agent access

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dsekelybrs
Znuny newbie
Posts: 42
Joined: 30 Mar 2017, 19:37
Znuny Version: 6.0.33
Real Name: David Sekely

agent access

Post by dsekelybrs »

Is it possible to allow an agent accesss to only tickets assigned to them in a queue without having full access to the rest of the tickets in the queue?


otrs 6.0.33
jojo
Znuny guru
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: agent access

Post by jojo »

No
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