Im trying to make a custom dashlet like TicketQueueOverview but counting the tickets that match with "X" criteria on DynamicFields on queues.
I tried the following without success
I replaced "State" adding Attributes DynamicField_facturado_Equals=nofacturado;
Code: Select all
<Setting Name="DashboardBackend###0270-TicketQueueOverviewDynamic" Required="0" Valid="1">
<Description Translatable="1">Ticket Count Overview per DynamicField.</Description>
<Navigation>Frontend::Agent::View::Dashboard</Navigation>
<Value>
<Hash>
<Item Key="Module">Kernel::Output::HTML::Dashboard::TicketQueueOverview</Item>
<Item Key="Title">Ticket Queue Overview w Dynamic</Item>
<Item Key="Description">Ticket Count matching dynamic field criteria</Item>
<Item Key="Permission">rw</Item>
<Item Key="QueuePermissionGroup"></Item>
<Item Key="Block">ContentLarge</Item>
<Item Key="Group"></Item>
<Item Key="Default">1</Item>
<Item Key="Sort">SortBy=Age;OrderBy=Up</Item>
<Item Key="CacheTTLLocal">2</Item>
<Item Key="Attributes">DynamicField_facturado_Equals=nofacturado;</Item>
<Item Key="Mandatory">0</Item>
</Hash>
</Value>
</Setting>
Sorry for my bad english
Thanks!