different responses with different formats

[rami]

I want to use another response beside the standard empty answer but with different response format, without message body. I try to find work around by using <OTRS_CUSTOMER_EMAIL[*]>[/b] in empty answer and delete $QData{"Body"} from Ticket::Frontend::ResponseFormat: ... but I get HTML code of the email.

Are there any way to realize this or I must delete the unwanted blocks manually every time?

thanks

[crythias]

Delete $QData{"Body"} seems to be good, but change $QData{"OrigFromName"} to $QData{"OrigFrom"} to get the email address with the name.