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ticket move show tree selection on dropdown

Last post by MatjazBF « 11 Feb 2014, 10:56
Replies: 5
by MatjazBF » 05 Feb 2014, 16:07

5 Replies

2806 Views

Last post by MatjazBF
11 Feb 2014, 10:56
Error after migration from OTRS 3.0.4

Last post by seesiva « 11 Feb 2014, 09:00

by seesiva » 11 Feb 2014, 09:00

0 Replies

637 Views

Last post by seesiva
11 Feb 2014, 09:00
Quoting all participant on Reply

Last post by danchitu86 « 11 Feb 2014, 08:41
Replies: 2
by danchitu86 » 21 Jan 2014, 10:06

2 Replies

1247 Views

Last post by danchitu86
11 Feb 2014, 08:41
How do Salutations, signatures and auto responses work

Last post by crythias « 10 Feb 2014, 16:30
Replies: 2
by jkimmel » 10 Feb 2014, 13:28

2 Replies

1701 Views

Last post by crythias
10 Feb 2014, 16:30
SLA - Pending Auto - Closed ticket time

Last post by crythias « 10 Feb 2014, 16:27
Replies: 2
by Gonzalo » 07 Feb 2014, 14:45

2 Replies

1105 Views

Last post by crythias
10 Feb 2014, 16:27
OTRS 3.3 Tags

Last post by crythias « 10 Feb 2014, 15:26
Replies: 1
by jkimmel » 10 Feb 2014, 13:23

1 Replies

997 Views

Last post by crythias
10 Feb 2014, 15:26
[SOLVED] New state and email followup not updating state

Last post by neyz « 09 Feb 2014, 19:29
Replies: 1
by neyz » 09 Feb 2014, 19:23

1 Replies

1193 Views

Last post by neyz
09 Feb 2014, 19:29
Host Based Skin for Customerfrontend

Last post by crythias « 07 Feb 2014, 15:02
Replies: 2
by StephanZ » 05 Feb 2014, 18:53

2 Replies

874 Views

Last post by crythias
07 Feb 2014, 15:02
Some tickets to set hide on customer portal only

Last post by crythias « 07 Feb 2014, 14:58
Replies: 4
by GMunjal » 05 Feb 2014, 14:14

4 Replies

2143 Views

Last post by crythias
07 Feb 2014, 14:58
Remove Installed rpm file

Last post by Gunjan « 07 Feb 2014, 12:53
Replies: 2
by Gunjan » 07 Feb 2014, 11:59

2 Replies

1248 Views

Last post by Gunjan
07 Feb 2014, 12:53
ActivePerl Otrs Modules

Last post by pingos « 06 Feb 2014, 14:54
Replies: 2
by pingos » 06 Feb 2014, 13:41

2 Replies

1414 Views

Last post by pingos
06 Feb 2014, 14:54
Change order of fields in AgentTicketEmail.dtl and Phote.dtl

Last post by reneeb « 06 Feb 2014, 10:55
Replies: 3
by xax0 » 30 Jan 2014, 13:32

3 Replies

1790 Views

Last post by reneeb
06 Feb 2014, 10:55
OTRS scheduler not working with oracle

Last post by memmy « 06 Feb 2014, 08:35
Replies: 2
by dushyantmdave » 10 Feb 2013, 12:18

2 Replies

1551 Views

Last post by memmy
06 Feb 2014, 08:35
Stats module printing Customer User first and last name

Last post by xax0 « 05 Feb 2014, 18:16

by xax0 » 05 Feb 2014, 18:16

0 Replies

838 Views

Last post by xax0
05 Feb 2014, 18:16
Debug Mode for detailed log (ACLs)

Last post by dolfiz « 05 Feb 2014, 17:55
Replies: 2
by dolfiz » 05 Feb 2014, 13:56

2 Replies

2249 Views

Last post by dolfiz
05 Feb 2014, 17:55
Need some help with a SQL query

Last post by crythias « 05 Feb 2014, 16:15
Replies: 1
by christophergidlof » 05 Feb 2014, 15:39

1 Replies

624 Views

Last post by crythias
05 Feb 2014, 16:15
& sign and customer records problem

Last post by xax0 « 05 Feb 2014, 15:58

by xax0 » 05 Feb 2014, 15:58

0 Replies

909 Views

Last post by xax0
05 Feb 2014, 15:58
TICKET UPDATE - Generic Interface - Access Denied[SOLVED]

Last post by fmattos « 05 Feb 2014, 03:33
Replies: 3
by fmattos » 03 Feb 2014, 21:49

3 Replies

3255 Views

Last post by fmattos
05 Feb 2014, 03:33
New ticket - Side bar shows info of customer 1 if not found

Last post by dolfiz « 04 Feb 2014, 18:22
Replies: 5
by dolfiz » 04 Feb 2014, 15:42

5 Replies

1475 Views

Last post by dolfiz
04 Feb 2014, 18:22
Setting timezone for sub-hour offsets - e.g. India UTC +5:30

Last post by Mothra « 04 Feb 2014, 17:47
Replies: 4
by Mothra » 04 Feb 2014, 14:16

4 Replies

3894 Views

Last post by Mothra
04 Feb 2014, 17:47
Date check

Last post by erobust « 04 Feb 2014, 09:38
Replies: 2
by erobust » 03 Feb 2014, 23:16

2 Replies

665 Views

Last post by erobust
04 Feb 2014, 09:38
Dynamic field position

Last post by jojo « 04 Feb 2014, 00:19
Replies: 1
by erobust » 03 Feb 2014, 23:15

1 Replies

781 Views

Last post by jojo
04 Feb 2014, 00:19
Setting up privileges using ACLs and Roles/Queues

Last post by dolfiz « 03 Feb 2014, 21:30
Replies: 7
by dolfiz » 28 Jan 2014, 19:38

7 Replies

2760 Views

Last post by dolfiz
03 Feb 2014, 21:30
MySQL disconnection problem

Last post by crythias « 03 Feb 2014, 19:29
Replies: 6
by jrcmilanez » 31 Jan 2014, 13:20

6 Replies

3835 Views

Last post by crythias
03 Feb 2014, 19:29
[SOLVED] Auto responses not working, blank sender

Last post by Guybrush « 03 Feb 2014, 18:37
Replies: 7
by Guybrush » 03 Feb 2014, 15:54

7 Replies

4954 Views

Last post by Guybrush
03 Feb 2014, 18:37
New dashboard filtered bu queue

Last post by crythias « 03 Feb 2014, 15:57
Replies: 1
by StefaniaS » 03 Feb 2014, 14:56

1 Replies

856 Views

Last post by crythias
03 Feb 2014, 15:57
OTRS response

Last post by crythias « 03 Feb 2014, 15:49
Replies: 7
by aferrer » 28 Jan 2014, 10:55

7 Replies

1583 Views

Last post by crythias
03 Feb 2014, 15:49
Notify customers on agent followup

Last post by jojo « 03 Feb 2014, 14:36
Replies: 5
by pinux » 03 Feb 2014, 11:18

5 Replies

1656 Views

Last post by jojo
03 Feb 2014, 14:36
Limiting Access using Active Directory

Last post by SultanOfSwing « 03 Feb 2014, 10:36
Replies: 2
by SultanOfSwing » 31 Jan 2014, 10:39

2 Replies

1406 Views

Last post by SultanOfSwing
03 Feb 2014, 10:36
Moving ticket to a queue auto-create another ticket?

Last post by Chontelle « 03 Feb 2014, 08:21
Replies: 4
by Chontelle » 29 Jan 2014, 06:09

4 Replies

1149 Views

Last post by Chontelle
03 Feb 2014, 08:21
[SOLVED]*kinda - openSUSE Installation Error

Last post by tmoore82 « 01 Feb 2014, 06:01
Replies: 16
by tmoore82 » 28 Jan 2014, 05:27

16 Replies

15690 Views

Last post by tmoore82
01 Feb 2014, 06:01
State changing issue from pending to close

Last post by Gunjan « 01 Feb 2014, 05:11
Replies: 2
by Gunjan » 31 Jan 2014, 13:21

2 Replies

1254 Views

Last post by Gunjan
01 Feb 2014, 05:11
Empty stats page

Last post by yuri0001 « 31 Jan 2014, 17:41
Replies: 5
by wsouto » 29 Jan 2014, 20:05

5 Replies

2183 Views

Last post by yuri0001
31 Jan 2014, 17:41
My tickets & Company tickets in 3.3.4

Last post by yuri0001 « 31 Jan 2014, 17:01
Replies: 3
by yuri0001 » 30 Jan 2014, 13:53

3 Replies

1622 Views

Last post by yuri0001
31 Jan 2014, 17:01
LDAP clients - searching with national chars

Last post by andy17d « 31 Jan 2014, 10:38
Replies: 4
by andy17d » 30 Jan 2014, 15:36

4 Replies

1640 Views

Last post by andy17d
31 Jan 2014, 10:38
Wrong permission after cronjob by ZZZAAuto.pm &ZZZAuto.pm

Last post by DerMatze « 30 Jan 2014, 22:05
Replies: 2
by DerMatze » 30 Jan 2014, 10:04

2 Replies

1434 Views

Last post by DerMatze
30 Jan 2014, 22:05
Auto Follow Up

Last post by crythias « 30 Jan 2014, 20:30
Replies: 8
by slowstuff » 30 Jan 2014, 16:16

8 Replies

2934 Views

Last post by crythias
30 Jan 2014, 20:30
Remove Hyphen

Last post by zip « 30 Jan 2014, 18:33
Replies: 2
by zip » 30 Jan 2014, 17:03

2 Replies

1141 Views

Last post by zip
30 Jan 2014, 18:33
Due date of the ticket

Last post by crythias « 30 Jan 2014, 15:10
Replies: 1
by mallesh » 30 Jan 2014, 13:21

1 Replies

951 Views

Last post by crythias
30 Jan 2014, 15:10
About stats

Last post by rjmlyon69 « 29 Jan 2014, 10:56

by rjmlyon69 » 29 Jan 2014, 10:56

0 Replies

625 Views

Last post by rjmlyon69
29 Jan 2014, 10:56
Fetching from non-default IMAP/POP3 port

Last post by seberget2 « 29 Jan 2014, 09:46
Replies: 1
by koki » 27 Jan 2014, 15:01

1 Replies

1591 Views

Last post by seberget2
29 Jan 2014, 09:46
Queue filter errors

Last post by Speedg33k « 29 Jan 2014, 03:31

by Speedg33k » 29 Jan 2014, 03:31

0 Replies

595 Views

Last post by Speedg33k
29 Jan 2014, 03:31
How to add owner link to dashboard

Last post by dstover « 28 Jan 2014, 16:37
Replies: 2
by dstover » 28 Jan 2014, 01:26

2 Replies

1154 Views

Last post by dstover
28 Jan 2014, 16:37
pulling accounted time from a case entry

Last post by crythias « 28 Jan 2014, 15:32
Replies: 5
by offerlam » 18 Jan 2014, 08:14

5 Replies

985 Views

Last post by crythias
28 Jan 2014, 15:32
Help! Sendmail in OTRS Appliance not work

Last post by ntp « 28 Jan 2014, 15:02

by ntp » 28 Jan 2014, 15:02

0 Replies

522 Views

Last post by ntp
28 Jan 2014, 15:02
Can't connect to local MySQL server through socket.....

Last post by thankrts « 28 Jan 2014, 12:27
Replies: 2
by thankrts » 27 Jan 2014, 08:54

2 Replies

4177 Views

Last post by thankrts
28 Jan 2014, 12:27
[SOLVED] OTRS header module problem

Last post by jojo « 28 Jan 2014, 09:20
Replies: 3
by 223roni256 » 27 Jan 2014, 11:27

3 Replies

1681 Views

Last post by jojo
28 Jan 2014, 09:20
Notification mail when ticket escalated

Last post by hongphuc « 28 Jan 2014, 06:50
Replies: 8
by hongphuc » 24 Jan 2014, 11:15

8 Replies

3438 Views

Last post by hongphuc
28 Jan 2014, 06:50
Hardcoded CustomerID?

Last post by Mothra « 27 Jan 2014, 16:05
Replies: 2
by Mothra » 22 Jan 2014, 19:04

2 Replies

2372 Views

Last post by Mothra
27 Jan 2014, 16:05
Problem with dynamic value from ext source after addon

Last post by crythias « 27 Jan 2014, 14:59
Replies: 5
by Gunjan » 27 Jan 2014, 09:23

5 Replies

1832 Views

Last post by crythias
27 Jan 2014, 14:59

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