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500 Internal Server Error

Last post by crythias « 27 Jun 2012, 17:18
Replies: 1
by Vikce » 27 Jun 2012, 09:40

1 Replies

831 Views

Last post by crythias
27 Jun 2012, 17:18
ACL State OTRS 3.1 fail

Last post by miguelmz « 27 Jun 2012, 16:01
Replies: 6
by miguelmz » 16 Feb 2012, 15:29

6 Replies

3232 Views

Last post by miguelmz
27 Jun 2012, 16:01
Ticket zoom to show specific free text

Last post by rafaqf « 27 Jun 2012, 15:16
Replies: 5
by BreadMurderer » 15 Dec 2011, 13:14

5 Replies

1889 Views

Last post by rafaqf
27 Jun 2012, 15:16
no open tickets in status view

Last post by Majed17 « 27 Jun 2012, 13:44
Replies: 1
by Majed17 » 27 Jun 2012, 12:04

1 Replies

627 Views

Last post by Majed17
27 Jun 2012, 13:44
add dropdown field in CustomerUser

Last post by LukeSkyWalker « 27 Jun 2012, 09:47
Replies: 5
by LukeSkyWalker » 25 Jun 2012, 12:34

5 Replies

889 Views

Last post by LukeSkyWalker
27 Jun 2012, 09:47
[Solved]Group Emails

Last post by jladd « 27 Jun 2012, 00:48
Replies: 4
by jladd » 26 Jun 2012, 21:01

4 Replies

1518 Views

Last post by jladd
27 Jun 2012, 00:48
Change Network Scheme

Last post by Jerec « 26 Jun 2012, 22:33
Replies: 2
by Jerec » 26 Jun 2012, 20:20

2 Replies

1113 Views

Last post by Jerec
26 Jun 2012, 22:33
client administrators for hosted service

Last post by trenco « 26 Jun 2012, 17:36

by trenco » 26 Jun 2012, 17:36

0 Replies

449 Views

Last post by trenco
26 Jun 2012, 17:36
[otrs 2.4.7] Notification Event mail problem

Last post by land0 « 26 Jun 2012, 17:26
Replies: 5
by land0 » 26 Jun 2012, 14:24

5 Replies

875 Views

Last post by land0
26 Jun 2012, 17:26
how to update OTRS helpdesk from 3.1.6 to 3.1.7

Last post by crythias « 26 Jun 2012, 17:21
Replies: 1
by cosmos77 » 26 Jun 2012, 15:59

1 Replies

724 Views

Last post by crythias
26 Jun 2012, 17:21
[SOLVED] Cannot connect to DB SQL Server 2008 Express

Last post by andreaska « 26 Jun 2012, 16:58
Replies: 5
by andreaska » 26 Jun 2012, 14:17

5 Replies

6773 Views

Last post by andreaska
26 Jun 2012, 16:58
Lots of repeating Apache log errors in 3.1.6

Last post by Kilstapeter « 26 Jun 2012, 16:53
Replies: 3
by Kilstapeter » 25 Jun 2012, 10:39

3 Replies

1743 Views

Last post by Kilstapeter
26 Jun 2012, 16:53
Column headers in SQL Box

Last post by HervE « 26 Jun 2012, 15:58
Replies: 7
by HervE » 01 Dec 2011, 11:52

7 Replies

4671 Views

Last post by HervE
26 Jun 2012, 15:58
ldap authentication fails

Last post by crythias « 26 Jun 2012, 15:03
Replies: 2
by ilang » 26 Jun 2012, 09:37

2 Replies

997 Views

Last post by crythias
26 Jun 2012, 15:03
Zabbix + OTRS Closed ticket

Last post by crythias « 26 Jun 2012, 14:54
Replies: 5
by clesio » 25 Jun 2012, 23:18

5 Replies

7957 Views

Last post by crythias
26 Jun 2012, 14:54
Scheduling ticket

Last post by crythias « 25 Jun 2012, 17:48
Replies: 1
by maironcosta » 25 Jun 2012, 15:55

1 Replies

932 Views

Last post by crythias
25 Jun 2012, 17:48
Understanding AuthSyncModule

Last post by CakeMonitor « 25 Jun 2012, 14:43
Replies: 2
by CakeMonitor » 25 Jun 2012, 12:41

2 Replies

2064 Views

Last post by CakeMonitor
25 Jun 2012, 14:43
[OTRS-2.4.7] auto assign oldest ticket to agent

Last post by crythias « 25 Jun 2012, 14:37
Replies: 1
by paxil » 25 Jun 2012, 10:52

1 Replies

397 Views

Last post by crythias
25 Jun 2012, 14:37
[SOLVED]Active Directory and Company Tickets

Last post by FlorentD2SI « 25 Jun 2012, 10:40
Replies: 2
by FlorentD2SI » 18 Jun 2012, 18:17

2 Replies

688 Views

Last post by FlorentD2SI
25 Jun 2012, 10:40
Statistics - Duration of a Ticket in one Queue

Last post by pizzadood « 25 Jun 2012, 08:25
Replies: 5
by pizzadood » 14 Jun 2012, 08:02

5 Replies

2661 Views

Last post by pizzadood
25 Jun 2012, 08:25
Company name in customer search results

Last post by crythias « 24 Jun 2012, 02:36
Replies: 1
by andy1967 » 24 Jun 2012, 01:44

1 Replies

1707 Views

Last post by crythias
24 Jun 2012, 02:36
[HELP]How associate same queue to different groups?

Last post by crythias « 24 Jun 2012, 01:26
Replies: 3
by rschirin » 23 Jun 2012, 17:06

3 Replies

1544 Views

Last post by crythias
24 Jun 2012, 01:26
Column of the UserComment, in the Dashboard?

Last post by webipsum « 23 Jun 2012, 14:45

by webipsum » 23 Jun 2012, 14:45

0 Replies

672 Views

Last post by webipsum
23 Jun 2012, 14:45
All closed tickets report - QUESTION

Last post by crythias « 23 Jun 2012, 09:09
Replies: 1
by paul1705 » 09 May 2012, 12:22

1 Replies

699 Views

Last post by crythias
23 Jun 2012, 09:09
How to prevent a "pending auto close" ticket from escalating

Last post by crythias « 23 Jun 2012, 08:20
Replies: 1
by Gnorizo » 23 Jun 2012, 03:31

1 Replies

494 Views

Last post by crythias
23 Jun 2012, 08:20
Add ticket number into an email (mailto:) link

Last post by crythias « 22 Jun 2012, 19:23
Replies: 3
by carisu » 22 Jun 2012, 10:52

3 Replies

9061 Views

Last post by crythias
22 Jun 2012, 19:23
Stored tickets

Last post by jojo « 22 Jun 2012, 16:51
Replies: 1
by nicollas » 22 Jun 2012, 15:39

1 Replies

1015 Views

Last post by jojo
22 Jun 2012, 16:51
[SOLVED] Add fields to Customer Company

Last post by miguelmz « 22 Jun 2012, 15:07
Replies: 1
by miguelmz » 22 Jun 2012, 14:27

1 Replies

1467 Views

Last post by miguelmz
22 Jun 2012, 15:07
see separate queues in customer

Last post by crythias « 22 Jun 2012, 15:06
Replies: 1
by RRFARIA » 22 Jun 2012, 14:11

1 Replies

1061 Views

Last post by crythias
22 Jun 2012, 15:06
Ticket keeps reopening and appending data

Last post by crythias « 22 Jun 2012, 14:47
Replies: 5
by jfreeman2nc » 22 Aug 2011, 15:46

5 Replies

1988 Views

Last post by crythias
22 Jun 2012, 14:47
OTRS and cpu

Last post by spiderpig « 22 Jun 2012, 13:42

by spiderpig » 22 Jun 2012, 13:42

0 Replies

788 Views

Last post by spiderpig
22 Jun 2012, 13:42
Help with email

Last post by crythias « 22 Jun 2012, 00:38
Replies: 3
by jcbennett » 20 Jun 2012, 16:22

3 Replies

810 Views

Last post by crythias
22 Jun 2012, 00:38
[SOLVED] edit Ticket open in customer

Last post by jojo « 21 Jun 2012, 22:13
Replies: 2
by RRFARIA » 21 Jun 2012, 20:19

2 Replies

1338 Views

Last post by jojo
21 Jun 2012, 22:13
[SOLVED] Unable to launch otrs/installer.pl

Last post by mleger « 21 Jun 2012, 18:03
Replies: 1
by mleger » 21 Jun 2012, 06:17

1 Replies

1517 Views

Last post by mleger
21 Jun 2012, 18:03
software error

Last post by mleger « 21 Jun 2012, 17:27
Replies: 2
by sshirodkar » 13 Oct 2011, 15:54

2 Replies

1514 Views

Last post by mleger
21 Jun 2012, 17:27
[SOLVED] cancel ticket in customer interface

Last post by RRFARIA « 21 Jun 2012, 16:09
Replies: 4
by RRFARIA » 20 Jun 2012, 15:05

4 Replies

2262 Views

Last post by RRFARIA
21 Jun 2012, 16:09
Can't connect customers with LDAP

Last post by crythias « 21 Jun 2012, 14:26
Replies: 1
by Vikce » 21 Jun 2012, 10:19

1 Replies

2150 Views

Last post by crythias
21 Jun 2012, 14:26
Edit To Queue: Drop down box

Last post by qjawe « 21 Jun 2012, 05:25
Replies: 2
by qjawe » 20 Jun 2012, 10:57

2 Replies

444 Views

Last post by qjawe
21 Jun 2012, 05:25
Custom Notification Event

Last post by RaphaelPinheiro « 20 Jun 2012, 22:57

by RaphaelPinheiro » 20 Jun 2012, 22:57

0 Replies

624 Views

Last post by RaphaelPinheiro
20 Jun 2012, 22:57
LDAP customer backend setup

Last post by nathanfriend « 20 Jun 2012, 17:39

by nathanfriend » 20 Jun 2012, 17:39

0 Replies

376 Views

Last post by nathanfriend
20 Jun 2012, 17:39
[SOLVED] Template field dissapears from New Ticket

Last post by rafaqf « 20 Jun 2012, 17:08
Replies: 1
by rafaqf » 20 Jun 2012, 14:18

1 Replies

743 Views

Last post by rafaqf
20 Jun 2012, 17:08
SOLVED: Remove Search from Customer interface

Last post by nicollas « 20 Jun 2012, 15:56
Replies: 1
by nicollas » 14 Jun 2012, 18:42

1 Replies

1803 Views

Last post by nicollas
20 Jun 2012, 15:56
Report on Individual Agents Time Spent Per Ticket

Last post by crythias « 20 Jun 2012, 13:57
Replies: 4
by ATG » 19 Jun 2012, 13:26

4 Replies

3818 Views

Last post by crythias
20 Jun 2012, 13:57
Time tracking by agent on same ticket

Last post by ATG « 20 Jun 2012, 11:02
Replies: 5
by kmdot » 07 Jan 2011, 13:40

5 Replies

4048 Views

Last post by ATG
20 Jun 2012, 11:02
[Solved]No tickets allowed in parent queue,all in subqueues

Last post by yancyyou « 20 Jun 2012, 05:55
Replies: 4
by yancyyou » 18 Jun 2012, 11:18

4 Replies

1533 Views

Last post by yancyyou
20 Jun 2012, 05:55
Disable Reply for Company Tickets

Last post by crythias « 20 Jun 2012, 00:09
Replies: 8
by pedrodevoto » 11 Nov 2011, 18:35

8 Replies

3765 Views

Last post by crythias
20 Jun 2012, 00:09
Looking for Solution Time in OTRS Database

Last post by crythias « 19 Jun 2012, 22:43
Replies: 1
by intrepidfroot » 19 Jun 2012, 17:06

1 Replies

1088 Views

Last post by crythias
19 Jun 2012, 22:43
Customer cant see your tickets on the /otrs/Customer.pl

Last post by lobogol « 19 Jun 2012, 21:45
Replies: 4
by lobogol » 14 Jun 2012, 19:57

4 Replies

1367 Views

Last post by lobogol
19 Jun 2012, 21:45
Install using basic webhost and ftp

Last post by faithless « 19 Jun 2012, 19:58
Replies: 4
by faithless » 18 Jun 2012, 20:42

4 Replies

1850 Views

Last post by faithless
19 Jun 2012, 19:58
Online Demo doesn't work

Last post by kohenen « 19 Jun 2012, 17:08

by kohenen » 19 Jun 2012, 17:08

0 Replies

545 Views

Last post by kohenen
19 Jun 2012, 17:08

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