alguém pode me auxiliar com essa mensagem de erro abaixo:
Code: Select all
Cenário:
OTRS 5.0.20
CentOS Linux release 7.3.1611 (Core)
AWS EC2 t2.medium (N. Virginia)
Office 365 (e-mail)
Code: Select all
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-69 Perl: 5.16.3 OS: linux Time: Thu Jun 29 08:49:11 2017
Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-69 Perl: 5.16.3 OS: linux Time: Thu Jun 29 08:49:11 2017
Message: IMAPTLS: Can't connect to outlook.office365.com: error while reading data from server: Connection reset by peer
Traceback (6204):
Module: Kernel::System::MailAccount::IMAPTLS::_Fetch Line: 137
Module: Kernel::System::MailAccount::IMAPTLS::Fetch Line: 80
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 150
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138
Traceback (6204):
Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 181
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138
Qualquer ajuda é bem-vinda.
Desde já agradeço.
att
Vitor Jr.