Dynamic field

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dilip
Znuny newbie
Posts: 2
Joined: 14 May 2012, 11:54
Znuny Version: 3.1.1
Real Name: Dilip Kumar
Company: Tavant Technologies

Dynamic field

Post by dilip »

I have created a dropdown dynamic field and added it in the Ticket::Frontend::CustomerTicketMessage###DynamicField
But this doesnt show up when customer creates a new ticket.

But if we add it in the agent Ticket::Frontend::AgentTicketPhone###DynamicField it shows up without any issues.

anybody have tried this?
dylan650
Znuny newbie
Posts: 29
Joined: 18 May 2012, 19:48
Znuny Version: 3.1.2

Re: Dynamic field

Post by dylan650 »

Did you enable it in the Ticket::Frontend::CustomerTicketMessag in sysconfig?
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