OTRS 2.4: Notification Tags

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nandozzi
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Joined: 07 Apr 2011, 09:40
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OTRS 2.4: Notification Tags

Post by nandozzi »

Hi all,
i want to know if there is a way to see ALL the notification tags provided by OTRS 2.4.
I have seen all over the web, but i have found only tags for 2.2 and i think that are not all.
Can anyone support me?
Thanks in advance
nandozzi
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Posts: 37
Joined: 07 Apr 2011, 09:40
Znuny Version: 2.4.5

Re: OTRS 2.4: Notification Tags

Post by nandozzi »

It's a little strange that i can't see all the tags available under Notification Event.
Nobody want to help me? :?
jojo
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Re: OTRS 2.4: Notification Tags

Post by jojo »

there is no other list than the one in FAQ
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nandozzi
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Joined: 07 Apr 2011, 09:40
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Re: OTRS 2.4: Notification Tags

Post by nandozzi »

I have asked it cause i have seen that there is a tag called "<OTRS_CUSTOMER_REALNAME>" not inserted into the Notification Tag (in the FAQ).
Where i can see all the tags available in the configuration files or source code ?
crythias
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Re: OTRS 2.4: Notification Tags

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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nandozzi
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Joined: 07 Apr 2011, 09:40
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Re: OTRS 2.4: Notification Tags

Post by nandozzi »

Thanks for your reply crythias, but as written before, i need to know all the notification tags for otrs 2.4. I have already read the Faq, but i'm not sure that there are all the possible tags.
jojo
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Re: OTRS 2.4: Notification Tags

Post by jojo »

this are all notification tags (except the <OTRS_CUSTOMER_REALNAME> one)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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