Hallo,
ich habe im Handbuch keine Übersicht über die verfügbaren Events gefunden. Kann mir jemand sagen, wo ich sowas finde?
Schlüssel Inhalt
Event TicketCreate <<<<<<<<
Suche sowas wie "Wenn Feld1='Software' Dann 'Goofi'"
Geht das?
Danke und Gruß,
Melanie
Events im Modul Core::TicketFreeTextDefault
Events im Modul Core::TicketFreeTextDefault
![Cool 8)](./images/smilies/icon_cool.gif)
Events im Modul Core::TicketFreeTextDefault
(http://doc.otrs.org/developer/2.0/en/html/x444.html)Ticket Events for OTRS 2.0: TicketCreate, TicketDelete, TicketTitleUpdate, TicketUnlockTimeoutUpdate, TicketEscalationStartUpdate, MoveTicket, SetCustomerData, TicketFreeTextSet, TicketFreeTimeSet, TicketPendingTimeSet, LockSet, StateSet, OwnerSet, TicketResponsibleUpdate, PrioritySet, HistoryAdd, HistoryDelete, TicketAccountTime, TicketMerge, ArticleCreate, ArticleFreeTextSet, ArticleUpdate, ArticleSend, ArticleBounce, SendAgentNotification, SendCustomerNotification, SendAutoResponse, ArticleFlagSet;
Ticket Events for OTRS 2.1: TicketCreate, TicketDelete, TicketTitleUpdate, TicketUnlockTimeoutUpdate, TicketEscalationStartUpdate, TicketQueueUpdate (MoveTicket), TicketCustomerUpdate (SetCustomerData), TicketFreeTextUpdate (TicketFreeTextSet), TicketFreeTimeUpdate (TicketFreeTimeSet), TicketPendingTimeUpdate (TicketPendingTimeSet), TicketLockUpdate (LockSet), TicketStateUpdate (StateSet), TicketOwnerUpdate (OwnerSet), TicketResponsibleUpdate, TicketPriorityUpdate (PrioritySet), HistoryAdd, HistoryDelete, TicketAccountTime, TicketMerge, ArticleCreate, ArticleFreeTextUpdate (ArticleFreeTextSet), ArticleUpdate, ArticleSend, ArticleBounce, ArticleAgentNotification, (SendAgentNotification), ArticleCustomerNotification (SendCustomerNotification), ArticleAutoResponse (SendAutoResponse), ArticleFlagSet;
OTRS 2.3.2 @ SuSE 10