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[CERRADO] COMO ACTUALIZAR OTRS 3.1.12 A LA ULTIMA VERSION

Last post by klausneil « 30 May 2014, 00:26
Replies: 1
by klausneil » 25 May 2014, 01:08

1 Replies

2121 Views

Last post by klausneil
30 May 2014, 00:26
Demora al recibir OTRS correo de respuesta a un ticket

Last post by klausneil « 30 May 2014, 00:19
Replies: 7
by wilberord » 16 May 2014, 17:07

7 Replies

4629 Views

Last post by klausneil
30 May 2014, 00:19
Información externa de los clientes

Last post by PepeMadrid « 28 May 2014, 11:10

by PepeMadrid » 28 May 2014, 11:10

0 Replies

2068 Views

Last post by PepeMadrid
28 May 2014, 11:10
Asociar un Dynamics Fields con una cola

Last post by andres24 « 27 May 2014, 23:30

by andres24 » 27 May 2014, 23:30

0 Replies

2125 Views

Last post by andres24
27 May 2014, 23:30
¿Cómo evito crear nuevos tickets cada vez que responden uno?

Last post by klausneil « 26 May 2014, 04:40
Replies: 5
by sebageorge25 » 11 Apr 2014, 19:19

5 Replies

4779 Views

Last post by klausneil
26 May 2014, 04:40
Grupos <-> Colas

Last post by klausneil « 23 May 2014, 06:16
Replies: 2
by drivero » 30 Jan 2014, 14:14

2 Replies

3351 Views

Last post by klausneil
23 May 2014, 06:16
Actualización de OTRS

Last post by mpaez « 19 May 2014, 23:04

by mpaez » 19 May 2014, 23:04

0 Replies

2026 Views

Last post by mpaez
19 May 2014, 23:04
Import viejos tickets en OTRS

Last post by carlosgallego « 21 Apr 2014, 15:39
Replies: 1
by onofriopetruzzella » 31 Mar 2014, 14:59

1 Replies

2798 Views

Last post by carlosgallego
21 Apr 2014, 15:39
Cantidad Máxima de Agentes o Usuarios Configurado

Last post by carlosgallego « 21 Apr 2014, 15:37
Replies: 1
by crichaves » 22 Mar 2014, 00:23

1 Replies

3270 Views

Last post by carlosgallego
21 Apr 2014, 15:37
[Solucionado] cómo edito el texto de la página customer.pl

Last post by wasderfdes « 04 Apr 2014, 10:08
Replies: 1
by wasderfdes » 01 Apr 2014, 17:18

1 Replies

2836 Views

Last post by wasderfdes
04 Apr 2014, 10:08
Como se manejan las autorizaciones en itsm-change

Last post by wilberord « 20 Mar 2014, 21:27

by wilberord » 20 Mar 2014, 21:27

0 Replies

2089 Views

Last post by wilberord
20 Mar 2014, 21:27
Asociar usuarios de un Grupo de AD a los Servicios

Last post by genesis2005 « 04 Mar 2014, 19:17

by genesis2005 » 04 Mar 2014, 19:17

0 Replies

2198 Views

Last post by genesis2005
04 Mar 2014, 19:17
Relacionar Dynamic Field con Catalog Class.

Last post by AsilesImagina « 03 Mar 2014, 13:01

by AsilesImagina » 03 Mar 2014, 13:01

0 Replies

1945 Views

Last post by AsilesImagina
03 Mar 2014, 13:01
Link Cliente CI

Last post by onofriopetruzzella « 03 Mar 2014, 11:11
Replies: 4
by onofriopetruzzella » 26 Feb 2014, 16:42

4 Replies

3997 Views

Last post by onofriopetruzzella
03 Mar 2014, 11:11
Campos a mostrar del ticket

Last post by carlosgallego « 22 Feb 2014, 06:49
Replies: 2
by drivero » 12 Feb 2014, 13:42

2 Replies

3957 Views

Last post by carlosgallego
22 Feb 2014, 06:49
Duda Correos

Last post by klausneil « 21 Feb 2014, 06:00
Replies: 1
by JAgrup » 31 Jan 2014, 12:46

1 Replies

2608 Views

Last post by klausneil
21 Feb 2014, 06:00
Crear nuevos tickets desde la consola de Agentes

Last post by drivero « 10 Feb 2014, 16:21
Replies: 2
by drivero » 03 Feb 2014, 18:58

2 Replies

3544 Views

Last post by drivero
10 Feb 2014, 16:21
Como pasar un cambio a estado finalizado o cerrado

Last post by carlosgallego « 09 Feb 2014, 08:02
Replies: 1
by wilberord » 24 Jan 2014, 02:02

1 Replies

2486 Views

Last post by carlosgallego
09 Feb 2014, 08:02
contestar ticket por correo y añadir la respuesta al ticket

Last post by carlosgallego « 07 Feb 2014, 23:42
Replies: 1
by JAgrup » 04 Feb 2014, 12:49

1 Replies

2548 Views

Last post by carlosgallego
07 Feb 2014, 23:42
ACL pasar ticket a otra cola al ingresar una decision Approb

Last post by wilberord « 23 Jan 2014, 22:46
Replies: 9
by wilberord » 22 Jan 2014, 19:16

9 Replies

6571 Views

Last post by wilberord
23 Jan 2014, 22:46
Seleccion por defecto de Tipo de Ticket??

Last post by bigwolf « 21 Jan 2014, 22:12
Replies: 2
by icopancho1 » 23 Oct 2012, 15:53

2 Replies

2999 Views

Last post by bigwolf
21 Jan 2014, 22:12
Agentes

Last post by carlosgallego « 21 Jan 2014, 01:45
Replies: 1
by Emmanuel » 15 Jan 2014, 19:11

1 Replies

2570 Views

Last post by carlosgallego
21 Jan 2014, 01:45
Actualizar OTRS 3.3.1 a 3.3.3

Last post by carlosgallego « 07 Jan 2014, 15:53
Replies: 5
by arka85 » 17 Dec 2013, 17:40

5 Replies

4469 Views

Last post by carlosgallego
07 Jan 2014, 15:53
Rellenar un campo Dinamico con un webservice

Last post by adiaz « 27 Nov 2013, 18:05

by adiaz » 27 Nov 2013, 18:05

0 Replies

2061 Views

Last post by adiaz
27 Nov 2013, 18:05
Ayuda con permisos de propietario.

Last post by carlosgallego « 21 Nov 2013, 00:28
Replies: 4
by yesu » 14 Nov 2013, 16:16

4 Replies

3362 Views

Last post by carlosgallego
21 Nov 2013, 00:28
Como eliminar un vinculo entre dos tickets

Last post by cdelprado « 14 Nov 2013, 20:40
Replies: 2
by cdelprado » 28 Oct 2013, 12:35

2 Replies

2862 Views

Last post by cdelprado
14 Nov 2013, 20:40
Crear Un webservice SOAP ( Generic Interface )

Last post by adiaz « 14 Nov 2013, 19:25

by adiaz » 14 Nov 2013, 19:25

0 Replies

2215 Views

Last post by adiaz
14 Nov 2013, 19:25
Tickets Bloqueados

Last post by klausneil « 13 Nov 2013, 05:58
Replies: 1
by sericom » 30 Sep 2013, 11:26

1 Replies

4325 Views

Last post by klausneil
13 Nov 2013, 05:58
System Monitoring varias opciones en HostRegExp y otros

Last post by EstebanMonge « 23 Oct 2013, 22:43

by EstebanMonge » 23 Oct 2013, 22:43

0 Replies

1976 Views

Last post by EstebanMonge
23 Oct 2013, 22:43
[How-To]Formularios dinamicos en frontal cliente

Last post by Joe « 22 Oct 2013, 21:28
Replies: 3
by miguelmz » 13 Mar 2012, 20:58

3 Replies

7193 Views

Last post by Joe
22 Oct 2013, 21:28
Problemas con campos Servicios

Last post by Joe « 21 Oct 2013, 17:04

by Joe » 21 Oct 2013, 17:04

0 Replies

2734 Views

Last post by Joe
21 Oct 2013, 17:04
Agregar un módulo

Last post by FELIX7290 « 25 Sep 2013, 19:12
Replies: 1
by danicelis92 » 19 Jul 2013, 23:28

1 Replies

2840 Views

Last post by FELIX7290
25 Sep 2013, 19:12
Problemas en la Instalacion. Windows 2008

Last post by cdelprado « 16 Sep 2013, 12:32
Replies: 2
by aallan » 05 Sep 2013, 20:30

2 Replies

5646 Views

Last post by cdelprado
16 Sep 2013, 12:32
AGREGAR SERVICIOS

Last post by FELIX7290 « 13 Sep 2013, 22:37
Replies: 3
by atic » 15 Jul 2013, 15:07

3 Replies

4463 Views

Last post by FELIX7290
13 Sep 2013, 22:37
Acceso a clientes - Problemas - SOLUCIONADO

Last post by klausneil « 22 Aug 2013, 02:19
Replies: 7
by atic » 11 Jun 2013, 14:05

7 Replies

5368 Views

Last post by klausneil
22 Aug 2013, 02:19
Modificar tamaño de campo en pdf

Last post by cdelprado « 20 Aug 2013, 09:38

by cdelprado » 20 Aug 2013, 09:38

0 Replies

1750 Views

Last post by cdelprado
20 Aug 2013, 09:38
Dynamic Field para queue y type en Nuevo Ticket customer

Last post by carlosgallego « 13 Aug 2013, 20:20
Replies: 1
by vfuenzalida » 12 Aug 2013, 18:27

1 Replies

2079 Views

Last post by carlosgallego
13 Aug 2013, 20:20
Actualización de ITSM 3.0.5 a 3.2.7

Last post by carlosgallego « 17 Jul 2013, 22:42
Replies: 3
by mpaez » 17 Jul 2013, 17:56

3 Replies

3380 Views

Last post by carlosgallego
17 Jul 2013, 22:42
migrar solo los ticket

Last post by carlosgallego « 09 Jul 2013, 17:38
Replies: 1
by tetrabestial » 17 Jun 2013, 09:24

1 Replies

2527 Views

Last post by carlosgallego
09 Jul 2013, 17:38
Reporte en forma de Lista de CI en ITSM

Last post by efmontaluisa « 08 Jul 2013, 21:16

by efmontaluisa » 08 Jul 2013, 21:16

0 Replies

1544 Views

Last post by efmontaluisa
08 Jul 2013, 21:16
Configurar correo electronico

Last post by klausneil « 19 Jun 2013, 19:24
Replies: 2
by javilennon » 31 May 2013, 22:24

2 Replies

5828 Views

Last post by klausneil
19 Jun 2013, 19:24
Dynamic Field

Last post by ginaleiseth « 23 May 2013, 19:40

by ginaleiseth » 23 May 2013, 19:40

0 Replies

1643 Views

Last post by ginaleiseth
23 May 2013, 19:40
Ver en el dashboard con color fila de tickets de una queue

Last post by neonbicho2013 « 23 May 2013, 15:57

by neonbicho2013 » 23 May 2013, 15:57

0 Replies

1954 Views

Last post by neonbicho2013
23 May 2013, 15:57
Como migrar de OTRS 2.4.4v CentOS a Windows 3.2 V

Last post by carlosgallego « 22 May 2013, 15:38
Replies: 1
by rfgarcia99 » 18 May 2013, 02:44

1 Replies

2519 Views

Last post by carlosgallego
22 May 2013, 15:38
Agregar colas en pantalla respuesta.

Last post by sebrojas « 13 May 2013, 15:37

by sebrojas » 13 May 2013, 15:37

0 Replies

1798 Views

Last post by sebrojas
13 May 2013, 15:37
Como desactivar la notificación de Escalación de tickets

Last post by carlosgallego « 10 May 2013, 07:05
Replies: 1
by mpaez » 06 May 2013, 21:21

1 Replies

2411 Views

Last post by carlosgallego
10 May 2013, 07:05
Mostrar campo criticidad en el front-end

Last post by dcorbera « 06 May 2013, 16:42
Replies: 1
by dcorbera » 18 Mar 2013, 12:54

1 Replies

2094 Views

Last post by dcorbera
06 May 2013, 16:42
Nota

Last post by klausneil « 02 May 2013, 17:55
Replies: 2
by ingandresdiaz » 11 Apr 2013, 23:08

2 Replies

2650 Views

Last post by klausneil
02 May 2013, 17:55
Instalación OTRS en dominio web

Last post by sistemasnetwork « 25 Apr 2013, 11:42
Replies: 2
by sistemasnetwork » 17 Apr 2013, 18:46

2 Replies

3170 Views

Last post by sistemasnetwork
25 Apr 2013, 11:42
*[RESUELTO] Utilizar Skins deacuerdo a VirtualHost

Last post by carlosgallego « 17 Apr 2013, 00:39
Replies: 1
by carlosgallego » 22 Mar 2013, 02:18

1 Replies

2134 Views

Last post by carlosgallego
17 Apr 2013, 00:39

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