I am looking for a documents repository option in OTRS for customers and agents with proper viewership and download restrictions.
There should be a new tab named "Docs" in the customer interface and by clicking in this, customer should be able to see and download his relevant documents.
If you have an OTRS development team, I would like to know how much will you charge for this. Details can be provided if you demand.
OTRS Developer required for documents repository
Forum rules
Important:
Please do not think of this page, or use it, as a place to do battle. Place your job offerings or offers for work here in a very sterile manner, otherwise your post will be kicked by a moderator. It is important to respect that there are enough skilled professionals to go around as well a customers looking for skilled developers. Everything here is about Znuny LTS, Znuny, OTRS Community Edition and services around this. Keep other services and products out of it, they will be removed without any kind of warning.
1) Corporations or Companies
1.1) Please requests a redirect link to your official jobs website from an owner or moderator.
1.1.1) There is no application or qualification. The offering must be serious and real and with a real name
1.1.2) Only services related to Znuny are eligible to offered.
1.2.) Remove outdated topics! If it's not done by you, we will.
2) Individual Offerings
2.1) Please just create a topic describing the skills you want to provide
3) Readers
3.1) If you are seeking a job, please contact only the organization referenced to in the job offering for more details. PMs to moderators or forum owners will not result in a response.
3.1.1) In case of an error in the offering, then please do contact the moderators to correct this.
3.2) In the case of individual offerings, please do not correspond in the post, but per PM. (Privacy First )
4) Have FUN and SUCCESS!
Important:
Please do not think of this page, or use it, as a place to do battle. Place your job offerings or offers for work here in a very sterile manner, otherwise your post will be kicked by a moderator. It is important to respect that there are enough skilled professionals to go around as well a customers looking for skilled developers. Everything here is about Znuny LTS, Znuny, OTRS Community Edition and services around this. Keep other services and products out of it, they will be removed without any kind of warning.
1) Corporations or Companies
1.1) Please requests a redirect link to your official jobs website from an owner or moderator.
1.1.1) There is no application or qualification. The offering must be serious and real and with a real name
1.1.2) Only services related to Znuny are eligible to offered.
1.2.) Remove outdated topics! If it's not done by you, we will.
2) Individual Offerings
2.1) Please just create a topic describing the skills you want to provide
3) Readers
3.1) If you are seeking a job, please contact only the organization referenced to in the job offering for more details. PMs to moderators or forum owners will not result in a response.
3.1.1) In case of an error in the offering, then please do contact the moderators to correct this.
3.2) In the case of individual offerings, please do not correspond in the post, but per PM. (Privacy First )
4) Have FUN and SUCCESS!
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- Znuny newbie
- Posts: 60
- Joined: 03 Jul 2014, 11:20
- Znuny Version: version3.3
- Real Name: masood farooq malik
- Company: expertflow
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- Znuny newbie
- Posts: 5
- Joined: 06 Jul 2014, 17:26
- Znuny Version: 3.3.8
- Real Name: Alex J
- Company: Proclarify Consulting
Re: OTRS Developer required for documents repository
Hello Masood,
We have created many modules with proper access control for agents and as well as customers. Recently we have done similar customization to the existing FAQ module.
I reviewed your requirement and would like to discuss with you on this.
Please send me your details at sales@proclarify,com
Regards,
Tanveer Ali
Business Development Manager
Proclarify Consulting
www.proclarify.com
We have created many modules with proper access control for agents and as well as customers. Recently we have done similar customization to the existing FAQ module.
I reviewed your requirement and would like to discuss with you on this.
Please send me your details at sales@proclarify,com
Regards,
Tanveer Ali
Business Development Manager
Proclarify Consulting
www.proclarify.com