Email and SSL problems [SOLVED]

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jalvarado
Znuny newbie
Posts: 8
Joined: 02 Oct 2012, 09:42
Znuny Version: 3.1.10

Email and SSL problems [SOLVED]

Post by jalvarado »

Hello,

I installed OTRS 3.1.10 using differents servers for application and database. When I go to Admin-"PostMaster Mail Accounts" and select "Fetch mail" I got "Internal Server Error" from Apache and the log of Apache contains:
[[Tue Oct 02 02:37:18 2012] [error] [client 192.x.x.x] invalid SSL_version specified at /usr/local/share/perl5/IO/Socket/SSL.pm line 332, referer: http://192.168.40.205/otrs/index.pl?Act ... ailAccount
I am using Centos 6.3 64 bits Perl 5.10.1 and OpenSSL 1.

I think there is an error when using a newer version of OpenSSL, any ideas?

Thanks,
Last edited by jalvarado on 20 Feb 2013, 07:16, edited 1 time in total.
OTRS 3.1 on Linux with MySQL
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Email and SSL problems

Post by crythias »

http://sourceforge.net/mailarchive/mess ... d=29238006
http://cpanforum.com/threads/13712

The issue appears to be an undocumented usage of SSL_version in the call, but I can't verify anything more than the param is in:
Kernel/cpan-lib/Net/IMAP/Simple.pm: SSL_version => "SSLv3 TLSv1",
Kernel/cpan-lib/Net/SMTP/TLS/ButMaintained.pm: $me->{sock}, SSL_version => "SSLv3 TLSv1"
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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jalvarado
Znuny newbie
Posts: 8
Joined: 02 Oct 2012, 09:42
Znuny Version: 3.1.10

Re: Email and SSL problems

Post by jalvarado »

Thanks for the links,

I found two workarounds:
Downgrade perl package IO::Socket::SSL to version 1.68.
Use IMAPS instead of POP3S and SMTPS
OTRS 3.1 on Linux with MySQL
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