[SOLVED] Pending reminder table / column
Moderator: crythias
[SOLVED] Pending reminder table / column
Hello,
Now, i want to know in which table is stored the data for pending reminder.
Thanks'
Now, i want to know in which table is stored the data for pending reminder.
Thanks'
Last edited by Rick on 09 Jun 2015, 12:02, edited 5 times in total.
Re: Pending reminder table
You mean the Agent::PendingReminder at the http://server/otrs/index.pl?Action=AdminNotification ? These are in the table NOTIFICATIONS
Re: Pending reminder table
No, just the table which contain the value of the date when i set the state of the ticket to pending reminder.
Where is stored the date ? In which table ?
Where is stored the date ? In which table ?
Re: Pending reminder table
I search the table which contain the date of pending reminder for a ticket
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Pending reminder table
After pocking me with pms, I had another look into the ticket table. The column until_time seems to save the pending date in unix time.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Pending reminder table
Nope, it's an other field
Re: Pending reminder table
i think it's in another table from ticket
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Pending reminder table / column
Why? For me that column changed after I did nothing but setting a pending reminder.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Pending reminder table / column
Yes i made an error ! It's work fine.
Sorry
Sorry