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99 Topics

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Last post Module for Customer Web Inter…
by salacryl View the latest post
13 Nov 2022, 14:49

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

95638 Views

Last post by fvictorio
04 Aug 2016, 14:05

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Issues understanding output filter module well

Last post by skullz « 28 Jun 2025, 11:43
Replies: 9
by hkais » 23 Apr 2025, 18:12

9 Replies

19380 Views

Last post by skullz
28 Jun 2025, 11:43
Change Priority Order

Last post by crythias « 24 Apr 2025, 13:29
Replies: 7
by hugolg7904 » 11 May 2013, 00:27

7 Replies

16661 Views

Last post by crythias
24 Apr 2025, 13:29
Javascript API to access ticket and articles in AgentTicketZoom

Last post by hkais « 09 Apr 2025, 19:23
Replies: 3
by hkais » 03 Apr 2025, 10:35

3 Replies

11919 Views

Last post by hkais
09 Apr 2025, 19:23
Does znunny/otrs support scram-sha-256 digest pg store password ?

Last post by root « 13 Mar 2025, 16:45
Replies: 1
by daitali » 13 Mar 2025, 13:16

1 Replies

55958 Views

Last post by root
13 Mar 2025, 16:45
Dashboard backend ORing conditions

Last post by martinv2 « 09 Dec 2024, 09:30
Replies: 2
by martinv2 » 03 Dec 2024, 14:29

2 Replies

59104 Views

Last post by martinv2
09 Dec 2024, 09:30
OTRS6 - Eigenes OTRS Modul - die ersten Schritte :)

Last post by paulfolkers « 16 Nov 2024, 02:10
Replies: 2
by mohnewald » 30 Nov 2023, 13:28

2 Replies

34869 Views

Last post by paulfolkers
16 Nov 2024, 02:10
Port znuny from perl 2 java or other modern language?

Last post by Johannes « 15 Aug 2024, 17:57
Replies: 5
by hkais » 03 Aug 2024, 15:25

5 Replies

42614 Views

Last post by Johannes
15 Aug 2024, 17:57
controller for REST web service not active or present

Last post by root « 17 Jul 2024, 22:51
Replies: 1
by ATD39401 » 15 Jul 2024, 17:00

1 Replies

32485 Views

Last post by root
17 Jul 2024, 22:51
[SOLVED] can't contact web service I just made

Last post by root « 01 Jul 2024, 18:13
Replies: 3
by ATD39401 » 01 Jul 2024, 15:29

3 Replies

35101 Views

Last post by root
01 Jul 2024, 18:13
Trying to fix SAML module "otrs-saml2sp" for 7.0

Last post by root « 03 Apr 2024, 15:31
Replies: 18
by KevP » 09 May 2023, 17:20

18 Replies

57671 Views

Last post by root
03 Apr 2024, 15:31
Custom modules for Generic Agent

Last post by mjunghanns « 16 Nov 2023, 12:39
Replies: 4
by mjunghanns » 24 Oct 2023, 15:23

4 Replies

39019 Views

Last post by mjunghanns
16 Nov 2023, 12:39
Issue with custom stats / chart module

Last post by Rikimaru « 13 Nov 2023, 17:55

by Rikimaru » 13 Nov 2023, 17:55

0 Replies

38002 Views

Last post by Rikimaru
13 Nov 2023, 17:55
Trigger event 'NotificationOwnerUpdate' from generic agent custom module

Last post by ernstf « 03 Sep 2023, 18:40
Replies: 2
by ernstf » 31 Aug 2023, 12:49

2 Replies

33167 Views

Last post by ernstf
03 Sep 2023, 18:40
Module could not be loaded - Hello World

Last post by julio78 « 14 Jul 2023, 14:44
Replies: 3
by Dietrich1337 » 11 May 2023, 13:51

3 Replies

37235 Views

Last post by julio78
14 Jul 2023, 14:44
publish a ticket in 2 queues / assign 1 ticket to several agents

Last post by root « 04 Jul 2023, 15:57
Replies: 1
by formetx » 04 Jul 2023, 10:51

1 Replies

34824 Views

Last post by root
04 Jul 2023, 15:57
Creation of Custom Widget

Last post by Sattie « 29 Jun 2023, 17:50

by Sattie » 29 Jun 2023, 17:50

0 Replies

36781 Views

Last post by Sattie
29 Jun 2023, 17:50
How to fully delete a Module

Last post by Dietrich1337 « 14 Jun 2023, 08:55
Replies: 1
by Dietrich1337 » 09 Jun 2023, 10:09

1 Replies

37231 Views

Last post by Dietrich1337
14 Jun 2023, 08:55
UserTheme variable is setting up in session

Last post by pj26905 « 26 May 2023, 16:54

by pj26905 » 26 May 2023, 16:54

0 Replies

36808 Views

Last post by pj26905
26 May 2023, 16:54
Codesnippet looses style in email ticket

Last post by Lomic « 29 Apr 2023, 19:07

by Lomic » 29 Apr 2023, 19:07

0 Replies

35052 Views

Last post by Lomic
29 Apr 2023, 19:07
[SOLVED] custom PDF document

Last post by lis9 « 14 Apr 2023, 12:00
Replies: 1
by lis9 » 13 Apr 2023, 14:11

1 Replies

33225 Views

Last post by lis9
14 Apr 2023, 12:00
get id of connected agent in custom module

Last post by gsalin « 11 Apr 2023, 11:37
Replies: 2
by gsalin » 10 Apr 2023, 23:42

2 Replies

36174 Views

Last post by gsalin
11 Apr 2023, 11:37
Restrict Customers visible to Agents

Last post by owi « 18 Oct 2022, 11:02

by owi » 18 Oct 2022, 11:02

0 Replies

37157 Views

Last post by owi
18 Oct 2022, 11:02
How to customize (via javascript) an AgentTicketFreeText with conditions on the ticket queue

Last post by vincentb « 17 Oct 2022, 12:03

by vincentb » 17 Oct 2022, 12:03

0 Replies

36393 Views

Last post by vincentb
17 Oct 2022, 12:03
Znuny v6 : Prozessmanagement : AD Artikel Subject mit Default-Wert

Last post by skullz « 30 Sep 2022, 01:11
Replies: 1
by gruwe1 » 28 Sep 2022, 14:57

1 Replies

32484 Views

Last post by skullz
30 Sep 2022, 01:11
Transaction demarcation / ACID in Generic Agents?

Last post by hkais « 21 Sep 2022, 12:10
Replies: 1
by hkais » 12 Sep 2022, 10:12

1 Replies

35734 Views

Last post by hkais
21 Sep 2022, 12:10
Enable Customers to create/edt FAQ articles.

Last post by Johannes « 01 Sep 2022, 14:16
Replies: 1
by shbat » 01 Sep 2022, 14:06

1 Replies

36352 Views

Last post by Johannes
01 Sep 2022, 14:16
Documentation for Znuny 6.4

Last post by root « 30 Aug 2022, 12:42
Replies: 1
by glorang » 30 Aug 2022, 12:29

1 Replies

33505 Views

Last post by root
30 Aug 2022, 12:42
Best practice for modifying core tt files in custom packages?

Last post by Johannes « 26 Aug 2022, 16:07
Replies: 2
by hkais » 23 Aug 2022, 10:52

2 Replies

36348 Views

Last post by Johannes
26 Aug 2022, 16:07
Sponsored features?

Last post by Johannes « 23 Aug 2022, 20:50
Replies: 3
by hkais » 17 Aug 2022, 11:02

3 Replies

37441 Views

Last post by Johannes
23 Aug 2022, 20:50
Transition Action Issue

Last post by root « 14 Aug 2022, 20:38
Replies: 2
by hkais » 13 Aug 2022, 10:53

2 Replies

36426 Views

Last post by root
14 Aug 2022, 20:38
GernericInterface TicketUpdate when authenticated as customer user?

Last post by owi « 08 Aug 2022, 08:08
Replies: 12
by owi » 27 Jul 2022, 11:46

12 Replies

48626 Views

Last post by owi
08 Aug 2022, 08:08
REST API integration of systems like Jira?

Last post by root « 02 Aug 2022, 14:19
Replies: 1
by disciple » 02 Aug 2022, 13:55

1 Replies

36388 Views

Last post by root
02 Aug 2022, 14:19
Intermediate work repo?

Last post by hkais « 29 Jul 2022, 20:15
Replies: 9
by hkais » 23 Jul 2022, 08:38

9 Replies

44129 Views

Last post by hkais
29 Jul 2022, 20:15
Bug in translation generated file ?

Last post by ahauser « 08 Jul 2022, 09:55

by ahauser » 08 Jul 2022, 09:55

0 Replies

37802 Views

Last post by ahauser
08 Jul 2022, 09:55
HTML Tags im Fussbereich Editor

Last post by gruwe1 « 02 Jun 2022, 12:31
Replies: 5
by gruwe1 » 25 May 2022, 10:23

5 Replies

38020 Views

Last post by gruwe1
02 Jun 2022, 12:31
Possible Bug: S/MIME uses the wrong address for decryption

Last post by root « 20 Apr 2022, 23:41
Replies: 1
by schulmann » 17 Apr 2022, 15:19

1 Replies

36404 Views

Last post by root
20 Apr 2022, 23:41
How to send new tickets from external system?

Last post by reneeb « 22 Mar 2022, 15:52
Replies: 1
by hkais » 21 Mar 2022, 16:19

1 Replies

38177 Views

Last post by reneeb
22 Mar 2022, 15:52
How to modify output HTML?

Last post by reneeb « 10 Mar 2022, 15:10
Replies: 1
by cilap » 09 Mar 2022, 23:47

1 Replies

33480 Views

Last post by reneeb
10 Mar 2022, 15:10
Found a bug - CustomerTicketZoom.tt Data.Link

Last post by root « 13 Dec 2021, 07:30
Replies: 2
by momoaux » 30 Nov 2021, 18:39

2 Replies

35948 Views

Last post by root
13 Dec 2021, 07:30
How to post feature requests?

Last post by reneeb « 06 Sep 2021, 12:07
Replies: 1
by hkais » 06 Sep 2021, 11:17

1 Replies

37103 Views

Last post by reneeb
06 Sep 2021, 12:07
How to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets

Last post by rg0030481 « 02 Sep 2021, 16:07
Replies: 2
by rg0030481 » 10 Aug 2021, 19:13

2 Replies

36430 Views

Last post by rg0030481
02 Sep 2021, 16:07
Where to find the tables for Generic Agent and its code?

Last post by zzz « 30 Aug 2021, 11:44
Replies: 1
by hkais » 30 Aug 2021, 11:09

1 Replies

36778 Views

Last post by zzz
30 Aug 2021, 11:44
Change state is not getting updated as per the conditions defined

Last post by root « 19 Aug 2021, 18:56
Replies: 1
by rg0030481 » 19 Aug 2021, 18:47

1 Replies

35907 Views

Last post by root
19 Aug 2021, 18:56
OTRS custom Service fields

Last post by estomagado « 19 Aug 2021, 16:50
Replies: 7
by smialo960 » 30 Jul 2021, 15:27

7 Replies

40291 Views

Last post by estomagado
19 Aug 2021, 16:50
FAQ groups are not created with FAQ package download in OTRS-6.0.30

Last post by rg0030481 « 05 Aug 2021, 20:20
Replies: 4
by rg0030481 » 05 Aug 2021, 09:07

4 Replies

38428 Views

Last post by rg0030481
05 Aug 2021, 20:20
How to restrict the FAQ visibility to Agents?

Last post by rg0030481 « 05 Aug 2021, 15:11

by rg0030481 » 05 Aug 2021, 15:11

0 Replies

36726 Views

Last post by rg0030481
05 Aug 2021, 15:11
OTRS Ticket View Abnormality

Last post by sherni21 « 07 Jun 2021, 16:31

by sherni21 » 07 Jun 2021, 16:31

0 Replies

37790 Views

Last post by sherni21
07 Jun 2021, 16:31
OTRS Ticket View Abnormality

Last post by sherni21 « 07 Jun 2021, 16:19

by sherni21 » 07 Jun 2021, 16:19

0 Replies

36444 Views

Last post by sherni21
07 Jun 2021, 16:19
Otrs integration with SmartSheet

Last post by sherni21 « 07 Jun 2021, 16:11
Replies: 2
by sherni21 » 24 Feb 2021, 08:08

2 Replies

39270 Views

Last post by sherni21
07 Jun 2021, 16:11
How to attach jpg image which creating ticket

Last post by zzz « 27 May 2021, 16:53
Replies: 7
by vrushaligave » 07 May 2021, 08:56

7 Replies

47046 Views

Last post by zzz
27 May 2021, 16:53

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