Is it possible to add a dynamic field for set of specific Queue
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Is it possible to add a dynamic field for set of specific Queue
Can we add dynamic fields while composing email and show them conditionally or Queue based ?
for eg: we have Queue A and Queue B
While composing an email from Queue A so Dynamic Field should not appear
and while composing an email from Queue B ,Dynamic Field should appear
for eg: we have Queue A and Queue B
While composing an email from Queue A so Dynamic Field should not appear
and while composing an email from Queue B ,Dynamic Field should appear
Re: Is it possible to add a dynamic field for set of specific Queue
Hi,
there are many examples here in the forum. You can use java script and/or (commercial) addons working with ACL.
Regards
Flo
there are many examples here in the forum. You can use java script and/or (commercial) addons working with ACL.
Regards
Flo
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OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
Re: Is it possible to add a dynamic field for set of specific Queue
thats possible with the OTRS Business Solution™
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Is it possible to add a dynamic field for set of specific Queue
its not possible in OTRS 5s free version ....???
is it ???
is it ???
Re: Is it possible to add a dynamic field for set of specific Queue
No, Development or commercial modulessameer615 wrote:its not possible in OTRS 5s free version ....???
is it ???
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Is it possible to add a dynamic field for set of specific Queue
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Re: Is it possible to add a dynamic field for set of specific Queue
I will release https://github.com/reneeb/otrs-HideDynamicFields to OPAR, soon...
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Re: Is it possible to add a dynamic field for set of specific Queue
I have used it but found only 1 entry for a single queue..is it possible can we hide those dynamic fields for multiple queuesreneeb wrote: ↑27 Dec 2017, 15:48 I will release https://github.com/reneeb/otrs-HideDynamicFields to OPAR, soon...
here Edit Config Settings in HideDynamicFields → Filters