oAuth - Error getting Token

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FHDENIT
Znuny newbie
Posts: 3
Joined: 16 Jun 2022, 08:12
Znuny / OTRS Version: 6.3
Real Name: Frelsens Hær IT

oAuth - Error getting Token

Post by FHDENIT »

What are there missing ?


Backend ERROR: OTRS-CGI-70 Perl: 5.32.1 OS: linux Time: Thu Jun 16 06:52:49 2022

Message: Error requesting token for token config ID 1 with authorization code 'xxxxxxx: invalid_client.

RemoteAddress: 192.168.111.143
RequestURI: /otrs/get-oauth2-token-by-authorization-code.pl?code=xxxxxxxx&state=TokenConfigID1&session_state=yyyyyyyy

Traceback (3520):
Module: Kernel::Output::HTML::Layout::Error Line: 1037
Module: Kernel::Output::HTML::Layout::ErrorScreen Line: 1018
Module: Kernel::Modules::AdminOAuth2TokenManagement::_RequestTokenByAuthorizationCode Line: 120
Module: Kernel::Modules::AdminOAuth2TokenManagement::Run Line: 53
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1144
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_get_2doauth2_2dtoken_2dby_2dauthorization_2dcode_2epl::handler Line: 52
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
root
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Joined: 18 Dec 2007, 12:23
Znuny / OTRS Version: Znuny LTS and 4/5/6
Real Name: Roy Kaldung
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Re: oAuth - Error getting Token

Post by root »

Hi,

Please check if the system configuration HttpType is set to https. The callback URL is generated out of the existing settings like HttpType, FQDN, etc., and if they are not well maintained, this could be the result.

- Roy
Znuny LTS and ((OTRS) Community Edition CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

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FHDENIT
Znuny newbie
Posts: 3
Joined: 16 Jun 2022, 08:12
Znuny / OTRS Version: 6.3
Real Name: Frelsens Hær IT

Re: oAuth - Error getting Token

Post by FHDENIT »

Yes, HttpType is set to HTTPS
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