I am looking or OTRS/Znuny Experts with following experiences:
- Integrations of In/Out REST APIs
- Extensions of UIs (Dashboards, Buttons, Menus) in OTRS
- Creation of custom modules or custom commands
- migration support of otrs to znuny with migration from centos back to ubunut
Need real experts on OTRS/Znuny
Looking for OTRS experts
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- Znuny expert
- Posts: 287
- Joined: 16 Apr 2016, 08:55
- Znuny Version: see in post
- Real Name: Hans
- Contact:
Looking for OTRS experts
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
Re: Looking for OTRS experts
Well there are several companies offering services for OTRS Community Edition and Forks like Znuny, OTOBO etc.
So what exactly do you need? Projectbased work? Admin Tasks on da or hourly basis? Are you already on an actual version?
So what exactly do you need? Projectbased work? Admin Tasks on da or hourly basis? Are you already on an actual version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny expert
- Posts: 287
- Joined: 16 Apr 2016, 08:55
- Znuny Version: see in post
- Real Name: Hans
- Contact:
Re: Looking for OTRS experts
There are mostly Admin tasks, knowing well how Znuny / OTRS CE works for a high level of automation and process configuration.
Also know how to manage integrations of different systems like CRM via API, or custom command or custom module
And on beginning preferably hourly based.
Current version otrs 5.latest
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
Re: Looking for OTRS experts
So first of all you should update to the latest version due to several vulnerabilities in version 5. Also I suggest to hire a company with deep background on OTRS consulting.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Looking for OTRS experts
You can find a list here:
https://www.otter-alliance.de/en/die-allianz.html
and there:
viewtopic.php?f=104&t=8247&p=89605#p32500
https://www.otter-alliance.de/en/die-allianz.html
and there:
viewtopic.php?f=104&t=8247&p=89605#p32500
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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- Znuny wizard
- Posts: 380
- Joined: 20 Sep 2010, 16:54
- Znuny Version: OTRS 6 CE
- Real Name: Alexey Yusov
- Company: Radiant System Group s.r.o
- Location: Prague
- Contact:
Re: Looking for OTRS experts
Hi, feel free to contact me))hkais wrote: ↑20 Aug 2021, 20:26 I am looking or OTRS/Znuny Experts with following experiences:
- Integrations of In/Out REST APIs
- Extensions of UIs (Dashboards, Buttons, Menus) in OTRS
- Creation of custom modules or custom commands
- migration support of otrs to znuny with migration from centos back to ubunut
Need real experts on OTRS/Znuny
Alexey Yusov
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?