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Manage parent ticket have child tickets are still open

Last post by ndhvu275 « 17 Jan 2013, 13:04

by ndhvu275 » 17 Jan 2013, 13:04

0 Replies

577 Views

Last post by ndhvu275
17 Jan 2013, 13:04
Customize Postmaster Filter

Last post by ndhvu275 « 17 Jan 2013, 12:49
Replies: 5
by ndhvu275 » 15 Jan 2013, 05:48

5 Replies

5654 Views

Last post by ndhvu275
17 Jan 2013, 12:49
two projects on the same otrs instance

Last post by Wolfgangf « 17 Jan 2013, 12:23
Replies: 1
by pompy » 14 Jan 2013, 18:45

1 Replies

1188 Views

Last post by Wolfgangf
17 Jan 2013, 12:23
How ID unanswerd survey/ticket

Last post by pituca « 17 Jan 2013, 04:57
Replies: 2
by pituca » 09 Jan 2013, 23:24

2 Replies

1020 Views

Last post by pituca
17 Jan 2013, 04:57
OTRS LDAP 'First bind failed' issue

Last post by terrychen « 17 Jan 2013, 04:07
Replies: 11
by terrychen » 07 Jan 2013, 12:03

11 Replies

9401 Views

Last post by terrychen
17 Jan 2013, 04:07
[solved] Defining dimensions in OTRS 3

Last post by jorjac « 17 Jan 2013, 01:47
Replies: 4
by jorjac » 16 Jan 2013, 21:16

4 Replies

2387 Views

Last post by jorjac
17 Jan 2013, 01:47
Looking for MySQL query to select "Created in Queue" value

Last post by crythias « 17 Jan 2013, 01:29
Replies: 10
by nking » 16 Jan 2013, 22:51

10 Replies

5262 Views

Last post by crythias
17 Jan 2013, 01:29
Sub Queues not shown in Queue View if Parent Queue is empty

Last post by jojo « 16 Jan 2013, 21:09
Replies: 1
by jibsonline » 16 Jan 2013, 19:52

1 Replies

840 Views

Last post by jojo
16 Jan 2013, 21:09
I can not see all customers in the customer menu!

Last post by mcortes « 16 Jan 2013, 19:03
Replies: 2
by mcortes » 16 Jan 2013, 18:08

2 Replies

983 Views

Last post by mcortes
16 Jan 2013, 19:03
[SOLVED] Dashboard Filter

Last post by ashley420 « 16 Jan 2013, 16:55
Replies: 5
by ashley420 » 15 Jan 2013, 12:29

5 Replies

2530 Views

Last post by ashley420
16 Jan 2013, 16:55
(SOLVED) Attachment confusion

Last post by crythias « 16 Jan 2013, 15:20
Replies: 1
by bayerex » 16 Jan 2013, 13:13

1 Replies

859 Views

Last post by crythias
16 Jan 2013, 15:20
otrs strippng attachments laregr than 2 megs in size

Last post by jojo « 16 Jan 2013, 14:43
Replies: 1
by deansyst » 16 Jan 2013, 13:36

1 Replies

1011 Views

Last post by jojo
16 Jan 2013, 14:43
Mandatory field for service

Last post by Ribravo « 16 Jan 2013, 11:43
Replies: 5
by brightrif » 06 Feb 2012, 18:49

5 Replies

2922 Views

Last post by Ribravo
16 Jan 2013, 11:43
Problem when using cron to auto-send statistics reports

Last post by Mike_B « 16 Jan 2013, 11:32
Replies: 3
by dwg » 11 Nov 2011, 21:47

3 Replies

3485 Views

Last post by Mike_B
16 Jan 2013, 11:32
Trying to launch installer.

Last post by jojo « 16 Jan 2013, 09:37
Replies: 2
by Electromancer » 16 Jan 2013, 06:06

2 Replies

1340 Views

Last post by jojo
16 Jan 2013, 09:37
OTRS On Shared Web Host

Last post by jojo « 16 Jan 2013, 09:33
Replies: 1
by vladvladvlad » 16 Jan 2013, 08:57

1 Replies

1148 Views

Last post by jojo
16 Jan 2013, 09:33
Loosing CSS styles

Last post by rufi86 « 16 Jan 2013, 00:57
Replies: 4
by rufi86 » 15 Jan 2013, 01:59

4 Replies

1698 Views

Last post by rufi86
16 Jan 2013, 00:57
Costumer limit OTRS 3.1 [Solved]

Last post by guillo « 15 Jan 2013, 22:23
Replies: 2
by guillo » 15 Jan 2013, 20:46

2 Replies

2026 Views

Last post by guillo
15 Jan 2013, 22:23
[SOLVED] Date changes to current date when editing asset

Last post by jschlueter « 15 Jan 2013, 20:43
Replies: 8
by jschlueter » 28 Jun 2012, 20:04

8 Replies

3198 Views

Last post by jschlueter
15 Jan 2013, 20:43
Tickets not updating

Last post by reneeb « 15 Jan 2013, 17:00
Replies: 1
by cmontanaro » 14 Jan 2013, 18:39

1 Replies

569 Views

Last post by reneeb
15 Jan 2013, 17:00
Chaging Exisiting Priorities Affect to Existing Data

Last post by crythias « 15 Jan 2013, 14:36
Replies: 1
by otrslanka » 15 Jan 2013, 07:46

1 Replies

1102 Views

Last post by crythias
15 Jan 2013, 14:36
Boolean operator search

Last post by jojo « 15 Jan 2013, 11:48
Replies: 5
by longnguyenotrs » 09 Jan 2013, 08:41

5 Replies

1950 Views

Last post by jojo
15 Jan 2013, 11:48
Mail not being sent - Impossible to send message

Last post by KPS « 15 Jan 2013, 11:17
Replies: 27
by KPS » 28 Aug 2012, 15:53

27 Replies

30376 Views

Last post by KPS
15 Jan 2013, 11:17
No cron job for OTRS

Last post by shivendra « 15 Jan 2013, 10:06
Replies: 2
by shivendra » 12 Jan 2013, 10:11

2 Replies

1380 Views

Last post by shivendra
15 Jan 2013, 10:06
OTRS HTTPS Config

Last post by jojo « 15 Jan 2013, 09:20
Replies: 1
by otrslanka » 15 Jan 2013, 07:38

1 Replies

1332 Views

Last post by jojo
15 Jan 2013, 09:20
ACL for Queue to Limit Available Services

Last post by crythias « 15 Jan 2013, 00:02
Replies: 1
by tnieman » 14 Jan 2013, 22:53

1 Replies

827 Views

Last post by crythias
15 Jan 2013, 00:02
Queue View Not showing if Parent Queue is empty

Last post by jibsonline « 14 Jan 2013, 18:06

by jibsonline » 14 Jan 2013, 18:06

0 Replies

400 Views

Last post by jibsonline
14 Jan 2013, 18:06
SLA configuration on OTRS, need help

Last post by msalejandro « 14 Jan 2013, 16:52

by msalejandro » 14 Jan 2013, 16:52

0 Replies

388 Views

Last post by msalejandro
14 Jan 2013, 16:52
perl Editor for OTRS development

Last post by ferrosti « 14 Jan 2013, 13:35
Replies: 2
by tripti_rai2005 » 05 Dec 2012, 11:11

2 Replies

2015 Views

Last post by ferrosti
14 Jan 2013, 13:35
[HELP] Scheduler Not Running

Last post by Wolfgangf « 14 Jan 2013, 12:38
Replies: 2
by skullz » 10 Jan 2013, 04:27

2 Replies

1537 Views

Last post by Wolfgangf
14 Jan 2013, 12:38
how to hide dynamic fields?

Last post by crythias « 12 Jan 2013, 23:46
Replies: 1
by dedes » 12 Jan 2013, 20:43

1 Replies

637 Views

Last post by crythias
12 Jan 2013, 23:46
Internal Server Error

Last post by rufi86 « 12 Jan 2013, 22:06
Replies: 6
by rufi86 » 11 Jan 2013, 04:29

6 Replies

1538 Views

Last post by rufi86
12 Jan 2013, 22:06
how to edit article of replied ticket

Last post by crythias « 12 Jan 2013, 16:50
Replies: 5
by shivendra » 09 Jan 2013, 12:29

5 Replies

2197 Views

Last post by crythias
12 Jan 2013, 16:50
Customers of the same company can see including tickets??

Last post by shivendra « 12 Jan 2013, 10:05
Replies: 1
by mcortes » 11 Jan 2013, 21:35

1 Replies

971 Views

Last post by shivendra
12 Jan 2013, 10:05
custom signature per agent

Last post by black9 « 11 Jan 2013, 22:49
Replies: 2
by black9 » 11 Jan 2013, 17:52

2 Replies

1367 Views

Last post by black9
11 Jan 2013, 22:49
[solved] Error Message: Can't write ConfigItem!

Last post by jorjac « 11 Jan 2013, 21:04
Replies: 5
by jorjac » 10 Jan 2013, 23:43

5 Replies

2775 Views

Last post by jorjac
11 Jan 2013, 21:04
Need TicketID!!

Last post by reneeb « 11 Jan 2013, 14:03
Replies: 2
by Cori » 10 Jan 2013, 15:24

2 Replies

1258 Views

Last post by reneeb
11 Jan 2013, 14:03
HTTP GET Commands to Fill fields with values

Last post by oscarferreira1 « 11 Jan 2013, 11:50
Replies: 9
by oscarferreira1 » 07 Jan 2013, 11:15

9 Replies

2793 Views

Last post by oscarferreira1
11 Jan 2013, 11:50
Single Sign on how?

Last post by jojo « 11 Jan 2013, 09:14
Replies: 8
by tripti_rai2005 » 25 Oct 2012, 11:33

8 Replies

4847 Views

Last post by jojo
11 Jan 2013, 09:14
Page being refresh when selecting dynamic dropdown field

Last post by vladvladvlad « 11 Jan 2013, 02:49
Replies: 3
by vladvladvlad » 10 Jan 2013, 11:34

3 Replies

1210 Views

Last post by vladvladvlad
11 Jan 2013, 02:49
How to restart the OTRS service in Linux ?

Last post by jojo « 10 Jan 2013, 15:31
Replies: 3
by terrychen » 10 Jan 2013, 12:18

3 Replies

8098 Views

Last post by jojo
10 Jan 2013, 15:31
Getting Same Dupicated Notifications

Last post by otrslanka « 10 Jan 2013, 10:03

by otrslanka » 10 Jan 2013, 10:03

0 Replies

846 Views

Last post by otrslanka
10 Jan 2013, 10:03
How to change default From customer in New phone ticket

Last post by katerina « 10 Jan 2013, 09:38
Replies: 1
by katerina » 09 Jan 2013, 17:00

1 Replies

1279 Views

Last post by katerina
10 Jan 2013, 09:38
Incremental spaces in ticket subject

Last post by bin « 09 Jan 2013, 16:24

by bin » 09 Jan 2013, 16:24

0 Replies

791 Views

Last post by bin
09 Jan 2013, 16:24
Disaster Recovery Site

Last post by tnieman « 09 Jan 2013, 00:51

by tnieman » 09 Jan 2013, 00:51

0 Replies

587 Views

Last post by tnieman
09 Jan 2013, 00:51
[SOLVED]Hide overflow text part of column in Dashboard table

Last post by longnguyenotrs « 08 Jan 2013, 18:55
Replies: 3
by longnguyenotrs » 07 Jan 2013, 19:10

3 Replies

1221 Views

Last post by longnguyenotrs
08 Jan 2013, 18:55
stats are not coming

Last post by madhoos « 08 Jan 2013, 10:17
Replies: 1
by madhoos » 08 Jan 2013, 05:47

1 Replies

823 Views

Last post by madhoos
08 Jan 2013, 10:17
iPhoneHandle & json.pl

Last post by reeckz « 07 Jan 2013, 17:05
Replies: 2
by reeckz » 07 Jan 2013, 09:59

2 Replies

1493 Views

Last post by reeckz
07 Jan 2013, 17:05
Fetch mail cron job not working

Last post by otrslanka « 07 Jan 2013, 12:01
Replies: 3
by otrslanka » 06 Jan 2013, 16:35

3 Replies

6001 Views

Last post by otrslanka
07 Jan 2013, 12:01
Sender Email is tied with the SMTP Settings

Last post by neta812 « 07 Jan 2013, 10:09
Replies: 3
by neta812 » 04 Jan 2013, 12:52

3 Replies

761 Views

Last post by neta812
07 Jan 2013, 10:09

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