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Last post Module for Customer Web Inter…
by salacryl View the latest post
13 Nov 2022, 14:49

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

103331 Views

Last post by fvictorio
04 Aug 2016, 14:05

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[SOLVED]How to create process ticket through REST in OTRS 6

Last post by franceswong0129 « 04 Feb 2019, 06:41
Replies: 7
by franceswong0129 » 23 Jan 2019, 11:40

7 Replies

18049 Views

Last post by franceswong0129
04 Feb 2019, 06:41
OTRS 5 calendar API

Last post by skullz « 26 Jan 2019, 14:36
Replies: 3
by edi » 20 Nov 2018, 17:19

3 Replies

5759 Views

Last post by skullz
26 Jan 2019, 14:36
creation of a new menu option

Last post by RStraub « 21 Dec 2018, 09:53
Replies: 1
by ganesh123 » 13 Dec 2018, 09:39

1 Replies

20023 Views

Last post by RStraub
21 Dec 2018, 09:53
Create new "Custom" Actions

Last post by RStraub « 21 Nov 2018, 12:48
Replies: 2
by iclaude » 15 Nov 2018, 16:04

2 Replies

8751 Views

Last post by RStraub
21 Nov 2018, 12:48
Unable to get property 'Init'

Last post by mciniselli « 08 Nov 2018, 15:35
Replies: 2
by mciniselli » 07 Nov 2018, 13:39

2 Replies

5298 Views

Last post by mciniselli
08 Nov 2018, 15:35
where is the attachment data in the databse while using ArticleStorageFS

Last post by jojo « 06 Nov 2018, 20:16
Replies: 1
by cris12345 » 06 Nov 2018, 18:45

1 Replies

4498 Views

Last post by jojo
06 Nov 2018, 20:16
Is there a way to foward a note or save draft reply in OTRS 5?

Last post by jojo « 31 Oct 2018, 09:31
Replies: 1
by cris12345 » 30 Oct 2018, 23:01

1 Replies

5670 Views

Last post by jojo
31 Oct 2018, 09:31
How to get user related data with Generic Interface?

Last post by jojo « 20 Oct 2018, 09:57
Replies: 1
by artgrohe » 20 Oct 2018, 09:40

1 Replies

5310 Views

Last post by jojo
20 Oct 2018, 09:57
Can you suggest an OTRS Generic Interface Tutorials

Last post by artgrohe « 17 Oct 2018, 12:48
Replies: 1
by raydmaxeeman » 27 Jun 2018, 15:31

1 Replies

12970 Views

Last post by artgrohe
17 Oct 2018, 12:48
OTRS Time Zone as -5.5

Last post by jojo « 27 Sep 2018, 13:30
Replies: 1
by mohsinkhan009 » 27 Sep 2018, 12:44

1 Replies

6842 Views

Last post by jojo
27 Sep 2018, 13:30
How to add an Owner filter to dashboard

Last post by paul « 21 Sep 2018, 12:46
Replies: 6
by janneergaard » 05 Dec 2011, 22:39

6 Replies

10601 Views

Last post by paul
21 Sep 2018, 12:46
OTRS CMDB Storage

Last post by mohsinkhan009 « 12 Sep 2018, 14:36
Replies: 2
by mohsinkhan009 » 12 Sep 2018, 13:18

2 Replies

5745 Views

Last post by mohsinkhan009
12 Sep 2018, 14:36
Using Perl API to change ticket user

Last post by root « 26 Aug 2018, 08:31
Replies: 1
by dwlangham » 20 Aug 2018, 21:11

1 Replies

4994 Views

Last post by root
26 Aug 2018, 08:31
REST api operations for creating customers users?

Last post by jojo « 31 Jul 2018, 10:54
Replies: 3
by dwlangham » 30 Jul 2018, 22:13

3 Replies

9299 Views

Last post by jojo
31 Jul 2018, 10:54
How to reduce the Refresh Time of dashboard < 2min

Last post by akshattandon « 31 Jul 2018, 04:18

by akshattandon » 31 Jul 2018, 04:18

0 Replies

5116 Views

Last post by akshattandon
31 Jul 2018, 04:18
How to change menu or sub menu items?

Last post by rajeshomallur « 27 Jul 2018, 17:39
Replies: 2
by rajeshomallur » 25 Jul 2018, 17:10

2 Replies

7428 Views

Last post by rajeshomallur
27 Jul 2018, 17:39
No Company Tickets display

Last post by ubuntu « 26 Jul 2018, 10:50

by ubuntu » 26 Jul 2018, 10:50

0 Replies

6012 Views

Last post by ubuntu
26 Jul 2018, 10:50
[Add-on Announcement] Support Quota Add-on

Last post by stephanej « 29 Jun 2018, 08:35
Replies: 73
by denydias » 13 Jul 2014, 02:24
1

2
73 Replies

153434 Views

Last post by stephanej
29 Jun 2018, 08:35
Need to ADD New Column on Statistics

Last post by wurzel « 28 Jun 2018, 14:57
Replies: 1
by chaitanyan » 28 Jun 2018, 09:26

1 Replies

7495 Views

Last post by wurzel
28 Jun 2018, 14:57
Update Customer Users on OTRS by batch

Last post by reneeb « 27 Jun 2018, 16:55
Replies: 1
by vincentdelapaz » 27 Jun 2018, 16:40

1 Replies

7201 Views

Last post by reneeb
27 Jun 2018, 16:55
Does OTRS supports OAUTH2 based authentication

Last post by fcasal « 22 Jun 2018, 19:38
Replies: 3
by akshattandon » 14 Jun 2018, 23:36

3 Replies

18383 Views

Last post by fcasal
22 Jun 2018, 19:38
Register new MainMenu

Last post by RStraub « 19 Jun 2018, 13:29
Replies: 1
by RStraub » 19 Jun 2018, 11:02

1 Replies

11345 Views

Last post by RStraub
19 Jun 2018, 13:29
Attachment in ActionTicketPhone

Last post by adminrd « 15 Jun 2018, 09:46

by adminrd » 15 Jun 2018, 09:46

0 Replies

16605 Views

Last post by adminrd
15 Jun 2018, 09:46
Import ticket from other data base

Last post by wurzel « 14 Jun 2018, 15:19
Replies: 1
by draugael » 14 Jun 2018, 14:30

1 Replies

11523 Views

Last post by wurzel
14 Jun 2018, 15:19
Send auto response to cc

Last post by Sprajtu « 08 Jun 2018, 17:53
Replies: 1
by cris12345 » 12 Oct 2017, 23:08

1 Replies

40381 Views

Last post by Sprajtu
08 Jun 2018, 17:53
How to add all attachment to close successful notification/email

Last post by bgone « 05 Jun 2018, 05:51
Replies: 4
by bgone » 04 Jun 2018, 11:53

4 Replies

16088 Views

Last post by bgone
05 Jun 2018, 05:51
Unable to Create Ticket when passing Service as a part of Ticket Create

Last post by zzz « 01 Jun 2018, 12:26
Replies: 1
by akshattandon » 31 May 2018, 00:43

1 Replies

15075 Views

Last post by zzz
01 Jun 2018, 12:26
create cookie

Last post by draugael « 31 May 2018, 17:22

by draugael » 31 May 2018, 17:22

0 Replies

23443 Views

Last post by draugael
31 May 2018, 17:22
REST API to retrieve Customer , Service and SLA Details

Last post by akshattandon « 23 May 2018, 05:01

by akshattandon » 23 May 2018, 05:01

0 Replies

27593 Views

Last post by akshattandon
23 May 2018, 05:01
REST API for getting all ticket titles along with TicketId

Last post by reneeb « 22 May 2018, 13:24
Replies: 2
by akshattandon » 17 May 2018, 23:27

2 Replies

23709 Views

Last post by reneeb
22 May 2018, 13:24
REST API to filter Data in all Tickets

Last post by reneeb « 18 May 2018, 07:57
Replies: 2
by akshattandon » 17 May 2018, 23:33

2 Replies

22142 Views

Last post by reneeb
18 May 2018, 07:57
REST Web Services API availability in OTRS

Last post by akshattandon « 17 May 2018, 23:14
Replies: 2
by akshattandon » 15 May 2018, 23:45

2 Replies

25692 Views

Last post by akshattandon
17 May 2018, 23:14
ArticleSend as HTML

Last post by morris « 16 May 2018, 16:34

by morris » 16 May 2018, 16:34

0 Replies

33869 Views

Last post by morris
16 May 2018, 16:34
Cant retrieve an XML list from a web service

Last post by Juanchotalarga « 03 May 2018, 20:03

by Juanchotalarga » 03 May 2018, 20:03

0 Replies

55657 Views

Last post by Juanchotalarga
03 May 2018, 20:03
$^X in SpoolMailsReprocess.pm (Why)?

Last post by reneeb « 18 Apr 2018, 20:10
Replies: 1
by ChrisRitson » 18 Apr 2018, 11:08

1 Replies

45045 Views

Last post by reneeb
18 Apr 2018, 20:10
FAQ DB schema

Last post by turnip « 16 Apr 2018, 08:50
Replies: 2
by turnip » 15 Apr 2018, 01:45

2 Replies

38731 Views

Last post by turnip
16 Apr 2018, 08:50
How to import / export dynamic field in OTRS

Last post by sophea « 13 Apr 2018, 05:10
Replies: 11
by williamrobert1983 » 05 Dec 2013, 07:38

11 Replies

44711 Views

Last post by sophea
13 Apr 2018, 05:10
REST Webservice - Customer Company Tickets - Ticketsearch

Last post by masteroma « 26 Mar 2018, 15:01

by masteroma » 26 Mar 2018, 15:01

0 Replies

60677 Views

Last post by masteroma
26 Mar 2018, 15:01
otrs statistics for ticket age to show only days

Last post by Mazowinski « 21 Mar 2018, 10:13

by Mazowinski » 21 Mar 2018, 10:13

0 Replies

52053 Views

Last post by Mazowinski
21 Mar 2018, 10:13
ticket queue overview state arrangement

Last post by gecelann « 19 Feb 2018, 04:40

by gecelann » 19 Feb 2018, 04:40

0 Replies

35777 Views

Last post by gecelann
19 Feb 2018, 04:40
Hide Dynamic Fields by queue

Last post by reneeb « 13 Feb 2018, 17:39
Replies: 14
by cris12345 » 21 Sep 2017, 22:29

14 Replies

51784 Views

Last post by reneeb
13 Feb 2018, 17:39
queue-customer user in acl?

Last post by gecelann « 13 Feb 2018, 08:21

by gecelann » 13 Feb 2018, 08:21

0 Replies

35984 Views

Last post by gecelann
13 Feb 2018, 08:21
Email body loses formatting in articles

Last post by nothingtodohere « 12 Feb 2018, 10:22

by nothingtodohere » 12 Feb 2018, 10:22

0 Replies

35460 Views

Last post by nothingtodohere
12 Feb 2018, 10:22
Developing some CMDB automation

Last post by reneeb « 25 Jan 2018, 14:46
Replies: 2
by seberget2 » 24 Jan 2018, 16:33

2 Replies

39591 Views

Last post by reneeb
25 Jan 2018, 14:46
Adding Default Cc to email Template

Last post by benk « 20 Jan 2018, 09:38

by benk » 20 Jan 2018, 09:38

0 Replies

35824 Views

Last post by benk
20 Jan 2018, 09:38
Ticket creation fields rename

Last post by reneeb « 15 Jan 2018, 09:22
Replies: 3
by gecelann » 13 Jan 2018, 11:55

3 Replies

37482 Views

Last post by reneeb
15 Jan 2018, 09:22
fixed~!

Last post by gecelann « 13 Jan 2018, 11:42
Replies: 1
by gecelann » 13 Jan 2018, 11:04

1 Replies

35555 Views

Last post by gecelann
13 Jan 2018, 11:42
backup error

Last post by zzz « 11 Jan 2018, 22:22
Replies: 1
by gecelann » 11 Jan 2018, 20:31

1 Replies

37699 Views

Last post by zzz
11 Jan 2018, 22:22
is it possible to omly show the vendor name that is connected to the selected queue via ACL?

Last post by reneeb « 05 Jan 2018, 07:11
Replies: 1
by gecelann » 05 Jan 2018, 03:02

1 Replies

36158 Views

Last post by reneeb
05 Jan 2018, 07:11
[Addon Announcement] Timer

Last post by RStraub « 04 Jan 2018, 13:23
Replies: 1
by RStraub » 21 Mar 2016, 15:03

1 Replies

36146 Views

Last post by RStraub
04 Jan 2018, 13:23

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