Is it possible to remove the Add Article option when you change owner
IE you go to People then Owner, a pop up appears, then all we want to do is put the new owner in then close,
Remove Add Article Option on Owner
Moderator: crythias
-
- Znuny newbie
- Posts: 9
- Joined: 18 Jun 2021, 08:55
- Znuny Version: OTRS6
- Real Name: Jamie Griffiths
-
- Administrator
- Posts: 4011
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Remove Add Article Option on Owner
Hi Jamie,
See the system configuration setting Ticket::Frontend::AgentTicketOwner###Note and Ticket::Frontend::AgentTicketOwner###NoteMandatory
You can remove it completely or just have it optional.
- Roy
See the system configuration setting Ticket::Frontend::AgentTicketOwner###Note and Ticket::Frontend::AgentTicketOwner###NoteMandatory
You can remove it completely or just have it optional.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?