Fehler mit dem FAQ-Package

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schnudd31do3
Znuny newbie
Posts: 36
Joined: 21 Mar 2022, 08:15
Znuny Version: 7.0.11
Real Name: Volker Bäurer

Fehler mit dem FAQ-Package

Post by schnudd31do3 »

Meine Version ist 6.3.3. Ich habe nach der Deinstallation des FAQ-Paketes diese Fehler im Apache-Logfile:
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/Config/Files/ZZZZZFAQItemLinkObjectPermissions.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/Output/HTML/HeaderMeta/AgentFAQSearch.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/Output/HTML/Layout/FAQ.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/System/DynamicField/ObjectType/FAQ.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/var/packagesetup/FAQ.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/Config/Files/ZZZZZFAQItemLinkObjectPermissions.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/Output/HTML/HeaderMeta/AgentFAQSearch.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/Output/HTML/Layout/FAQ.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/Kernel/System/DynamicField/ObjectType/FAQ.pm
[Fri May 20 05:55:51 2022] -e: Apache2::Reload: Can't locate /opt/otrs/var/packagesetup/FAQ.pm

Wenn ich das FAQ-Paket installiere, sind zwar diese Fehler weg, aber es sind dann beim Versions-Upgrade (z. B. auf eine nightly-Version) diese Fehler im Apache-Log:
ERROR: OTRS-otrs.Console.pl-Dev::Code::CPANAudit-104996 Perl: 5.32.1 OS: linux Time: Fri May 20 06:44:21 2022

Message: Can't locate Kernel/System/DynamicField/ObjectType/FAQ.pm in @INC (you may need to install the Kernel::System::DynamicField::ObjectType::FAQ module) (@INC contains: /opt/znuny-6.3.3.22.139/Custom /opt/znuny-6.3.3.22.139/Kernel/cpan-lib /opt/znuny-6.3.3.22.139 /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.32.1 /usr/local/share/perl/5.32.1 /usr/lib/x86_64-linux-gnu/perl5/5.32 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl-base /usr/lib/x86_64-linux-gnu/perl/5.32 /usr/share/perl/5.32 /usr/local/lib/site_perl) at /opt/znuny-6.3.3.22.139/Kernel/System/Main.pm line 86.


Traceback (42463):
Module: Kernel::System::DynamicField::Backend::new Line: 138
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 307
Module: Kernel::System::ObjectManager::Get Line: 201
Module: Kernel::System::GenericAgent::new Line: 63
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 307
Module: Kernel::System::ObjectManager::Get Line: 201
Module: scripts::Migration::Znuny6_3::RemoveGenericAgentSystemCommandCalls::Run Line: 30
Module: scripts::MigrateToZnuny6_3::_ExecuteComponent Line: 155
Module: scripts::MigrateToZnuny6_3::Run Line: 67
Module: scripts/MigrateToZnuny6_3.pl Line: 82

ERROR: OTRS-otrs.Console.pl-Dev::Code::CPANAudit-104996 Perl: 5.32.1 OS: linux Time: Fri May 20 06:44:21 2022

Message: Can't load dynamic field object handler module for object type FAQ!

Traceback (42463):
Module: Kernel::System::DynamicField::Backend::new Line: 139
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 307
Module: Kernel::System::ObjectManager::Get Line: 201
Module: Kernel::System::GenericAgent::new Line: 63
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 307
Module: Kernel::System::ObjectManager::Get Line: 201
Module: scripts::Migration::Znuny6_3::RemoveGenericAgentSystemCommandCalls::Run Line: 30
Module: scripts::MigrateToZnuny6_3::_ExecuteComponent Line: 155
Module: scripts::MigrateToZnuny6_3::Run Line: 67
Module: scripts/MigrateToZnuny6_3.pl Line: 82

ERROR: OTRS-otrs.Console.pl-Dev::Code::CPANAudit-104996 Perl: 5.32.1 OS: linux Time: Fri May 20 06:44:21 2022

Message: The constructor of Kernel::System::DynamicField::Backend returned undef.

Traceback (42463):
Module: Kernel::System::ObjectManager::_DieWithError Line: 628
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 315
Module: Kernel::System::ObjectManager::Get Line: 201
Module: Kernel::System::GenericAgent::new Line: 63
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 307
Module: Kernel::System::ObjectManager::Get Line: 201
Module: scripts::Migration::Znuny6_3::RemoveGenericAgentSystemCommandCalls::Run Line: 30
Module: scripts::MigrateToZnuny6_3::_ExecuteComponent Line: 155
Module: scripts::MigrateToZnuny6_3::Run Line: 67
Module: scripts/MigrateToZnuny6_3.pl Line: 82

The constructor of Kernel::System::DynamicField::Backend returned undef. at /opt/znuny-6.3.3.22.139/Kernel/System/GenericAgent.pm line 63.
2022-05-20 04:44:19.509 GMT [42464] ERROR: column "database_backend_uuid" does not exist at character 8
2022-05-20 04:44:19.509 GMT [42464] STATEMENT: SELECT database_backend_uuid FROM oauth2_token LIMIT 1
2022-05-20 04:44:19.513 GMT [42464] ERROR: column "z4o_database_backend_uuid" does not exist at character 8
2022-05-20 04:44:19.513 GMT [42464] STATEMENT: SELECT z4o_database_backend_uuid FROM oauth2_token_config LIMIT 1
2022-05-20 04:44:19.516 GMT [42464] ERROR: column "database_backend_uuid" does not exist at character 8
2022-05-20 04:44:19.516 GMT [42464] STATEMENT: SELECT database_backend_uuid FROM oauth2_token_config LIMIT 1

Wer kann helfen?
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