Znuny Version 6.4 and LTS 6.0.45 is released.

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shawnbeasley
Znuny Employee
Posts: 132
Joined: 13 Sep 2021, 09:38
Znuny Version: Znuny 6.3.x
Real Name: Shawn Beasley
Company: Znuny

Znuny Version 6.4 and LTS 6.0.45 is released.

Post by shawnbeasley »

Hello Community, there is a new Znuny and Znuny LTS release.

Version 6.4.2 https://github.com/znuny/Znuny/blob/rel ... CHANGES.md
Version 6.0.45 https://github.com/znuny/Znuny/blob/rel ... CHANGES.md

What happened to 6.4.1? We had to quickly release 6.4.2 due to a slight regression (read the CHANGES.md).

In version 6.4 we've great new features.

We now have "@mentions" for users and groups. You can mention other users without passing them the ticket# or setting an owner / responsible. Also, no extra notification is necessary.

Our favorite feature is also included: Inline Autocompletion

You can now assign text snippets to your queues. These complement the currently available templates and extend the power by making the static content of the templates dynamic. Users can now use "##TERM" and any search term to quickly insert a Snippet into any rich text editor in the Agent Frontend.

This is just the beginning for autocomplete and the CKEditor.
In addition, users of the FAQ will be astonished to know that using "??SEARCHTERM" will also fill in an FAQ.

This newest feature will be extendable by any module. So get to programming!

See the full feature list in the documentation

New Features

Happy hacking 🚀
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