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Last post

Agent roles and groups issue

Last post by vinesh « 19 Jan 2013, 16:20
Replies: 8
by vinesh » 23 Dec 2012, 02:42

8 Replies

2423 Views

Last post by vinesh
19 Jan 2013, 16:20
Error during install..

Last post by jojo « 19 Jan 2013, 09:22
Replies: 3
by Electromancer » 18 Jan 2013, 07:08

3 Replies

1437 Views

Last post by jojo
19 Jan 2013, 09:22
customize customer.pl

Last post by shivendra « 19 Jan 2013, 06:48
Replies: 3
by shivendra » 18 Jan 2013, 13:05

3 Replies

3916 Views

Last post by shivendra
19 Jan 2013, 06:48
No close_time

Last post by zhakal « 19 Jan 2013, 03:32

by zhakal » 19 Jan 2013, 03:32

0 Replies

974 Views

Last post by zhakal
19 Jan 2013, 03:32
OTRS - LDAP integration

Last post by dhanesh « 18 Jan 2013, 20:31
Replies: 6
by Justin » 25 Apr 2012, 14:42

6 Replies

5223 Views

Last post by dhanesh
18 Jan 2013, 20:31
[CLOSE] can I reject emails with no subject

Last post by klausneil « 18 Jan 2013, 18:39
Replies: 17
by klausneil » 05 Dec 2012, 16:23

17 Replies

11036 Views

Last post by klausneil
18 Jan 2013, 18:39
Escalation Counter Shows Wrong

Last post by otrslanka « 18 Jan 2013, 16:21
Replies: 5
by otrslanka » 18 Jan 2013, 13:27

5 Replies

2284 Views

Last post by otrslanka
18 Jan 2013, 16:21
Add more filters

Last post by ZoltanBiro « 18 Jan 2013, 12:48
Replies: 5
by ZoltanBiro » 18 Jan 2013, 11:28

5 Replies

2139 Views

Last post by ZoltanBiro
18 Jan 2013, 12:48
¿Truncate and backup Database?

Last post by AVillar « 17 Jan 2013, 22:40
Replies: 15
by AVillar » 21 Sep 2012, 23:03

15 Replies

5730 Views

Last post by AVillar
17 Jan 2013, 22:40
OTRS update agents email with agent username

Last post by pituca « 17 Jan 2013, 21:13
Replies: 4
by pituca » 17 Jan 2013, 20:23

4 Replies

1553 Views

Last post by pituca
17 Jan 2013, 21:13
Integrating with Java

Last post by jmkdev « 17 Jan 2013, 18:43
Replies: 2
by jmkdev » 16 Jan 2013, 08:37

2 Replies

1340 Views

Last post by jmkdev
17 Jan 2013, 18:43
How to make a custom field mandatory?

Last post by crythias « 17 Jan 2013, 18:29
Replies: 5
by cvieira » 16 Jan 2013, 13:00

5 Replies

2477 Views

Last post by crythias
17 Jan 2013, 18:29
Setting the pending date on customer interface

Last post by rakos « 17 Jan 2013, 18:01

by rakos » 17 Jan 2013, 18:01

0 Replies

338 Views

Last post by rakos
17 Jan 2013, 18:01
[SOLVED] Pending Date (for pending* states): Invalid Date

Last post by ashley420 « 17 Jan 2013, 17:51
Replies: 1
by ashley420 » 17 Jan 2013, 16:59

1 Replies

1376 Views

Last post by ashley420
17 Jan 2013, 17:51
Button or URL Add to Agent frontend

Last post by reneeb « 17 Jan 2013, 17:06
Replies: 6
by TAFIT » 10 Jan 2013, 23:56

6 Replies

3037 Views

Last post by reneeb
17 Jan 2013, 17:06
No SMTP working

Last post by jpera « 17 Jan 2013, 16:48
Replies: 5
by jpera » 16 Jan 2013, 18:52

5 Replies

745 Views

Last post by jpera
17 Jan 2013, 16:48
Escalation Suspend

Last post by reneeb « 17 Jan 2013, 16:40
Replies: 3
by otrslanka » 16 Jan 2013, 15:38

3 Replies

2366 Views

Last post by reneeb
17 Jan 2013, 16:40
Bulk action -> change Service?

Last post by giga0069 « 17 Jan 2013, 13:47
Replies: 2
by giga0069 » 16 Jan 2013, 10:23

2 Replies

1690 Views

Last post by giga0069
17 Jan 2013, 13:47
Manage parent ticket have child tickets are still open

Last post by ndhvu275 « 17 Jan 2013, 13:04

by ndhvu275 » 17 Jan 2013, 13:04

0 Replies

590 Views

Last post by ndhvu275
17 Jan 2013, 13:04
Customize Postmaster Filter

Last post by ndhvu275 « 17 Jan 2013, 12:49
Replies: 5
by ndhvu275 » 15 Jan 2013, 05:48

5 Replies

5778 Views

Last post by ndhvu275
17 Jan 2013, 12:49
two projects on the same otrs instance

Last post by Wolfgangf « 17 Jan 2013, 12:23
Replies: 1
by pompy » 14 Jan 2013, 18:45

1 Replies

1210 Views

Last post by Wolfgangf
17 Jan 2013, 12:23
How ID unanswerd survey/ticket

Last post by pituca « 17 Jan 2013, 04:57
Replies: 2
by pituca » 09 Jan 2013, 23:24

2 Replies

1039 Views

Last post by pituca
17 Jan 2013, 04:57
OTRS LDAP 'First bind failed' issue

Last post by terrychen « 17 Jan 2013, 04:07
Replies: 11
by terrychen » 07 Jan 2013, 12:03

11 Replies

9558 Views

Last post by terrychen
17 Jan 2013, 04:07
[solved] Defining dimensions in OTRS 3

Last post by jorjac « 17 Jan 2013, 01:47
Replies: 4
by jorjac » 16 Jan 2013, 21:16

4 Replies

2422 Views

Last post by jorjac
17 Jan 2013, 01:47
Looking for MySQL query to select "Created in Queue" value

Last post by crythias « 17 Jan 2013, 01:29
Replies: 10
by nking » 16 Jan 2013, 22:51

10 Replies

5345 Views

Last post by crythias
17 Jan 2013, 01:29
Sub Queues not shown in Queue View if Parent Queue is empty

Last post by jojo « 16 Jan 2013, 21:09
Replies: 1
by jibsonline » 16 Jan 2013, 19:52

1 Replies

866 Views

Last post by jojo
16 Jan 2013, 21:09
I can not see all customers in the customer menu!

Last post by mcortes « 16 Jan 2013, 19:03
Replies: 2
by mcortes » 16 Jan 2013, 18:08

2 Replies

1004 Views

Last post by mcortes
16 Jan 2013, 19:03
[SOLVED] Dashboard Filter

Last post by ashley420 « 16 Jan 2013, 16:55
Replies: 5
by ashley420 » 15 Jan 2013, 12:29

5 Replies

2560 Views

Last post by ashley420
16 Jan 2013, 16:55
(SOLVED) Attachment confusion

Last post by crythias « 16 Jan 2013, 15:20
Replies: 1
by bayerex » 16 Jan 2013, 13:13

1 Replies

873 Views

Last post by crythias
16 Jan 2013, 15:20
otrs strippng attachments laregr than 2 megs in size

Last post by jojo « 16 Jan 2013, 14:43
Replies: 1
by deansyst » 16 Jan 2013, 13:36

1 Replies

1038 Views

Last post by jojo
16 Jan 2013, 14:43
Mandatory field for service

Last post by Ribravo « 16 Jan 2013, 11:43
Replies: 5
by brightrif » 06 Feb 2012, 18:49

5 Replies

2961 Views

Last post by Ribravo
16 Jan 2013, 11:43
Problem when using cron to auto-send statistics reports

Last post by Mike_B « 16 Jan 2013, 11:32
Replies: 3
by dwg » 11 Nov 2011, 21:47

3 Replies

3547 Views

Last post by Mike_B
16 Jan 2013, 11:32
Trying to launch installer.

Last post by jojo « 16 Jan 2013, 09:37
Replies: 2
by Electromancer » 16 Jan 2013, 06:06

2 Replies

1364 Views

Last post by jojo
16 Jan 2013, 09:37
OTRS On Shared Web Host

Last post by jojo « 16 Jan 2013, 09:33
Replies: 1
by vladvladvlad » 16 Jan 2013, 08:57

1 Replies

1161 Views

Last post by jojo
16 Jan 2013, 09:33
Loosing CSS styles

Last post by rufi86 « 16 Jan 2013, 00:57
Replies: 4
by rufi86 » 15 Jan 2013, 01:59

4 Replies

1727 Views

Last post by rufi86
16 Jan 2013, 00:57
Costumer limit OTRS 3.1 [Solved]

Last post by guillo « 15 Jan 2013, 22:23
Replies: 2
by guillo » 15 Jan 2013, 20:46

2 Replies

2051 Views

Last post by guillo
15 Jan 2013, 22:23
[SOLVED] Date changes to current date when editing asset

Last post by jschlueter « 15 Jan 2013, 20:43
Replies: 8
by jschlueter » 28 Jun 2012, 20:04

8 Replies

3265 Views

Last post by jschlueter
15 Jan 2013, 20:43
Tickets not updating

Last post by reneeb « 15 Jan 2013, 17:00
Replies: 1
by cmontanaro » 14 Jan 2013, 18:39

1 Replies

584 Views

Last post by reneeb
15 Jan 2013, 17:00
Chaging Exisiting Priorities Affect to Existing Data

Last post by crythias « 15 Jan 2013, 14:36
Replies: 1
by otrslanka » 15 Jan 2013, 07:46

1 Replies

1118 Views

Last post by crythias
15 Jan 2013, 14:36
Boolean operator search

Last post by jojo « 15 Jan 2013, 11:48
Replies: 5
by longnguyenotrs » 09 Jan 2013, 08:41

5 Replies

1997 Views

Last post by jojo
15 Jan 2013, 11:48
Mail not being sent - Impossible to send message

Last post by KPS « 15 Jan 2013, 11:17
Replies: 27
by KPS » 28 Aug 2012, 15:53

27 Replies

30512 Views

Last post by KPS
15 Jan 2013, 11:17
No cron job for OTRS

Last post by shivendra « 15 Jan 2013, 10:06
Replies: 2
by shivendra » 12 Jan 2013, 10:11

2 Replies

1400 Views

Last post by shivendra
15 Jan 2013, 10:06
OTRS HTTPS Config

Last post by jojo « 15 Jan 2013, 09:20
Replies: 1
by otrslanka » 15 Jan 2013, 07:38

1 Replies

1353 Views

Last post by jojo
15 Jan 2013, 09:20
ACL for Queue to Limit Available Services

Last post by crythias « 15 Jan 2013, 00:02
Replies: 1
by tnieman » 14 Jan 2013, 22:53

1 Replies

847 Views

Last post by crythias
15 Jan 2013, 00:02
Queue View Not showing if Parent Queue is empty

Last post by jibsonline « 14 Jan 2013, 18:06

by jibsonline » 14 Jan 2013, 18:06

0 Replies

417 Views

Last post by jibsonline
14 Jan 2013, 18:06
SLA configuration on OTRS, need help

Last post by msalejandro « 14 Jan 2013, 16:52

by msalejandro » 14 Jan 2013, 16:52

0 Replies

405 Views

Last post by msalejandro
14 Jan 2013, 16:52
perl Editor for OTRS development

Last post by ferrosti « 14 Jan 2013, 13:35
Replies: 2
by tripti_rai2005 » 05 Dec 2012, 11:11

2 Replies

2051 Views

Last post by ferrosti
14 Jan 2013, 13:35
[HELP] Scheduler Not Running

Last post by Wolfgangf « 14 Jan 2013, 12:38
Replies: 2
by skullz » 10 Jan 2013, 04:27

2 Replies

1560 Views

Last post by Wolfgangf
14 Jan 2013, 12:38
how to hide dynamic fields?

Last post by crythias « 12 Jan 2013, 23:46
Replies: 1
by dedes » 12 Jan 2013, 20:43

1 Replies

652 Views

Last post by crythias
12 Jan 2013, 23:46
Internal Server Error

Last post by rufi86 « 12 Jan 2013, 22:06
Replies: 6
by rufi86 » 11 Jan 2013, 04:29

6 Replies

1565 Views

Last post by rufi86
12 Jan 2013, 22:06

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