Feb 2014, 00:27

2 Replies

1917 Views

Last post by tnieman
04 Mar 2014, 23:18
OTRS 3.3.x

Last post by crythias « 04 Mar 2014, 20:45
Replies: 7
by Naglix » 03 Mar 2014, 14:55

7 Replies

1445 Views

Last post by crythias
04 Mar 2014, 20:45
add services to users who belong to Active directory

Last post by genesis2005 « 04 Mar 2014, 19:27

by genesis2005 » 04 Mar 2014, 19:27

0 Replies

666 Views

Last post by genesis2005
04 Mar 2014, 19:27
Proper Variable Passing

Last post by crythias « 04 Mar 2014, 15:14
Replies: 1
by Tobosaku » 04 Mar 2014, 11:43

1 Replies

553 Views

Last post by crythias
04 Mar 2014, 15:14
Owner and Lock - differences?

Last post by maayanay « 04 Mar 2014, 12:44
Replies: 3
by maayanay » 28 Feb 2014, 11:36

3 Replies

1898 Views

Last post by maayanay
04 Mar 2014, 12:44
How to do it

Last post by crythias « 04 Mar 2014, 02:41
Replies: 7
by maayanay » 01 Mar 2014, 13:31

7 Replies

3362 Views

Last post by crythias
04 Mar 2014, 02:41
Email Problem

Last post by 223roni256 « 03 Mar 2014, 23:29
Replies: 4
by 223roni256 » 28 Feb 2014, 12:02

4 Replies

2084 Views

Last post by 223roni256
03 Mar 2014, 23:29
apache2-perl-startup.pl not running

Last post by jojo « 03 Mar 2014, 18:53
Replies: 3
by Gunjan » 03 Mar 2014, 11:50

3 Replies

2186 Views

Last post by jojo
03 Mar 2014, 18:53
Ticket States

Last post by tpriede « 03 Mar 2014, 18:29
Replies: 5
by tpriede » 03 Mar 2014, 17:45

5 Replies

1299 Views

Last post by tpriede
03 Mar 2014, 18:29
Error message from cron when ever emails are picked up

Last post by ZimboKraut « 03 Mar 2014, 15:57
Replies: 10
by ZimboKraut » 28 Feb 2014, 11:46

10 Replies

3071 Views

Last post by ZimboKraut
03 Mar 2014, 15:57
Install ActivePerl32bit on Windows 2008 Server 64bit

Last post by Garik « 03 Mar 2014, 15:38
Replies: 5
by Garik » 28 Feb 2014, 10:23

5 Replies

1672 Views

Last post by Garik
03 Mar 2014, 15:38
some little problems

Last post by crythias « 03 Mar 2014, 15:30
Replies: 1
by benligil » 03 Mar 2014, 15:26

1 Replies

405 Views

Last post by crythias
03 Mar 2014, 15:30
How to Change color of Priorities

Last post by reneeb « 03 Mar 2014, 10:13
Replies: 5
by Gunjan » 28 Feb 2014, 14:04

5 Replies

1530 Views

Last post by reneeb
03 Mar 2014, 10:13
Agent FAQ Explorer

Last post by jojo « 03 Mar 2014, 09:54
Replies: 2
by hongphuc » 26 Feb 2014, 05:26

2 Replies

1453 Views

Last post by jojo
03 Mar 2014, 09:54
Reminder of pending tickets

Last post by crythias « 03 Mar 2014, 06:38
Replies: 5
by aamira » 03 Mar 2014, 00:44

5 Replies

1828 Views

Last post by crythias
03 Mar 2014, 06:38
OTRS automatic add client's

Last post by crythias « 02 Mar 2014, 14:56
Replies: 1
by 223roni256 » 02 Mar 2014, 11:40

1 Replies

713 Views

Last post by crythias
02 Mar 2014, 14:56
Sending Emails to an Address which ends up in another Queue

Last post by jojo « 02 Mar 2014, 11:54
Replies: 1
by branleb » 02 Mar 2014, 05:35

1 Replies

527 Views

Last post by jojo
02 Mar 2014, 11:54
Postmaster Filter

Last post by dolfiz « 28 Feb 2014, 20:25
Replies: 12
by dolfiz » 28 Feb 2014, 17:23

12 Replies

5049 Views

Last post by dolfiz
28 Feb 2014, 20:25
OTRS migration 3.0.11 to latest on Ubuntu 10

Last post by crythias « 28 Feb 2014, 18:43
Replies: 3
by Bravo » 28 Feb 2014, 18:09

3 Replies

683 Views

Last post by crythias
28 Feb 2014, 18:43
Unable to receive feedback survey form using OTRS

Last post by crythias « 28 Feb 2014, 16:13
Replies: 3
by Bravo » 28 Feb 2014, 15:41

3 Replies

759 Views

Last post by crythias
28 Feb 2014, 16:13
Import Company and Clients

Last post by crythias « 28 Feb 2014, 16:07
Replies: 2
by 223roni256 » 28 Feb 2014, 14:30

2 Replies

748 Views

Last post by crythias
28 Feb 2014, 16:07
FAQ Module - Search problem

Last post by jojo « 28 Feb 2014, 15:16
Replies: 1
by keitarobr » 28 Feb 2014, 14:37

1 Replies

1158 Views

Last post by jojo
28 Feb 2014, 15:16
Ticket state not changing

Last post by maayanay « 28 Feb 2014, 14:47
Replies: 6
by maayanay » 28 Feb 2014, 11:14

6 Replies

1835 Views

Last post by maayanay
28 Feb 2014, 14:47
[SOLVED] Upgrade 3.2.15 to 3.3.5 failed

Last post by srenon « 28 Feb 2014, 13:14
Replies: 6
by srenon » 25 Feb 2014, 15:08

6 Replies

2466 Views

Last post by srenon
28 Feb 2014, 13:14
Otrs icons above menu

Last post by jojo « 28 Feb 2014, 09:19
Replies: 4
by 223roni256 » 20 Jan 2014, 22:43

4 Replies

1912 Views

Last post by jojo
28 Feb 2014, 09:19
Understanding QUEUE

Last post by maayanay « 28 Feb 2014, 01:34
Replies: 2
by maayanay » 27 Feb 2014, 11:15

2 Replies

1033 Views

Last post by maayanay
28 Feb 2014, 01:34
PostMaster Filter

Last post by tnieman « 28 Feb 2014, 00:43
Replies: 5
by tnieman » 17 Jan 2014, 00:15

5 Replies

5005 Views

Last post by tnieman
28 Feb 2014, 00:43
CustomerData

Last post by loewa « 27 Feb 2014, 15:38

by loewa » 27 Feb 2014, 15:38

0 Replies

427 Views

Last post by loewa
27 Feb 2014, 15:38
How to filter for customer IDs in ticket filters

Last post by KhaledBlah « 27 Feb 2014, 11:56

by KhaledBlah » 27 Feb 2014, 11:56

0 Replies

847 Views

Last post by KhaledBlah
27 Feb 2014, 11:56
How to order default columns (OTRS 3.3.x)

Last post by KhaledBlah « 27 Feb 2014, 11:44

by KhaledBlah » 27 Feb 2014, 11:44

0 Replies

940 Views

Last post by KhaledBlah
27 Feb 2014, 11:44
Postmaster Filter

Last post by maayanay « 27 Feb 2014, 10:55
Replies: 16
by maayanay » 26 Feb 2014, 16:57

16 Replies

7026 Views

Last post by maayanay
27 Feb 2014, 10:55
OTRS auth problem

Last post by seanoreilly « 27 Feb 2014, 10:12
Replies: 14
by 223roni256 » 28 Jan 2014, 15:35

14 Replies

6277 Views

Last post by seanoreilly
27 Feb 2014, 10:12
Permission problems after upgrade to 3.3.5 only on index.pl

Last post by fledeboer « 27 Feb 2014, 09:52
Replies: 2
by fledeboer » 27 Feb 2014, 01:07

2 Replies

624 Views

Last post by fledeboer
27 Feb 2014, 09:52
otrs 3.3.4 AgentTicketOverviewSmall.dtl

Last post by shailesh « 27 Feb 2014, 09:10

by shailesh » 27 Feb 2014, 09:10

0 Replies

666 Views

Last post by shailesh
27 Feb 2014, 09:10
Display Close tickets in Customer Information

Last post by ndhvu275 « 27 Feb 2014, 08:59
Replies: 2
by ndhvu275 » 25 Feb 2014, 13:04

2 Replies

1958 Views

Last post by ndhvu275
27 Feb 2014, 08:59
Dynamic Fields linked with queue/group

Last post by danny0312 « 26 Feb 2014, 23:39
Replies: 5
by danny0312 » 26 Feb 2014, 21:17

5 Replies

2922 Views

Last post by danny0312
26 Feb 2014, 23:39
How to log mail sent?

Last post by dolfiz « 26 Feb 2014, 18:32
Replies: 4
by dolfiz » 26 Feb 2014, 16:58

4 Replies

3534 Views

Last post by dolfiz
26 Feb 2014, 18:32
Delete Tickets and attachements with GenericAgent

Last post by crythias « 26 Feb 2014, 18:12
Replies: 5
by adestis » 26 Feb 2014, 17:31

5 Replies

3599 Views

Last post by crythias
26 Feb 2014, 18:12

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