Looking for OTRS experts

Do you do templating design work, write Perl, or otherwise have expertise that you want to try to bring to market. Please do so here.
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hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
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Looking for OTRS experts

Post by hkais »

I am looking or OTRS/Znuny Experts with following experiences:
- Integrations of In/Out REST APIs
- Extensions of UIs (Dashboards, Buttons, Menus) in OTRS
- Creation of custom modules or custom commands
- migration support of otrs to znuny with migration from centos back to ubunut

Need real experts on OTRS/Znuny
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
jojo
Znuny guru
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Re: Looking for OTRS experts

Post by jojo »

Well there are several companies offering services for OTRS Community Edition and Forks like Znuny, OTOBO etc.

So what exactly do you need? Projectbased work? Admin Tasks on da or hourly basis? Are you already on an actual version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
Contact:

Re: Looking for OTRS experts

Post by hkais »

jojo wrote: 20 Aug 2021, 20:52 Well there are several companies offering services for OTRS Community Edition and Forks like Znuny, OTOBO etc.

So what exactly do you need? Projectbased work? Admin Tasks on da or hourly basis? Are you already on an actual version?
There are mostly Admin tasks, knowing well how Znuny / OTRS CE works for a high level of automation and process configuration.
Also know how to manage integrations of different systems like CRM via API, or custom command or custom module

And on beginning preferably hourly based.
Current version otrs 5.latest
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Looking for OTRS experts

Post by jojo »

So first of all you should update to the latest version due to several vulnerabilities in version 5. Also I suggest to hire a company with deep background on OTRS consulting.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
reneeb
Znuny guru
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Re: Looking for OTRS experts

Post by reneeb »

Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
alexus
Znuny wizard
Posts: 380
Joined: 20 Sep 2010, 16:54
Znuny Version: OTRS 6 CE
Real Name: Alexey Yusov
Company: Radiant System Group s.r.o
Location: Prague
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Re: Looking for OTRS experts

Post by alexus »

hkais wrote: 20 Aug 2021, 20:26 I am looking or OTRS/Znuny Experts with following experiences:
- Integrations of In/Out REST APIs
- Extensions of UIs (Dashboards, Buttons, Menus) in OTRS
- Creation of custom modules or custom commands
- migration support of otrs to znuny with migration from centos back to ubunut

Need real experts on OTRS/Znuny
Hi, feel free to contact me))
Alexey Yusov

Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal

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